User-preference-based DSL system
First Claim
1. A method comprising:
- operating a Digital Subscriber Line (DSL) system, the method limited to digital communication over existing telephone subscriber lines in accordance with defined operational characteristics and parameters;
determining an operational relationship between a first performance metric relating to the operation of the DSL system and a second performance metric relating to the operation of the DSL system;
collecting DSL customer data indicating a DSL customer'"'"'s preferences for operation of a DSL service provided to the DSL customer via the DSL system, wherein the collected DSL customer data includes direct user information and indirect user information;
evaluating the DSL customer'"'"'s preferences;
generating an operational parameter vector value to implement the DSL customer'"'"'s preferences with regard to the first and second performance metrics in accordance with the defined operational characteristics and parameters of the DSL system; and
implementing the generated operational parameter vector value into the DSL system to adjust the DSL service provided to the DSL customer of the DSL system.
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Accused Products
Abstract
Operator-controlled implementations of user preferences are provided when feasible. User preference data is obtained by the operator and compared to operational characteristics and parameters of a communication system, such as a DSL system, to determine whether one or more of the user preferences can be implemented in the communication system. When implementation of a user preference would violate operational rules of the system, or where implementation would adversely affect system operation, the preference need not be implemented. However, when a user preference can be implemented in the system without causing problems, the operator can implement (or permit another party to implement) the user preference to effect the user'"'"'s desires. The user preference data can be obtained directly from users (for example, by surveys and other direct user feedback) or can be obtained indirectly (for example, by constructing a Hidden Markov Model that shows user preferences). The operator may collect the user preference data from a user set (for example, a single user or a plurality of users). The user preference data can be compared to 2 or more performance metrics that can be adjusted, to the extent feasible, to implement the user preference data.
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Citations
20 Claims
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1. A method comprising:
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operating a Digital Subscriber Line (DSL) system, the method limited to digital communication over existing telephone subscriber lines in accordance with defined operational characteristics and parameters; determining an operational relationship between a first performance metric relating to the operation of the DSL system and a second performance metric relating to the operation of the DSL system; collecting DSL customer data indicating a DSL customer'"'"'s preferences for operation of a DSL service provided to the DSL customer via the DSL system, wherein the collected DSL customer data includes direct user information and indirect user information; evaluating the DSL customer'"'"'s preferences; generating an operational parameter vector value to implement the DSL customer'"'"'s preferences with regard to the first and second performance metrics in accordance with the defined operational characteristics and parameters of the DSL system; and implementing the generated operational parameter vector value into the DSL system to adjust the DSL service provided to the DSL customer of the DSL system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A non-transitory computer readable storage medium having instructions store thereon that, when executed by a processor, cause the processor to perform a method comprising:
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operating a Digital Subscriber Line (DSL) system, the method limited to digital communication over existing telephone subscriber lines in accordance with defined operational characteristics and parameters; determining an operational relationship between a first performance metric relating to the operation of the DSL system and a second performance metric relating to the operation of the DSL system; collecting DSL customer data indicating a DSL customer'"'"'s preferences for operation of a DSL service provided to a the DSL customer via the DSL system, wherein the collected DSL customer data includes direct user information and indirect user information; evaluating the DSL customer'"'"'s preferences; generating an operational parameter vector value to implement the DSL customer'"'"'s preferences with regard to the first and second performance metrics in accordance with the defined operational characteristics and parameters of the DSL system; and implementing the generated operational parameter vector value into the DSL system to adjust the DSL service provided to the DSL customer of the DSL system.
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12. A Digital Subscriber Line (DSL) system comprising:
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an operator database defining one or more operational characteristics and parameters of the DSL system and an operational relationship between a first performance metric and a second performance metric; and a controller to affect operation of the DSL system for a DSL service provided to a DSL customer via the DSL system, wherein operation of the DSL service is limited to digital communication over existing telephone subscriber lines associated with the DSL customer; wherein the controller comprises; a data collection unit to collect DSL customer data that indicates the DSL customer'"'"'s preferences for operation of the DSL service provided to the DSL customer via the DSL system, wherein the collected DSL customer data includes direct user information and indirect user information; an analysis unit coupled to the collection unit to evaluate the DSL customer'"'"'s preferences; a control signal generator to generate an operational parameter vector value to implement the DSL customer'"'"'s preferences with regard to the first and second performance metrics in accordance with the defined one or more operational characteristics and parameters of the DSL system; and wherein the controller is to send the control signals to the DSL system to adjust the DSL service provided to the DSL customer of the DSL system. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
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Specification