Systems and methods for improving quality of user generated audio content in voice applications

• US 8,892,444 B2
• Filed: 07/27/2011
• Issued: 11/18/2014
• Est. Priority Date: 07/27/2011
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Rajput, Nitendra, Shrivastava, Kundan
• Primary Examiner(s): ALBERTALLI, BRIAN LOUIS
• Application Number:
  US13/191,884
• Publication Number:
  US 20130030814A1
• Time in Patent Office: 1,210 Days
• Field of Search: None
• US Class Current: 704/270.1
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 25/60 for measuring the quality of voice signals
• CPC Class Codes: G10L 25/84 for discriminating voice from noise
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

Methods and arrangements for improving quality of content in voice applications. A specification is provided for acceptable content for a voice application, and user generated audio content for the voice application is inputted. At least one test is applied to the user generated audio content, and it is thereupon determined as to whether the user generated audio content meets the provided specification.

Claims

1. An apparatus comprising:

at least one processor; and

a computer readable storage medium having computer readable program code embodied therewith and executable by the at least one processor, the computer readable program code comprising;

computer readable program code configured to permit an author to create a voice site for a telecom voice application, the voice site having a capability for accepting user generated audio content;

computer readable program code configured to provide a specification for acceptable user generated audio content for the voice site;

computer readable program code configured to input user generated audio content for the voice application;

computer readable program code configured to apply at least one test to the inputted user generated audio content; and

computer readable program code configured to thereupon determine whether the inputted user generated audio content meets the provided specification, and accept the user generated audio content into the voice site if the user generated audio content meets the provided specification.

2. A computer program product comprising:

a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising;

computer readable program code configured to permit an author to create a voice site for a telecom voice application, the voice site having a capability for accepting user generated audio content;

computer readable program code configured to provide a specification for acceptable user generated audio content for the voice site;

computer readable program code configured to input user generated audio content for the voice application;

computer readable program code configured to apply at least one test to the inputted user generated audio content; and

computer readable program code configured to thereupon determine whether the inputted user generated audio content meets the provided specification, and accept the user generated audio content into the voice site if the user generated audio content meets the provided specification.

3. The computer program product according to claim 2, wherein said computer readable program code is further configured to prompt a regeneration of the user generated audio content if the user generated audio content does not meet the provided specification.

4. The computer program product according to claim 2, wherein said computer readable program code is further configured to prompt a user addition to the user generated audio content.

5. The computer program product according to claim 4, wherein the user addition comprises user-specific signature audio.

6. The computer program product according to claim 2, wherein said computer readable program code is further configured to append an addition to the user generated audio content, based on at least one characteristic of the user generated audio content.

7. The computer program product according to claim 6, wherein the addition comprises background audio.

8. The computer program product according to claim 2, wherein said computer readable program code is further configured to determine the at least one test responsive to the provided user specification.

9. The computer program product according to claim 2, wherein said computer readable program code is further configured to a test to determine whether the user generated audio content is clean.

10. The computer program product according to claim 9, wherein, responsive to determining that the user generated audio content is not clean, said computer readable program code is further configured to apply a test for choosing whether an interface is subsequently required for reprocessing the user generated audio content.

11. The computer program product according to claim 2, wherein said computer readable program code is configured to apply a test to determine the presence of more than one speaker.

12. The computer program product according to claim 2, wherein said computer readable program code is configured to apply a test for choosing whether an interface is subsequently required for reprocessing the user generated audio content.