Systems and methods for automated monitoring with flexible operator control
First Claim
Patent Images
1. A monitoring and response system comprising:
- a) at least one monitoring server with operator function;
b) at least one remote login to operator function under control of a pre-identified operator in communication with the monitoring server;
c) at least one base transceiver in communication with the monitoring server;
d) at least one remote unit in communication with a base transceiver;
e) a means to alert at least one third party of an option to use said operator function when an alarm condition has been triggered whereby any of a set of pre-identified responders can utilize the operator function on the monitoring server and respond to the alarm condition, without necessarily having a standing operator, allowing significant flexibility in response and reduction of standing cost.
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Abstract
A monitoring service is described that allows flexible response through operators taken from a group of chosen individuals. When an alarm state is triggered the chosen individuals may act collaboratively as operators to manage alarm conditions for a particular user.
3 Citations
14 Claims
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1. A monitoring and response system comprising:
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a) at least one monitoring server with operator function; b) at least one remote login to operator function under control of a pre-identified operator in communication with the monitoring server; c) at least one base transceiver in communication with the monitoring server; d) at least one remote unit in communication with a base transceiver; e) a means to alert at least one third party of an option to use said operator function when an alarm condition has been triggered whereby any of a set of pre-identified responders can utilize the operator function on the monitoring server and respond to the alarm condition, without necessarily having a standing operator, allowing significant flexibility in response and reduction of standing cost. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method of providing flexible emergency response to a user comprising the steps of:
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a) identification by the user of a set of trusted individuals that could act as operators; b) registration of each of said trusted individuals as an operator if said operator accepts; c) notification of the operator(s) that an intervention response for the user is requested due to an alarm condition; d) transfer of intervention response control to a first responding operator for further action. - View Dependent Claims (10, 11, 12, 13, 14)
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Specification