Saving and forwarding customized messages

• US 8,942,360 B2
• Filed: 11/16/2011
• Issued: 01/27/2015
• Est. Priority Date: 06/24/2002
• Status: Expired due to Fees

• Current Assignee: Bellsouth Intellectual Property Corporation (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Roberts, Linda A., Bedingfield, Carl
• Primary Examiner(s): Elahee, Md S
• Application Number:
  US13/297,676
• Publication Number:
  US 20120093301A1
• Time in Patent Office: 1,168 Days
• Field of Search: 379/67.1, 379/76, 379/88.14, 379/88.22, 379/93.02, 379/211.02, 379/374.02, 379/68, 379/87, 379/88.13, 379/88.17, 379/88.23, 379/142.06, 379/220.01, 705/7.12, 455/413, 455/412, 340/7.31
• US Class Current: 379/88.23
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04M 3/53391 dependent on calling party

Abstract

Methods and computer-readable media provide presenting a customized message to an incoming calling party and for allowing the calling party to save or forward the customized message. A called party submits a customized message to an intelligent network component of her telecommunications service provider along with identifiers for specified incoming callers who are to receive the customized message upon calling the called party. After the customized message is prepared, incoming callers who have been associated with the customized message are presented with the customized message before being connected to the called party. If the incoming call is not from a telephone directory number associated with the customized message, the incoming call is processed according to normal call processing methods.

Claims

1. A method comprising:

receiving a call intended for a called party;

determining whether a calling party of the call has been associated with a customized message by the called party;

if the calling party has been associated with the customized message;

playing the customized message to the calling party;

after playing the customized message to the calling party, receiving an indication from the calling party to electronically send the customized message to a location designated by the calling party;

sending the customized message as a text message to the location designated by the calling party in response to receiving the indication;

determining whether the call from the calling party is to be connected to the called party after playing the customized message to the calling party;

if the call from the calling party is to be connected to the called party, attempting to connect the call from the calling party to the called party; and

if the call from the calling party has not been associated with the customized message, bypassing playing the customized message and routing the call to the called party.

2. The method of claim 1, wherein sending the customized message as a text message to the location designated by the calling party comprises forwarding the customized message to a telephone directory number designated by the calling party.

3. The method of claim 1, further comprising after playing the customized message to the calling party, saving the customized message to a location designated by the calling party for later retrieval by the calling party.

4. The method of claim 1, further comprising:

receiving a text version of the customized message; and

converting the text version of the customized message to a speech format version of the customized message, wherein the speech format version of the customized message is played to the calling party.

5. A non-transitory computer-readable medium storing computer program instructions, which, when executed on a processor, cause the processor to perform operations comprising:

receiving a call intended for a called party;

determining whether a calling party of the call has been associated with the customized message by the called party;

if the calling party has been associated with the customized message;

playing the customized message to the calling party;

after playing the customized message to the calling party, receiving an indication from the calling party to electronically send the customized message to a location designated by the calling party;

sending the customized message as a text message to the location designated by the calling party in response to receiving the indication;

determining whether the call from the calling party is to be connected to the called party after playing the customized message to the calling party;

if the call from the calling party is to be connected to the calling party, attempting to connect the call from the calling party to the called party; and

if the call from the calling party has not been associated with the customized message, bypassing playing the customized message and routing the call to the called party.

6. The non-transitory computer-readable medium of claim 5, wherein sending the customized message as a text message to the location designated by the calling party comprises forwarding the customized message to a telephone directory number designated by the calling party.

7. The non-transitory computer-readable medium of claim 5, the operations further comprising:

after playing the customized message to the calling party, saving the customized message to a location designated by the calling party for later retrieval by the calling party.

8. The non-transitory computer-readable medium of claim 5, the operations further comprising:

receiving a text version of the customized message; and

converting the text version of the customized message to a speech format version of the customized message, wherein the speech format version of the customized message is played to the calling party.

9. A system comprising:

a network node that receives a call intended for a called party, the network node comprising;

a processor; and

a memory to store computer program instructions, the computer program instructions when executed on the processor cause the processor to perform operations comprising;

receiving a call intended for a called party;

determining whether a calling party of the call has been associated with a customized message by the called party;

if the calling party has been associated with the customized message;

playing the customized message to the calling party;

after playing the customized message to the calling party, receiving an indication from the calling party to electronically send the customized message to a location designated by the calling party;

sending the customized message as a text message to the location designated by the calling party in response to receiving the indication;

determining whether the call from the calling party is to be connected to the called party after playing the customized message to the calling party;

if the call from the calling party is to be connected to the called party, attempting to connect the call from the calling party to the called party; and

if the call from the calling party has not been associated with the customized message, bypassing playing the customized message and routing the call to the called party.

10. The system of claim 9, wherein sending the customized message as a text message to the location designated by the calling party comprises forwarding the customized message to a telephone directory number designated by the calling party.

11. The system of claim 9, wherein after playing the customized message to the calling party, saving the customized message to a location designated by the calling party for later retrieval by the calling party.