Missed instant message notification
First Claim
Patent Images
1. A computer-readable memory containing computer-executable instructions for controlling a computing device to capture missed communications, comprising:
- a component that receives communications from a sender directed to a recipient, the communications being part of a real-time conversation;
a component that detects when the recipient misses a communication;
a component that assigns a unique conversation identifier to the missed communication;
a component that sends to the recipient a missed communication electronic mail message that contains information relating to the missed communication including an indication that the missed communication was missed, the assigned unique conversation identifier, and a link for opening the real-time conversation with the sender so that the recipient and the sender can continue where the real-time conversation left off; and
a component that, when the recipient indicates to reply to the missed communication electronic mail message with a new electronic mail message, assigns the unique conversation identifier of the missed communication to the new electronic mail message so that the new electronic mail message can be identified as part of the same real-time conversation as the missed communication.
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Abstract
A method and system for capturing missed communications is provided. An enhanced real-time communication system receives a communication from an initiating participant for a receiving participant that is not available. The enhanced real-time communication system detects that the receiving participant missed the received communication from the initiating participant. Upon detecting that the receiving participant missed the communication, the enhanced real-time communication system stores the missed communication for later retrieval by the receiving participant.
57 Citations
20 Claims
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1. A computer-readable memory containing computer-executable instructions for controlling a computing device to capture missed communications, comprising:
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a component that receives communications from a sender directed to a recipient, the communications being part of a real-time conversation; a component that detects when the recipient misses a communication; a component that assigns a unique conversation identifier to the missed communication; a component that sends to the recipient a missed communication electronic mail message that contains information relating to the missed communication including an indication that the missed communication was missed, the assigned unique conversation identifier, and a link for opening the real-time conversation with the sender so that the recipient and the sender can continue where the real-time conversation left off; and a component that, when the recipient indicates to reply to the missed communication electronic mail message with a new electronic mail message, assigns the unique conversation identifier of the missed communication to the new electronic mail message so that the new electronic mail message can be identified as part of the same real-time conversation as the missed communication. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer-readable memory containing computer-executable instructions for controlling a computing device to capture a missed communication, comprising:
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a component that receives communications from a sender directed to a recipient, the communications being part of a first real-time conversation that has been opened; a component that detects when the recipient misses a communication of the first real-time conversation; and a component that, upon detecting that the recipient misses the communication of the first real-time conversation, sends to the recipient a missed communication electronic mail message that contains the missed communication and a link for opening a second real-time conversation with the sender so that the recipient and the sender can continue where the first real-time conversation left off. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15)
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16. A method performed by a computing device to capture a missed communication, the method comprising:
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receiving communications from a sender directed to a recipient, the communications being part of a real-time conversation that has been opened; detecting when the recipient misses a communication of the real-time conversation; and upon detecting that the recipient misses the communication of the real-time conversation, sending to the recipient a missed communication electronic mail message that contains the missed communication, a unique conversation identifier of the real-time communication, and a link for continuing the real-time conversation with the sender so that the recipient and the sender can continue where the real-time conversation left off. - View Dependent Claims (17, 18, 19, 20)
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Specification