Using user feedback to improve search results
First Claim
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1. A method of managing feedback data used to rank search results, comprising:
- receiving, at a computing device, one or more elements of feedback data, the one or more elements of feedback data being in an unstructured format, wherein the one or more elements of feedback data includes textual comments describing a particular document;
associating the one or more elements of feedback data with one or more documents;
ranking the one or more documents based from the one or more elements of feedback data, wherein, when ranking the one or more documents, the feedback data is emphasized based on how often the one or more documents is indexed, the feedback data being emphasized more when the feedback data corresponds to a document that is indexed more frequently than other documents; and
providing the ranked one or more documents.
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Abstract
The invention discloses a system and method for managing feedback data that will be used for ranking search results. The invention can aggregate a plurality of user feedback data from more than one user into a search index. The user feedback data can be associated with one or more documents within the index such that the one or more documents can be ranked based on the type of feedback data that is aggregated. Once the documents have been ranked, the ranked documents can be provided to a requester.
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Citations
11 Claims
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1. A method of managing feedback data used to rank search results, comprising:
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receiving, at a computing device, one or more elements of feedback data, the one or more elements of feedback data being in an unstructured format, wherein the one or more elements of feedback data includes textual comments describing a particular document; associating the one or more elements of feedback data with one or more documents; ranking the one or more documents based from the one or more elements of feedback data, wherein, when ranking the one or more documents, the feedback data is emphasized based on how often the one or more documents is indexed, the feedback data being emphasized more when the feedback data corresponds to a document that is indexed more frequently than other documents; and providing the ranked one or more documents. - View Dependent Claims (2, 3, 4)
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5. A method for managing feedback data used for ranking search results, comprising:
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receiving a search query; identifying a plurality of documents that are responsive to the search query; ranking the plurality of documents for relevance to the search query based on words within the plurality of documents and at least one element of feedback data, the feedback data being associated with at least one document, wherein a different weight is given in association with a word in the feedback data than a weight given in association with the word within the plurality of documents when ranking the plurality of documents; providing the plurality of ranked documents. - View Dependent Claims (6, 7, 8, 9, 10, 11)
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Specification