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Method and system for automatically storing a communication session

  • US 8,903,905 B2
  • Filed: 05/12/2009
  • Issued: 12/02/2014
  • Est. Priority Date: 05/13/2008
  • Status: Active Grant
First Claim
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1. A method for recording a communication session initiated by at least one communication terminal with at least one second communication terminal, by means of at least one communication channel established via a computer and/or telephone network, which method includes the steps of:

  • receiving, by at least one recording server, a request to record the communication session, including recording configuration data, enabling in particular the identification of each communication channel,connecting the recording server to each communication channel established during initiation of the communication session, according to the configuration data received,adding said recording server to any communication established in the context of the communication session to be recorded, in which said recording server is connected to each communication channel established during initiation of the communication session, like any other participant in the communication session, according to the configuration data received, andrecording data transferred over each communication channel by the recording server, wherein the recording server is configured to put itself in teleconference mode and calls the communication terminals in order to establish the communication therebetween, and wherein the communication session includes a Web conference, in which a communication channel is established between a server housing a Web conference application and, respectively, each communication terminal participating in the Web conference, in which the connection and recording steps performed by the recording server consist, for the latter, of;

    connecting to the server housing the Web conference application,running the application as an additional participant at said conference, andrecording said application.

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