Determining an availability status of a contact being called

• US 8,903,363 B2
• Filed: 08/01/2011
• Issued: 12/02/2014
• Est. Priority Date: 08/01/2011
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Aaron, Thomas A., Kalavakolanu, Anil, Salem, Loulwa, Schlachter, Stephen A.
• Primary Examiner(s): Bost, Dwayne
• Assistant Examiner(s): Trandai, Scott
• Application Number:
  US13/195,661
• Publication Number:
  US 20130035076A1
• Time in Patent Office: 1,219 Days
• Field of Search: 455/416, 455/417, 455/412.1, 455/412.2, 455/432.3, 455/461, 455/406, 455/88.22, 455/202.01, 455/87, 705/14.71, 705/14.46, 705/14.43, 705/14.49, 705/14.66, 705/14.64, 705/14.23, 705/14.45, 705/14.52
• US Class Current: 455/414.1
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 2203/655 Combination of telephone service and social networking messaging within social networks H04L51/52
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity

Abstract

In a method for placing a telephone call, a telephone receives a request to call a contact. The telephone retrieves a user preference for obtaining an availability status of the contact. The telephone obtains the availability status of the contact from one of a plurality of sources based at least in part on an order of priority of the sources defined by the user preference. The sources include a social network program. The telephone displays the status of the contact. The telephone prompts for a decision whether to place the call to the contact.

Claims

1. A method for placing a telephone call, the method comprising the steps of:

a first telephone receiving a request to place a call to a second telephone, wherein the second telephone is associated with a contact;

the first telephone retrieving a user preference for obtaining an availability status of the contact;

the first telephone obtaining the availability status of the contact from one of a plurality of sources based at least in part on an order of priority of the sources defined by the user preference, wherein the one of the plurality of sources is a social network program operable to access a profile of the contact on a social network, the profile including a current activity of the contact;

the first telephone determining a time that the availability status was updated;

the first telephone determining that the time is within a determined timeframe, wherein the time frame is determined by the first telephone dynamically based, at least in part, on the availability status of the contact;

the first telephone displaying the availability status of the contact, wherein the step of the first telephone displaying the availability status is in response to the step of the first telephone determining that the time is within the determined timeframe; and

the first telephone prompting for a decision whether to place the call to the second telephone.

2. The method of claim 1, further comprising the steps of:

the first telephone receiving a decision to continue to place the call; and

the first telephone placing the call.

3. The method of claim 1, further comprising the step of:

the first telephone displaying the availability status of the contact in response to the first telephone determining that the availability status comprises at least one of a plurality of predefined keywords.

4. An apparatus comprising one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices, and program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to implement a method for placing a telephone call, the method comprising:

the at least one of the one or more processors receiving a request to place a call to a telephone associated with a contact;

the at least one of the one or more processors retrieving a user preference for obtaining an availability status of the contact;

the at least one of the one or more processors obtaining the availability status of the contact from one of a plurality of sources based at least in part on an order of priority of the sources defined by the user preference, wherein the one of the plurality of sources is a social network program operable to access a profile of the contact on a social network, the profile including a current activity of the contact;

the at least one of the one or more processors determining a time that the availability status was updated;

the at least one of the one or more processors determining that the time is within a determined timeframe, wherein the timeframe is determined dynamically based, at least in part, on the availability status of the contact;

the at least one of the one or more processors causing display of the availability status of the contact, wherein causing the display of the availability status of the contact is in response to determining that the time is within the determined timeframe; and

the at least one of the one or more processors causing display of a prompt for a decision whether to place the call to the telephone.

5. The apparatus of claim 4, the method further comprising:

the at least one of the one or more processors receiving a decision to continue to place the call; and

the at least one of the one or more processors placing the call.

6. The apparatus of claim 4, wherein

the causing display of the availability status of the contact is in response to determining that the availability status comprises at least one of a plurality of predefined keywords.

7. A computer program product comprising one or more computer readable tangible storage devices and program instructions stored on at least one of the one or more storage devices, said program instructions configured to be executed by at least one of one or more processors of an apparatus to implement a method for placing a telephone call, the method comprising:

the at least one of the one or more processors receiving a request to call a telephone associated with a contact;

the at least one of the one or more processors retrieving a user preference for obtaining an availability status of the contact;

the at least one of the one or more processors obtaining the availability status of the contact from one of a plurality of sources based at least in part on an order of priority of the sources defined by the user preference, wherein the one of the plurality of sources is a social network program operable to access a profile of the contact on a social network, the profile including a current activity of the contact;

the at least one of the one or more processors determining a time that the availability status was updated;

the at least one of the one or more processors determining that the time is within a determined timeframe, wherein the timeframe is determined dynamically based, at least in part, on the availability status of the contact;

the at least one of the one or more processors causing display of the availability status of the contact, wherein causing the display of the availability status of the contact is in response to determining that the time is within the determined timeframe; and

the at least one of the one or more processors causing display of a prompt for a decision whether to place the call to the telephone.

8. The computer program product of claim 7, wherein

the causing display of the availability status of the contact is in response to determining that the availability status comprises at least one of a plurality of predefined keywords.