Analysis method and information processing apparatus

• US 8,924,551 B2
• Filed: 01/03/2013
• Issued: 12/30/2014
• Est. Priority Date: 03/15/2012
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Kawaba, Motoyuki, Kanemasa, Yasuhiko
• Primary Examiner(s): NANO, SARGON N
• Application Number:
  US13/733,546
• Publication Number:
  US 20130246613A1
• Time in Patent Office: 726 Days
• Field of Search: 709201-207, 709/233, 709/224, 709/229
• US Class Current: 709/224
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/0745 in an input/output transactions management context input/output processing in general G06F13/00
• CPC Class Codes: G06F 11/0757 by exceeding a time limit, i.e. time-out, e.g. watchdogs
• CPC Class Codes: G06F 11/079 Root cause analysis, i.e. error or fault diagnosis in a hardware test environment G06F11/22; in a software test environment G06F11/36
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3419 by assessing time
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 2201/81 Threshold
• CPC Class Codes: H04L 41/064 involving time analysis
• CPC Class Codes: H04L 43/04 Processing captured monitoring data, e.g. for logfile generation
• CPC Class Codes: H04L 43/10 Active monitoring, e.g. heartbeat, ping or trace-route

Abstract

In an information processing apparatus, an extraction unit extracts, from a storage unit, processing period records corresponding to operations whose response times from respective request input times to respective response output times are greater than a threshold. With respect to the operations whose response times are greater than the threshold, a first analysis unit analyzes, based on the request input times in the extracted processing period records, variations in input frequency of operation requests, and a second analysis unit analyzes, based on the response output times in the extracted processing period records, variations in output frequency of responses. A determination unit determines the cause of occurrence of the operations whose response times are greater than the threshold based on the variations in input frequency and output frequency.

Claims

1. A non-transitory computer-readable storage medium storing a computer program, the computer program causing an information processing apparatus to perform a procedure comprising:

extracting from a storage unit, the storage unit storing a plurality of processing period records each including a request input time when an operation request is input to a device under analysis and a response output time when a response resulting from an operation performed in response to the operation request is output from the device under analysis, one or more of the plurality of processing period records corresponding to operations whose response times from the respective request input times to the respective response output times are greater than a threshold;

first analyzing, on the basis of the request input times included in the extracted processing period records, variations in input frequency of the operation requests corresponding to the operations whose response times are greater than the threshold;

second analyzing, on the basis of the response output times included in the extracted processing period records, variations in output frequency of the responses corresponding to the operations whose response times are greater than the threshold; and

determining a cause of occurrence of the operations whose response times are greater than the threshold, on the basis of the variations in input frequency of the operation requests and the variations in output frequency of the responses.

2. The non-transitory computer-readable storage medium according to claim 1, wherein:

the first analyzing selects, as an input type, one of a temporary high level, a constant high level, and a constant low level, on the basis of the variations in input frequency of the operation requests, the temporary high level indicating that the input frequency of operation requests is temporarily at a high level, the constant high level indicating that the input frequency of operation requests is continuously at a high level, the constant low level indicating that the input frequency of operation requests is continuously at a low level;

the second analyzing selects, as an output type, one of a temporary high level, a constant high level, and a constant low level, on the basis of the variations in output frequency of the responses, the temporary high level indicating that the output frequency of responses is temporarily at a high level, the constant high level indicating that the output frequency of responses is continuously at a high level, the constant low level indicating that the output frequency of responses is continuously at a low level; and

the determining determines the cause of occurrence of the operations whose response times are greater than the threshold, on the basis of a combination of the input type and the output type.

3. The non-transitory computer-readable storage medium according to claim 2, wherein:

the first analyzing divides an analysis period to be analyzed into sub-periods, the number of sub-periods being equal to or greater than the number of operation requests that are input in the analysis period, determines for each of the sub-periods whether at least one operation request is input, and selects the temporary high level as the input type when a proportion of the sub-periods in which at least one operation request is input is less than or equal to a predetermined value; and

the second analyzing divides an analysis period to be analyzed into sub-periods, the number of sub-periods being equal to or greater than the number of responses that are output in the analysis period, determines for each of the sub-periods whether at least one response is output, and selects the temporary high level as the output type when a proportion of the sub-periods in which at least one response is output is less than or equal to a predetermined value.

