Ensuring voicemail delivery

• US 8,897,754 B1
• Filed: 01/19/2010
• Issued: 11/25/2014
• Est. Priority Date: 01/19/2010
• Status: Expired due to Fees

• Current Assignee: Sprint Communications Company LP (Deutsche Telekom AG)
• Original Assignee: Sprint Communications Company LP (Deutsche Telekom AG)
• Inventors: Upadhyay, Piyush, Abidogun, Ayodeji, Davis, John W., Subramanyan, Badri P.
• Primary Examiner(s): Ajibade Akonai, Olumide T
• Assistant Examiner(s): HEIBER, SHANTELL LAKETA
• Application Number:
  US12/689,363
• Time in Patent Office: 1,771 Days
• Field of Search: 455/412.1, 455/412.2, 455/413
• US Class Current: 455/413
• CPC Class Codes: H04M 2201/18 Comparators
• CPC Class Codes: H04M 2201/36 Memories
• CPC Class Codes: H04M 2203/55 related to network data storage and management
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

Methods and products for ensuring that incoming voicemails are stored on a voicemail server are provided. One embodiment of a method includes receiving an incoming voicemail that is to be stored in connection with a user account, determining that a threshold capacity of storage allocation associated with storing the voicemail has been crossed; identifying a mobile device associated with the user account, and moving a given amount of data from the storage location to the mobile device.

Claims

1. Non-transitory computer-readable media having computer-executable instructions embodied thereon that, when executed, facilitate a method of ensuring that incoming voicemails get stored on a voicemail server, the method comprising:

receiving an incoming voicemail that is to be stored in connection with a user account;

determining that a threshold capacity of storage allocation associated with storing the voicemail has been crossed;

identifying a mobile device associated with the user account;

generating a request for voicemail-request information, wherein the request triggers a call-in command to set up a data communication session between the mobile device and wireless communications network for moving the voicemail data off a storage allocation onto the mobile device;

upon generating the request, receiving the voicemail-request information, which, having been sent from the mobile device, led to an establishing of the data session between the mobile device and a wireless telecommunications network associated with the storage allocation, wherein the voicemail-request information comprises at least in part mobile device information including storage information;

moving a given amount of data from the storage allocation to the mobile device, wherein the given amount of data is stored in the local storage of the mobile device; and

upon moving the given amount of data from the storage allocation to the mobile device, recovering the given amount of data storage space as free space on the storage allocation.

2. The computer-readable media of claim 1, wherein the incoming voicemail is received by a server that is configured to facilitate reception and storage of the incoming voicemail.

3. The computer-readable media of claim 2, wherein the storage allocation is one or more of

a storage device coupled to the server;

or

the server.

4. The computer-readable media of claim 3, wherein identifying the mobile device includes;

referencing a customer profile associated with the user account; and

determining from the customer profile a mobile-device identifier that is useable to identify the mobile device.

5. The computer-readable media of claim 3, wherein moving the amount of data is carried out by utilizing a communications pathway that is useable to communicate data between a wireless telecommunications network and the mobile device, wherein the communications pathway includes one or more of the following:

a paging channel;

or

a data session.

6. The computer-readable media of claim 5, wherein the utilizing the paging channel includes, while data can be communicated via the paging channel, sending portions of the given amount of data through the paging channel until the given amount of data is communicated to the mobile device.

7. The computer-readable media of claim 6, wherein the utilizing a communications session includes:

requesting that a call-in command be sent to the mobile device, wherein the call-in command is useable by the mobile device to establish a communications session with the voicemail sever;

receiving a request from the mobile device to receive at least a portion of the given amount of data; and

via the communications session, sending to the mobile device the at least a portion of the given amount of data.

8. The computer-readable media of claim 7, wherein the utilizing the communications session further includes receiving one of the following:

storage-availability information from the mobile device;

or

device information that describes the mobile device.

9. The computer-readable media of claim 8, wherein one or more of the storage-availability information or the device information is considered prior to sending the at least a portion of the given amount of data.

10. The computer-readable media of claim 9, wherein the storage-availability information indicates an amount of available storage space that is available on the mobile device to store the given amount of data.

11. The computer-readable media of claim 10, wherein the device information includes storage capabilities of the mobile device.

12. Non-transitory computer-readable media having computer-executable instructions embodied thereon that facilitate a method of ensuring that incoming voicemails get stored on a voicemail server, the method comprising:

receiving an indication that an availability for storing additional voicemails has dropped below a threshold level based on a current amount of voicemail data that is stored in a first storage location in connection with a user;

identifying a secondary storage space associated with the user;

generating a request that a call-in command be sent to the secondary storage location, wherein the call-in command is useable by the secondary storage location to establish a communications session with the voicemail server associated with the first storage location;

receiving a request from the secondary storage location to receive at least a portion of the voicemail data;

via the communications session, moving to the secondary storage space the portion of the voicemail data; and

upon moving to the secondary storage space the portion of the voicemail data, recovering the portion of voicemail data storage space as free space on the first storage location.

13. The computer-readable media of claim 12, wherein

the first storage location is remote with respect to the second storage space;

and

the first storage location is coupled to the voicemail server.

14. The computer-readable media of claim 13, wherein the secondary storage space is a wireless mobile device.

15. The computer-readable media of claim 14, wherein the moving includes utilizing a wireless communications network to communicate the portion of the voicemail data to the mobile device.

16. Non-transitory computer-readable media having computer-executable instructions embodied thereon that facilitate a method of ensuring that incoming voicemails get stored on a voicemail server, the method comprising:

determining that a current amount of voicemail data associated with a user exceeds a threshold limit, wherein the voicemail data is stored in a first storage device;

generating a request at the voicemail server that a command be communicated to a mobile device associated with the user;

wherein the command would instigate the mobile device to send voicemail-request information that would ultimately be received by the voicemail server, wherein the request at least triggers a call-in command to set up a data session between the mobile device and wireless communications network for moving the voicemail data off the first storage device onto the mobile device;

upon generating the request, receiving at the voicemail server the voicemail-request information, which, having been sent from the mobile device, led to an establishing of the data session between the mobile device and a wireless telecommunications network associated with the voicemail server;

wherein the voicemail-request information comprises at least in part mobile device information including storage information;

moving a portion of the voicemail data off the first storage device onto the mobile device by way of the data session; and

upon moving the portion of the voicemail data off the first storage device onto the mobile device, recovering the voicemail data storage space as free space on the first storage device.

17. The computer-readable media of claim 16, wherein the voicemail-request information includes one or more of the following:

a download request;

or

voicemail log-in credentials.

18. The computer-readable media of claim 17, wherein said portion of the voicemail data is a fixed amount.

19. The computer-readable media of claim 17, wherein said portion of the voicemail data is a percentage amount.

20. The computer-readable media of claim 17, wherein said portion of voicemail data is determined, at least in part, based on a capacity of device-storage available on the mobile device.