Integration of a computer-based message priority system with mobile electronic devices

• US 8,892,674 B2
• Filed: 10/27/2008
• Issued: 11/18/2014
• Est. Priority Date: 07/30/1999
• Status: Expired due to Fees

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Horvitz, Eric J.
• Primary Examiner(s): NGUYEN, THU HA T
• Application Number:
  US12/258,749
• Publication Number:
  US 20090119385A1
• Time in Patent Office: 2,213 Days
• Field of Search: 709/206, 709/207
• US Class Current: 709/207
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04W 4/025 using location based information parameters
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

Methods for integrating mobile electronic devices with computational methods for assigning priorities to documents are disclosed. In one embodiment, a computer-implemented method first receives a new document such as an electronic mail message. The method assigns a priority to the document, based on a text classifier such as a Bayesian classifier or a support-vector machine classifier. The method then alerts a user on an electronic device, such as a pager or a cellular phone, based on an alert criteria that can be made sensitive to information about the location, inferred task, and focus of attention of the user. Such information can be inferred under uncertainty or can be accessed directly from online information sources. One embodiment makes use of information from an online calendar to control the criteria used to make decisions about relaying information to a mobile device.

Claims

1. A computer-implemented method comprising:

operating at least one processor in a computer to perform acts of;

receiving a text;

monitoring user activity related to previously received texts, said monitoring including at least one of determining whether the user opens texts immediately upon receipt or observing an order in which the user reads the previously received texts;

generating a priority of the received text, the priority determined at least in part on the monitored user activity, said generating including generating the priority based on at least one of whether the user opens texts immediately upon receipt or an order in which the user reads the previously received texts;

determining an alert criteria based in part on the priority of the received text; and

alerting a user on an electronic device based on the alert criteria.

2. The method of claim 1, wherein the alert criteria is sensitive to information about location, inferred task, and focus of attention of the user.

3. The method of claim 2, wherein the information is inferred under uncertainty.

4. The method of claim 2, wherein the information is accessed directly from online information sources.

5. The method of claim 4, where the online information sources comprise an online calendar.

6. The method of claim 1, wherein receiving a text comprises receiving an email.

7. The method of claim 1, wherein alerting a user on an electronic device comprises alerting the user on the electronic device comprising a pager.

8. The method of claim 1, wherein alerting a user on an electronic device comprises alerting the user on the electronic device comprising a cellular phone.

9. The method of claim 1, wherein alerting a user on an electronic device based on an alert criteria comprises:

determining whether the priority of the text is greater than a predetermined threshold; and

, alerting the user upon determining that the priority of the text is greater than the predetermined threshold.

10. The method of claim 1, wherein alerting a user on an electronic device based on an alert criteria comprises:

determining whether the priority of the text is greater than a predetermined threshold;

determining whether the user has been away for more than a predetermined amount of time; and

,

upon determining that the priority of the text is greater than the predetermined threshold and that the user has been away for more than the predetermined amount of time, alerting the user.

11. The method of claim 1, wherein alerting a user on an electronic device based on an alert criteria comprises:

determining whether a current time is within a predetermined range of times; and

,

upon determining that the current time is within the predetermined range of times, alerting the user.

12. The method of claim 1, wherein alerting a user on an electronic device based on an alert criteria comprises:

determining whether the user is in a meeting;

upon determining that the user is in a meeting, determining whether the priority is greater

than a predetermined meeting threshold; and

,

upon determining that the priority is greater than the predetermined meeting threshold, alerting the user.

13. A computer-implemented method comprising:

operating at least one processor in a computer to perform acts of;

monitoring user review of texts, said monitoring including at least one of determining whether the user reads a text immediately upon receipt or observing an order in which the user reads the texts;

training a text classifier based on said monitoring user review of texts, said training including training the text classifier based on at least one of whether the user opens texts immediately upon receipt or an order in which the user reads the previously received texts;

receiving a text comprising an email;

generating a priority of the text based on the text classifier; and

alerting the user when the priority of the text meets a predefined criterion.

14. The computer-implemented method of claim 13, wherein:

the at least one processor in the computer is further configured to perform the act of displaying a user interface with a window comprising input fields; and

user input comprising an identifier for the electronic device and user input comprising indications for a plurality of alert criteria are entered through the input fields.

15. A machine-readable storage device having instructions stored thereon for execution by a processor to perform a method comprising:

monitoring user activity with regard to previously received texts, said monitoring including at least one of determining whether the user opens texts immediately upon receipt or observing an order in which the user reads the previously received texts;

receiving a text;

generating a priority of the received text based on the monitored user activity, said generating including generating the priority based on at least one of whether the user opens texts immediately upon receipt or an order in which the user reads the previously received texts;

determining an alert criteria based in part on the priority of the received text; and

alerting a user on an electronic device based on the alert criteria.

16. The machine-readable storage device of claim 15, wherein alerting a user when the priority of the text meets the predefined criterion comprises:

determining whether the priority of the text is greater than a predetermined threshold; and

,

alerting the user upon determining that the priority of the text is greater than the predetermined threshold.

17. The machine-readable storage device of claim 15, wherein alerting a user when the priority of the text meets the predefined criterion comprises:

determining whether the priority of the text is greater than a predetermined threshold;

determining whether the user has been away for more than a predetermined amount of time; and

,

upon determining that the priority of the text is greater than the predetermined threshold and that the user has been away for more than the predetermined amount of time, alerting the user.

18. The machine-readable storage device of claim 15, wherein alerting a user when the priority of the text meets the predefined criterion comprises:

determining whether the priority of the text is greater than a predetermined threshold;

determining whether the user has been away for more than a predetermined amount of time;

determining whether a current time is within a predetermined range of times; and

,

upon determining that the priority of the text is greater than the predetermined threshold, that the user has been away for more than the predetermined amount of time, and that the current time is within the predetermined range of times, alerting the user.

19. The machine-readable storage device of claim 15, wherein alerting a user when the priority of the text meets the predefined criterion comprises:

determining whether the user is in a meeting;

upon determining that the user is in a meeting, determining whether the priority of the text is greater than a predetermined meeting threshold; and

,

upon determining that the priority of the text is greater than the predetermined meeting threshold, alerting the user.

20. The machine-readable storage device of claim 15, wherein receiving a text comprises receiving an email.