Method and system for conference call scheduling via E-mail
First Claim
1. A method of scheduling a conference call using a conference call communication comprising scheduling information for one or more identified participants, the method comprising:
- determining, by a conference call server after receiving the conference call communication, telephone contact information for one or more identified participants by querying a first source of contact information provided by an enterprise network and, if the telephone contact information is not available from the first source of contact information, querying a second source of contact information outside of the enterprise network; and
scheduling, by the conference call server, the conference call using the conference call communication.
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Accused Products
Abstract
A method and system for conference call scheduling using e-mail. The method and system can receive and parse an e-mail received from a conference moderator, containing scheduling and participant information and schedule a conference call with minimal further user intervention. In essence, the method and system can operate as a virtual administrative assistant to identify and collect telephone contact information for each of the proposed conference call participants, using a customizable hierarchy of internal and external sources of contact information. In this manner, the conference moderator does not need know telephone contact information for each conference call participant.
19 Citations
23 Claims
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1. A method of scheduling a conference call using a conference call communication comprising scheduling information for one or more identified participants, the method comprising:
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determining, by a conference call server after receiving the conference call communication, telephone contact information for one or more identified participants by querying a first source of contact information provided by an enterprise network and, if the telephone contact information is not available from the first source of contact information, querying a second source of contact information outside of the enterprise network; and scheduling, by the conference call server, the conference call using the conference call communication. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A conference call scheduling system configured to schedule a conference using a conference call communication comprising schedule information for one or more identified participants, the system comprising:
a conference call server configured to; determine, after receiving the conference call communication, telephone contact information for one or more identified participants by querying a first source of contact information provided by an enterprise network and, if the telephone contact information is not available from the first source of contact information, querying a second source of contact information outside of the enterprise network; and schedule the conference call using the conference call communication, wherein a conference bridge connects one or more identified participants to the conference call according to the telephone contact information determined by the conference call server and the scheduling information of the conference call communication. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. A non-transitory computer-readable medium that stores a set of instructions that are executable by at least one processor of a device to cause the device to perform a method of scheduling a conference call using a conference call communication comprising scheduling information for one or more identified participants, the method comprising:
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determining, after the conference call communication has been acquired, telephone contact information for one or more identified participants by querying a first source of contact information provided by an enterprise network and, if the telephone contact information is not available from the first source of contact information, querying a second source of contact information outside of the enterprise network; and scheduling the conference call using the conference call communication.
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Specification