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Techniques for automating rental car transactions

  • US 8,912,883 B2
  • Filed: 10/27/2010
  • Issued: 12/16/2014
  • Est. Priority Date: 10/27/2010
  • Status: Active Grant
First Claim
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1. A processor-implemented method programmed in a non-transitory processor-readable medium and to execute on one or more processors configured to execute the method, comprising:

  • instructing a customer via a wireless portable device of the customer as to a location for taking possession of a car at a car rental facility;

    receiving, from the wireless portable device, a vehicle identification number (VIN) for the car;

    acquiring, from the wireless portable device, a video of items for the car defined by a car rental agreement from a walk around performed by the customer and sending directions to the wireless portable device to inform the customer to obtain with the video an exterior of the car and dashboard readings of gauges inside the car based on the car rental agreement; and

    sending, to the wireless portable device, a confirmation indicating that the customer can leave the car rental facility with the car to complete a car rental checkout transaction.

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