Event management systems and methods

• US 8,904,243 B2
• Filed: 06/29/2012
• Issued: 12/02/2014
• Est. Priority Date: 06/29/2012
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Loimuneva, Tero, Tamminen, Teemu
• Primary Examiner(s): Lottich, Joshua P
• Application Number:
  US13/537,488
• Publication Number:
  US 20140006881A1
• Time in Patent Office: 886 Days
• Field of Search: 714/38.1, 714/38.11, 714/48
• US Class Current: 714/48
• CPC Class Codes: G06F 11/0706 the processing taking place on a specific hardware platform or in a specific software environment
• CPC Class Codes: G06F 11/0787 Storage of error reports, e.g. persistent data storage, storage using memory protection

Abstract

Example event management systems and methods are described. In one implementation, a method monitors an application implemented using one or more processors. The method identifies activity data associated with operation of the application. The activity data is stored in a cyclic buffer. Upon detection of an error event associated with the operation of the application, the activity data in the cyclic buffer is written to a log file.

Claims

1. A method comprising:

monitoring an application implemented using one or more processors;

identifying activity data associated with operation of the application;

storing the activity data in a cyclic buffer;

detecting, using one or more processors, an error event associated with the operation of the application; and

in response to detecting the error event associated with the operation of the application, writing the activity data stored in the cyclic buffer to a log file, and clearing the cyclic buffer.

2. The method of claim 1, the cyclic buffer having a fixed size.

3. The method of claim 1, the cyclic buffer being stored in a volatile memory device.

4. The method of claim 1, the storing of the activity data in the cyclic buffer including overwriting oldest data in the cyclic buffer.

5. The method of claim 1, the storing of the activity data in the cyclic buffer including updating a pointer associated with the cyclic buffer, the pointer indicating oldest data in the cyclic buffer.

6. The method of claim 1, the activity data being associated with the operation of the application including an operating status of the application.

7. The method of claim 1, the activity data being associated with the operation of the application including a user input to the application.

8. The method of claim 1, further comprising determining the cyclic buffer size based on activity data associated with the application.

9. The method of claim 1, further comprising generating an alert identifying an error responsive to detecting the error event associated with the operation of the application.

10. The method of claim 1, the log file being maintained in a persistent storage device.

11. A system comprising:

at least one processor; and

modules comprising instructions that are executable by the at least one processor, the modules comprising;

an application monitoring module configured to monitor an application implemented using the at least one processor, the application monitoring module further configured to identify activity data associated with operation of the application;

a buffer management module configured to store the activity data in a cyclic buffer, the buffer management module further configured to clear the cyclic buffer responsive to detection of an error event associated with the operation of the application;

an event analysis module configured to detect the error event associated with the operation of the application; and

a log file manager configured to write the activity data in the cyclic buffer to a log file responsive to the event analysis module detecting the error event associated with the operation of the application.

12. The system of claim 11, the buffer management module further configured to overwrite oldest data in the cyclic buffer when storing the activity data in the cyclic buffer.

13. The system of claim 12, the buffer management module further configured to update a pointer associated with the cyclic, buffer, the pointer indicating oldest data in the cyclic buffer.

14. The system of claim 11, further comprising an error handling module configured to generate an alert identifying an error responsive to the event analysis module detecting an error event associated with the operation of the application.

15. A non-transitory computer-readable storage medium comprising instructions that, when executed by at least one processor of a machine, cause the machine to perform operations comprising:

monitoring an application implemented using one or more processors;

identifying activity data associated with operation of the application;

storing the activity data in a cyclic buffer;

detecting an error event associated with the operation of the application; and

in response to detecting the error event associated with the operation of the application, writing the activity data stored in the cyclic buffer to a log file, and clearing the cyclic buffer.

16. The non-transitory computer-readable storage medium of claim 15, further comprising instructions that cause the machine to perform operations comprising updating a pointer associated with the cyclic buffer, the pointer indicating oldest data in the cyclic buffer.

17. The non-transitory computer-readable storage medium of claim 15, the cyclic buffer having a fixed size.

18. The non-transitory computer-readable storage medium of claim 15, further comprising instructions that cause the machine to perform operations comprising determining the cyclic buffer size based on activity data associated with the application.

19. The non-transitory computer-readable storage medium of claim 15, further comprising instructions that cause the machine to perform operations comprising generating an alert identifying an error responsive to detecting the error event associated with the operation of the application.

20. The non-transitory computer-readable storage medium of claim 15, the log file being maintained in a persistent storage device.