Methods and systems to facilitate real time communications in virtual reality

• US 8,924,880 B2
• Filed: 10/29/2013
• Issued: 12/30/2014
• Est. Priority Date: 04/20/2007
• Status: Active Grant

• Current Assignee: Thryv, Inc. (Mudrick Capital Management LP)
• Original Assignee: Yp Interactive LLC
• Inventors: Altberg, Ebbe, Faber, Scott, Hirson, Ron, Lyon, Ben Harris, Manca, Paul G., Van der Linden, Sean, Yang, Virginia Hong-Jia
• Primary Examiner(s): SALOMON, PHENUEL S
• Application Number:
  US14/066,438
• Publication Number:
  US 20140058807A1
• Time in Patent Office: 427 Days
• US Class Current: 715/771
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: H04L 12/66 Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
• CPC Class Codes: H04N 7/157 defining a virtual conference space and using avatars or agents computer conference optimisation or adaptation H04L12/1827

Abstract

Methods and systems for connecting people for real time communications via a virtual reality environment. One embodiment includes: receiving a call for a real time communication session at a virtual object presented in a virtual reality world; indicating to a plurality of residents of the virtual reality world that the virtual object is being called; and responsive to an input from one resident of the plurality of residents, connecting the call to the resident for a real time communication session.

Claims

1. A method, comprising:

providing, by a computing device, a virtual object inside a virtual reality world, wherein the virtual object is visible to residents of the virtual reality world when the residents are in vicinity of the virtual objects, and

existence of the virtual object in the virtual reality world is independent of any resident of the virtual reality world;

receiving, via the computing device, a call for a real time communication session, wherein the call is directed at the virtual object provided in the virtual reality world;

in response to the call directed at the virtual object, changing, by the computing device, a presentation of the virtual object to provide a cue perceivable to one or more residents of the virtual reality world in vicinity of the virtual object in the virtual reality world, the cue indicating that the call is being directed at the virtual object;

receiving, in the computing device, an input from one resident located in vicinity of the virtual object in the virtual reality world; and

in response the input received from the resident while the cue is being presented, connecting by the computing device, the call directed at the virtual object to the resident for the real time communication session.

2. The method of claim 1, wherein the one or more residents include a plurality of residents of the virtual reality world corresponding to a plurality of users of the virtual reality world connected via a network.

3. The method of claim 2, wherein the plurality of residents are represented by a plurality of avatars presented in the virtual reality world;

and the plurality of avatars are located in a vicinity of the virtual object in the virtual reality world.

4. The method of claim 3, wherein the cue includes a visual cue on the virtual object;

and the plurality of avatars are in the virtual reality world at positions where the virtual object is visible to the plurality of avatars.

5. The method of claim 3, wherein the cue includes an audio cue which is delivered to residents who are within a predetermined distance from the virtual object in the virtual reality world.

6. The method of claim 3, wherein the cue includes an audio cue which is delivered to residents to whom the virtual object is visible.

7. The method of claim 1, wherein the virtual reality world comprises a three dimensional model including the virtual object;

and the virtual reality world is presented to residents of the virtual reality world based on respective view points of residents in the virtual reality world.

8. The method of claim 7, wherein the virtual object has a visible volume in the virtual reality world.

9. The method of claim 1, further comprising:

presenting an advertisement in the virtual reality world via the virtual object; and

connecting a call from an advertiser of the advertisement to the virtual object.

10. The method of claim 1, further comprising:

presenting an advertisement in the virtual reality world via the virtual object; and

alerting an advertiser to call the virtual object for an opportunity to reach a customer.

11. The method of claim 10, further comprising:

detecting an opportunity to reach a customer through monitoring activities surrounding the virtual object.

12. The method of claim 11, wherein the monitoring comprises the virtual object receiving public messages from residents located within a threshold distance away from the virtual object.

13. The method of claim 11, wherein the monitoring comprises the virtual object receiving displayed messages from residents within a view of the virtual object.

14. The method of claim 10, further comprising:

detecting an opportunity to reach a customer through interaction with a resident via the virtual object.

15. The method of claim 1, further comprising:

presenting an advertisement in the virtual reality world via the virtual object;

placing a call to the virtual object; and

after the call is connected to the resident, bridging the call to an advertiser of the advertisement.

16. The method of claim 15, wherein the bridging the call to the advertiser comprises placing a separate call to the advertiser.

17. The method of claim 15, wherein the bridging the call to the advertiser comprises a connection provider placing a Voice over Internet Protocol (VoIP) call to a telecommunication carrier which bridges the VoIP call to a public switched telephone network (PSTN) to the advertiser.

18. The method of claim 1, wherein the connecting of the call to the resident for a real time communication session comprises the virtual object automatically obtaining contact information from the resident via a data packet configured with the resident.

19. A non-transitory machine readable media embodying instructions, the instructions causing a computing device to perform a method, the method comprising:

providing, by the computing device, a virtual object inside a virtual reality world, wherein the virtual object is visible to residents of the virtual reality world when the residents are in vicinity of the virtual objects, and existence of the virtual object in the virtual reality world is independent of any resident of the virtual reality world;

receiving a call for a real time communication session, wherein the call is directed at the virtual object a provided in the virtual reality world;

in response to the call directed at the virtual object, changing, by the computing device, a presentation of the virtual object to provide a cue perceivable to one or more residents of the virtual reality world in vicinity of the virtual object in the virtual reality world the cue indicating that the call is being directed at the virtual object;

receiving, in the computing device, an input from one resident located in vicinity of the virtual object in the virtual reality world; and

in response the input received from the resident while the cue is being presented, connecting the call directed at the virtual object to the resident for the real time communication session.

20. A data processing system, comprising:

at least one microprocessor; and

memory coupled with the at least one microprocessor and storing instructions configured to instruct the at least one microprocessor to perform at least;

providing a virtual object inside a virtual reality world, wherein the virtual object is visible to residents of the virtual reality world when the residents are in vicinity of the virtual objects, and existence of the virtual object in the virtual reality world is independent of any resident of the virtual reality world;

receiving a call for a real time communication session, wherein the call is directed at the virtual object provided in the virtual reality world;

in response to the call directed at the virtual object, changing a presentation of the virtual object to provide a cue perceivable to one or more residents of the virtual reality world in vicinity of the virtual object in the virtual reality world, the cue indicating that the call is being directed at the virtual object;

receiving an input from one resident located in vicinity of the virtual object in the virtual reality world; and

in response the input received from the resident while the cue is being presented, connecting the call directed at the virtual object to the resident for the real time communication session.