System and method for triaging of information feeds

• US 8,874,577 B2
• Filed: 12/23/2009
• Issued: 10/28/2014
• Est. Priority Date: 12/23/2009
• Status: Expired due to Fees

• Current Assignee: Palo Alto Research Center, Inc. (Xerox Holdings Corp.)
• Original Assignee: Palo Alto Research Center, Inc. (Xerox Holdings Corp.)
• Inventors: Hong, Lichan, Convertino, Gregorio, Suh, Bongwon, Chi, Ed H.
• Primary Examiner(s): REYES, MARIELA D
• Application Number:
  US12/646,846
• Publication Number:
  US 20110153646A1
• Time in Patent Office: 1,770 Days
• Field of Search: 707/708, 707/737, 707/738
• US Class Current: 707/737
• CPC Class Codes: G06F 16/3328 using graphical result space presentation or visualisation
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

A system and method for triaging of information feeds is provided. A plurality of information feeds are received. At least one topic is identified from each information feed. At least one topic is presented to a user in topic facet including a plurality of identified topics. A selection of one of the plurality of topics is received from the user. The user interface is updated to display only the feeds that contain the selected topic.

Claims

1. A system for triaging information feeds, comprising:

a processor to execute the following;

a feed module to receive a plurality of information feeds, wherein each information feed comprises at least one or more feed items;

a facet identification module to generate one or more facets wherein the facets comprise at least one of a creator facet comprising creators, a source facet comprising sources, and a time facet comprising times by directly extracting the creators, sources and times from each of the feed items and by generating a topic facet comprising at least one topic for each feed item based on at least one of nouns and noun phrases associated with that feed item and designating the nouns and noun phrases as the topics for that feed item;

a presentation module to display within a user interface, the creator, source, time and topic facets;

a topic selection module to receive from the user a selection of one of the plurality of topics from the topic facet displayed within the user interface;

a display module to display only the feed items that are associated with the selected topic within the user interface and to update the topics in the topic facet displayed within the user interface by presenting for display only those topics that are associated with the displayed feed items; and

a facet update module to filter in or filter out one or more of the extracted creators, sources, and times within the display of the user interface based on the feed items associated with the selected topic in the user interface.

2. A system according to claim 1, further comprising:

an extraction module to extract at least one of creator, source, and time from the feed items of the information feed, wherein the presentation module further presents the at least one of extracted creator, source, and time in a creator facet, source facet, and time facet respectively.

3. A system according to claim 2, further comprising:

an element selection module to receive a user selection of an element in one of the creator facet, source facet, and time facet, wherein the update module further updates the user interface to display only the feeds that contain the selected element.

4. A system according to claim 1, wherein the at least one topic is identified from one of content of the information feed, content related to the information feed, and tag metadata associated with the information feed.

5. A system according to claim 1, further comprising:

a part-of-speech tagger to identify at least one noun or noun phrase in each of the information feeds;

aggregating the occurrences of each of the nouns or noun phrases across all information feeds;

displaying a predetermined number of the nouns or noun phrases with the highest occurrences as the topics in the topic facet.

6. A system according to claim 1, further comprising:

a token extraction module to extract tokens from the information feed;

a query module to generate a query using the extracted tokens and applying the query to a set of documents;

a result identification module to identify those documents in the set that match the query as search results;

a threshold module to identify salient terms associated with each of the search results and apply a threshold to the identified salient terms; and

a topic module to select the salient terms that satisfy the threshold as topics for the information feed.

7. A system according to claim 6, further comprising:

a part-of-speech tagger to identify the tokens.

8. A system according to claim 6, further comprising:

a concatenation module to concatenate the extracted tokens to form the query.

9. A system according to claim 6, wherein the set of documents comprise Web-based documents.

10. A system according to claim 6, wherein the topics comprise at least one of a token identified in the information feed and a token absent from the information feed.

21. A system according to claim 1, further comprising:

an element addition module to receive a selection of one of the elements, to add the feed items that are associated with the selected element to the feed items displayed within the user interface, and to filter in one or more of the elements based on the added feed items; and

an element removal module to deselect a selected element, to remove the feed items that are associated with the deselected element from the user interface, and to filter out one or more of the elements displayed with the other remaining facets based on the removed feed items.

11. A method for triaging information feeds, comprising:

receiving a plurality of information feeds, wherein each information feed comprises at one or more feed items;

determining one or more facets for each feed item, comprising;

generating the one or more facets comprising at least one of a creator facet comprising creators, a source facet comprising sources, and a time facet comprising times by directly extracting the creators, sources and times from each of the feed items; and

generating a topic facet comprising at least one topic for each feed item based on at least one of nouns and noun phrases included in that feed item and designating the nouns and noun phrases as the topics for that feed item;

displaying within a user interface, the creator, source, time and topic facets;

receiving from the user a selection of one of the plurality of topics from the topic facet displayed within the user interface;

displaying only the feed items that are associated with the selected topic within the user interface;

updating the topics in the topic facet displayed within the user interface by presenting for display only those topics that are associated with the displayed feed items; and

filtering in or filtering out one or more of the extracted creators, sources, and times within at least one of the creator, source and time facets in the display of the user interface based on the feed items associated with the selected topic.

12. A method according to claim 11, further comprising:

extracting at least one of creator, source, and time from the feed items of the information feed; and

presenting the at least one of extracted creator, source, and time in a creator facet, source facet, and time facet respectively.

13. A method according to claim 12, further comprising:

receiving a user selection of an element in one of the creator facet, source facet, and time facet; and

updating the user interface to display only the feeds that contain the selected element.

14. A method according to claim 11, wherein the at least one topic is identified from one of content of the information feed, content related to the information feed, and tag metadata associated with the information feed.

15. A method according to claim 11, further comprising:

identifying at least one noun or noun phrase in each of the information feeds;

aggregating the occurrences of each of the nouns or noun phrases across all information feeds; and

displaying a predetermined number of the nouns or noun phrases with the highest occurrences as the topics in the topic facet.

16. A method according to claim 11, further comprising:

extracting tokens from the information feed;

generating a query using the extracted tokens and applying the query to a set of documents;

identifying those documents in the set that match the query as search results;

identifying salient terms associated with each of the search results and applying a threshold to the identified salient terms; and

selecting the salient terms that satisfy the threshold as topics for the information feed.

17. A method according to claim 16, further comprising:

applying a part-of-speech tagger to the information feed to identify the tokens.

18. A method according to claim 16, further comprising:

concatenating the extracted tokens to form the query.

19. A method according to claim 16, wherein the set of documents comprise Web-based documents.

20. A method according to claim 16, wherein the topics comprise at least one of a noun identified in the information feed and a noun absent from the information feed.

22. A method according to claim 11, further comprising at least one of:

receiving a selection of one of the elements, adding the feed items that are associated with the selected element to the feed items displayed within the user interface, and filtering in one or more of the elements based on the added feed items; and

deselecting a selected element, removing the feed items that are associated with the deselected element from the user interface, and filtering out one or more of the elements displayed with the other remaining facets based on the removed feed items.