Contact information management

• US 8,949,278 B2
• Filed: 02/27/2008
• Issued: 02/03/2015
• Est. Priority Date: 02/27/2008
• Status: Active Grant

• Current Assignee: Adobe Inc.
• Original Assignee: Adobe Systems Incorporated (Adobe Inc.)
• Inventors: Ulm, Joshua S.
• Primary Examiner(s): Stevens, Robert
• Application Number:
  US12/038,480
• Publication Number:
  US 20140304260A1
• Time in Patent Office: 2,533 Days
• Field of Search: 707/802, 707/999.3, 707/705
• US Class Current: 707/802
• CPC Class Codes: G06F 16/20 of structured data, e.g. relational data
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

Via a graphical user interface, a user can select multiple different services (e.g., remote repositories such as websites) having contact information associated with the user'"'"'s contacts (e.g., friends, Internet buddies, friends of friends, acquaintances, etc.). Based on the selection of multiple services, the contact information manager communicates with the multiple services over a network to retrieve the contact information associated with the user'"'"'s friends (i.e., contacts). The retrieved contact information can specify identities of the multiple contacts as well as different communication modes (e.g., phone, e-mail, addresses information, whereabouts information, etc.) for communicating with the user'"'"'s contacts. The contact information manager processes the contact information from the multiple services and initiates display of the contact information in a unified listing. Accordingly, via the contact information manager, a user can more efficiently manage contact information obtained from multiple disparate locations over a network.

Claims

1. A method comprising:

receiving a selection of multiple communication service providers through which each of multiple contacts manages their own respective contact information;

communicating with the multiple communication service providers over a network to retrieve contact information associated with the multiple contacts, the contact information received from the multiple communication service providers specifying identities of the multiple contacts and different modes for communicating with the multiple contacts; and

initiating display of the contact information sorted in a listing by the respective identities of the multiple contacts to indicate the different modes for communicating with the multiple contacts.

2. The method as in claim 1, wherein initiating display of the contact information includes initiating display of at least a portion of the multiple contacts in the listing, the method further comprising:

upon receiving selection of a contact displayed in the listing, initiating display of a first communication mode and a second communication mode for communicating with the selected contact, the first communication mode learned based on communicating with a first service of the multiple services, the second communication mode learned based on communicating with a second service of the multiple services.

3. The method of claim 2 further comprising:

for the selected contact in the listing;

i) providing an indication that the first communication mode is a preferred mode for communicating with the particular contact, and ii) providing an indication that the second communication mode is an alternative mode to the preferred mode for communicating with the particular contact.

4. The method as in claim 2, wherein receiving the selection includes receiving an identity of a social network website accessed by a given user, the social network website maintaining a private collection of contacts associated with the given user;

wherein communicating with the multiple services to retrieve the contact information includes;

i) communicating with the social network website to retrieve the private collection of contacts associated with the user, identity information in the private collection of contacts specifying multiple different contacts affiliated with the social network website, and ii) for each contact in the private collection of contacts, initiating retrieval of contact data from the social networking website; and

wherein initiating display of the contact information in the listing includes initiating display of at least one contact retrieved from the private collection.

5. The method as in claim 1, wherein communicating with the multiple services over the network further comprises:

communicating with a first service of the multiple services to retrieve first contact information supporting a first communication mode; and

communicating with a second service of the multiple services to retrieve second contact information supporting a second communication mode.

6. The method as in claim 5, wherein initiating display of the retrieved contact information in the listing further comprises:

initiating display of an identity of a first person as specified by the first contact information retrieved from the first service, the first person reachable via the first communication mode; and

initiating display of an identity of a second person as specified by the second contact information retrieved from the second service, the second person reachable via the second communication mode.

7. The method of claim 1, wherein communicating with the multiple services over the network further comprises:

communicating with a first service of multiple services to retrieve a first set of contact information identifying a first type of communication mode for communicating with a first person, the first set of contact information managed by the first person via communications between the first person and the first service; and

communicating with a second service of multiple services to retrieve a second set of contact information identifying a second type of communication mode for communicating with the first person, the second set of contact information managed by the first person via communications between the first person and the second service.