4. The non-transitory computer-readable storage medium according to claim 2, wherein:

the first analyzing divides an analysis period to be analyzed into sub-periods, the number of sub-periods being equal to or greater than the number of operation requests that are input in the analysis period, selects the constant low level as the input type when a length of the sub-period is equal to or greater than an average response time of operations corresponding to the operation requests that are input in the analysis period, and selects the constant high level as the input type when the length of the sub-period is less than the average response time; and

the second analyzing divides an analysis period to be analyzed into sub-periods, the number of sub-periods being equal to or greater than the number of responses that are output in the analysis period, selects the constant low level as the output type when a length of the sub-period is equal to or greater than an average response time of operations corresponding to the responses that are output in the analysis period, and selects the constant high level as the output type when the length of the sub-period is less than the average response time.

5. The non-transitory computer-readable storage medium according to claim 3, wherein each of the first analyzing and the second analyzing excludes, from the analysis period, a period in which an operation whose response time is greater than the threshold is not performed.

6. The non-transitory computer-readable storage medium according to claim 2, wherein the determining determines, when the input type is the constant high level and the output type is the constant high level, that the cause of occurrence of the operations whose response times are greater than the threshold is an overload.

7. The non-transitory computer-readable storage medium according to claim 2, wherein the determining determines, when the input type is the temporary high level and the output type is the constant high level, that the cause of occurrence of the operations whose response times are greater than the threshold is a burst of operation requests.

8. The non-transitory computer-readable storage medium according to claim 2, wherein the determining determines, when the input type is the constant low level and the output type is the temporary high level, that the cause of occurrence of the operations whose response times are greater than the threshold is a conflict over resources to be used for the operations.

9. The non-transitory computer-readable storage medium according to claim 2, wherein the determining determines, when the input type is the temporary high level and the output type is the temporary high level, that the cause of occurrence of the operations whose response times are greater than the threshold is a combination of a burst of operation requests and a conflict over resources to be used for the operations.

10. The non-transitory computer-readable storage medium according to claim 1, wherein the procedure further includes displaying either a first scatter diagram or a second scatter diagram by referring to the storage unit, in response to an input that specifies a display method, the first scatter diagram having a horizontal axis representing a request input time and a vertical axis representing a length of response time, the second scatter diagram having a horizontal axis representing a response output time and a vertical axis representing a length of response time.

11. An analysis method comprising:

extracting, by a processor, from a storage unit, the storage unit storing a plurality of processing period records each including a request input time when an operation request is input to a device under analysis and a response output time when a response resulting from an operation performed in response to the operation request is output from the device under analysis, one or more of the plurality of processing period records corresponding to operations whose response times from the respective request input times to the respective response output times are greater than a threshold;

first analyzing, by the processor, on the basis of the request input times included in the extracted processing period records, variations in input frequency of the operation requests corresponding to the operations whose response times are greater than the threshold;

second analyzing, by the processor, on the basis of the response output times included in the extracted processing period records, variations in output frequency of the responses corresponding to the operations whose response times are greater than the threshold; and

determining, by the processor, a cause of occurrence of the operations whose response times are greater than the threshold, on the basis of the variations in input frequency of the operation requests and the variations in output frequency of the responses.

12. An information processing apparatus comprising:

a memory; and

a processor coupled to the memory and configured to perform a procedure including;

extracting from a storage unit, the storage unit storing a plurality of processing period records each including a request input time when an operation request is input to a device under analysis and a response output time when a response resulting from an operation performed in response to the operation request is output from the device under analysis, one or more of the plurality of processing period records corresponding to operations whose response times from the respective request input times to the respective response output times are greater than a threshold,

first analyzing, on the basis of the request input times included in the extracted processing period records, variations in input frequency of the operation requests corresponding to the operations whose response times are greater than the threshold,

second analyzing, on the basis of the response output times included in the extracted processing period records, variations in output frequency of the responses corresponding to the operations whose response times are greater than the threshold, and

determining a cause of occurrence of the operations whose response times are greater than the threshold, on the basis of the variations in input frequency of the operation requests and the variations in output frequency of the responses.