Recording a new voice greeting

• US 8,879,692 B2
• Filed: 07/14/2006
• Issued: 11/04/2014
• Est. Priority Date: 07/14/2006
• Status: Active Grant

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Fujita-Yuhas, Tim J.
• Primary Examiner(s): King, Simon
• Application Number:
  US11/457,590
• Publication Number:
  US 20080037732A1
• Time in Patent Office: 3,035 Days
• Field of Search: 379/114, 379/67.1, 379/88.18, 379/88.22, 379/144, 379/88.25, 379/88.27, 379/68
• US Class Current: 379/68
• CPC Class Codes: H04M 2201/14 Delay circuits; Timers
• CPC Class Codes: H04M 2201/18 Comparators
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings

Abstract

In one embodiment, a method includes determining whether a user has connected to a voice-message system. The method further includes, automatically and without user input after the connection, prompting the user to create one or more new voice greetings. The method further includes, automatically and without user input after the prompt, beginning to record one or more of the new voice greetings.

Claims

1. An apparatus comprising:

one or more processors; and

a memory coupled to the processors comprising instructions executable by the processors, the processors operable when executing the instructions to;

determine that a user has connected to a voice-message system;

automatically and without user input after the user has connected to the voice-message system, prompt the user to create one or more new outgoing voice greetings to be played to incoming callers of said user'"'"'s voice messaging mailbox;

automatically and without user input after the prompt, begin recording one or more of the new outgoing voice greetings; and

wherein the processors are further operable when executing the instructions to prompt the user and record one or more of the new outgoing voice greetings only if an age of a current outgoing voice greeting of the user exceeds a predetermined threshold.

2. The apparatus of claim 1, wherein the user called the voice-message system to connect to the voice-message system.

3. The apparatus of claim 1, wherein the voice-message system called the user to connect the user to the voice-message system.

4. The apparatus of claim 1, wherein the user entered a passcode to connect to the voice-message system.

5. The apparatus of claim 1, wherein the predetermined threshold is twenty-four hours.

6. The apparatus of claim 1, wherein the processors are further operable when executing the instructions to prompt the user and record one or more of the new outgoing voice greetings before the user checks any voice messages left for the user.

7. The apparatus of claim 1, wherein one or more servers supporting the voice-message system comprise the processors and the memory.

8. The apparatus of claim 1, wherein one or more of the outgoing voice greetings comprise one or more audio components and one or more video components.

9. An apparatus comprising:

one or more processors; and

a memory coupled to the processors comprising instructions executable by the processors, the processors operable when executing the instructions to;

determine whether a user has connected to a voice-message system;

automatically and without user input after the user has connected to the voice-message system, prompt the user to create one or more new outgoing voice greetings to be played to incoming callers of said user'"'"'s voice messaging mailbox;

automatically and without user input after the prompt, begin recording one or more of the new outgoing voice greetings;

wherein the processors are further operable when executing the instructions to prompt the user and record one or more of the new outgoing voice greetings only if an age of a current outgoing voice greeting of the user exceeds a predetermined threshold; and

wherein the processors are further operable when executing the instructions to prompt the user and record one or more of the new outgoing voice greetings only if a time of the connection to the voice-message system with respect to a predetermined schedule indicates the user should create one or more of the new outgoing voice greetings.

10. The apparatus of claim 9, wherein the predetermined schedule indicates the user should create one or more of the new outgoing voice greetings at approximately seven o′

clock in the morning.

11. A method comprising:

determining that a user has connected to a voice-message system;

automatically and without user input after the user has connected to the voice-message system, prompting the user to create one or more new outgoing voice greetings to be played to incoming callers of said user'"'"'s voice messaging mailbox;

automatically and without user input after the prompt, beginning to record one or more of the new outgoing voice greetings; and

further comprising prompting the user and recording one or more of the new outgoing voice greetings only if an age of a current outgoing voice greeting of the user exceeds a predetermined threshold.

12. The method of claim 11, wherein the user called the voice-message system to connect to the voice-message system.

13. The method of claim 11, wherein the voice-message system called the user to connect the user to the voice-message system.

14. The method of claim 11, wherein the user entered a passcode to connect to the voice-message system.

15. The method of claim 11, wherein the predetermined threshold is twenty-four hours.

16. The method of claim 11, further comprising prompting the user and recording one or more of the new outgoing voice greetings before the user checks any voice messages left for the user.

17. The method of claim 11, wherein one or more of the outgoing voice greetings comprise one or more audio components and one or more video components.

18. A method comprising:

determining whether a user has connected to a voice-message system;

automatically and without user input after the connection, prompting the user to create one or more new outgoing voice greetings to be played to incoming callers of said user'"'"'s voice messaging mailbox;

automatically and without user input after the prompt, beginning to record one or more of the new outgoing voice greetings;

further comprising prompting the user and recording one or more of the new outgoing voice greetings only if an age of a current outgoing voice greeting of the user exceeds a predetermined threshold; and

further comprising prompting the user and recording one or more of the new outgoing voice greetings only if a time of the connection to the voice-message system with respect to a predetermined schedule indicates the user should create one or more of the new outgoing voice greetings.

19. The method of claim 18, wherein the predetermined schedule indicates the user should create one or more of the new outgoing voice greetings at approximately seven o′

clock in the morning.

20. A system comprising:

means for determining that a user has connected to a voice-message system;

means for automatically and without user input after the user has connected to the voice-message system, and only if an age of a current outgoing voice greeting of the user exceeds a predetermined threshold, prompting the user to create one or more new outgoing voice greetings to be played to incoming callers of said user'"'"'s voice messaging mailbox; and

means for automatically and without user input after the prompt, beginning to record one or more of the new outgoing voice greetings.