8. The method of claim 7 further comprising:

creating a unified set of contact information associated with the first person by combining the first set of contact information and the second set of contact information;

initiating display of a selectable display region associated with the first person in the listing; and

in response to receiving input with respect to the selectable display region, initiating display of the unified set of contact information.

9. The method of claim 1, wherein communicating with the multiple services over the network includes retrieving a first set of contact information from a first service and retrieving a second set of contact information from a second service, the method further comprising:

determining if a conflict exists between contact information specifying how to reach a target contact via a given communication mode as specified in the first set of contact information versus the second set of contact information; and

upon determining that the conflict exists, notifying a user to reconcile contact information associated with the target contact.

10. The method of claim 1 further comprising:

initiating display of names associated with the multiple services to provide notification of the multiple services from which the contact information can be collected for a user, the displayed names including a first social network website and a second social network website utilized by the user to obtain information associated with the multiple contacts.

11. The method of claim 1, wherein initiating display of the retrieved contact information in the listing further comprises initiating display of names associated with the multiple contacts as identified by the contact information retrieved from the multiple services.

12. The method of claim 1 further comprising:

for a given contact of the multiple contacts, initiating display of multiple possible communication modes for communicating with the given contact, the display of multiple possible communication modes being sorted by a name of each of the multiple contacts, a first communication mode of the displayed communication modes for the given contact derived from contact information retrieved from a first service of the multiple services, a second communication mode of the displayed communication modes of the given contact derived from contact information retrieved from a second service of the multiple services.

13. The method of claim 1, wherein communicating with the multiple services over the network includes communicating with at least one social networking website;

and

wherein initiating display of the contact information in the listing includes;

i) initiating display of a name in the listing to identify a given contact in the listing of the multiple contacts, and ii) initiating display of information associated with the given contact regarding communication status of the given contact.

14. The method as in claim 1, wherein communicating with the multiple services includes:

initiating communications with the multiple services as specified by a schedule to perform multiple successive scheduled collections of the contact information from the multiple services at different times.

15. A method comprising:

initiating display of a graphical user interface to manage, by a subscriber who subscribes to multiple social networking services, contact information associated with the subscriber;

receiving contact information associated with the subscriber;

via the graphical user interface, receiving a command to update contact information associated with the subscriber; and

in response to receiving the command, initiating communication with the multiple social network services to transmit the received contact information for the subscriber to the multiple social networking services.

16. The method as in claim 15, wherein receiving the contact information includes receiving contact information associated with the subscriber from a first social networking service, the received contact information provided to the first social networking service based on communications between the subscriber and the first social networking service;

and

wherein initiating communication with the multiple social networking services includes;

transmitting at least a portion of the contact information received from the first social networking service to the multiple social networking services to update the contact information of the subscriber at the multiple social networking services.

17. The method as in claim 16 further comprising:

prior to receiving the command, initiating display of the contact information received from the first social networking service in the graphical user interface for viewing by the subscriber.

18. The method as in claim 16, wherein receiving the contact information associated with the subscriber includes receiving a specification of multiple different communication modes for contacting the subscriber.

19. The method as in claim 15, wherein initiating communication with the multiple social networking services includes:

communicating with a first social networking service to transmit the received contact information associated with the subscriber to the first social networking service; and

communicating with a second social networking service to transmit the received contact information associated with the subscriber to the second social networking service.

20. A non-transitory computer readable medium having computer code thereon, the medium comprising:

instructions for receiving a selection of multiple services through which each of multiple contacts manages their own respective contact information;

instructions for communicating with the multiple services over a network to retrieve contact information associated with the multiple contacts, the contact information received from the multiple services specifying identities of the multiple contacts and different modes for communicating with the multiple contacts; and

instructions for initiating display of the contact information in a listing to indicate the different modes for communicating with the multiple contacts.

21. The computer readable medium as in claim 20, wherein the instructions for initiating display of the contact information includes instructions for initiating display of at least a portion of the multiple contacts in the listing, the computer readable medium further comprising:

instructions for initiating display of a first communication mode and a second communication for communicating with the selected contact upon receiving selection of a contact displayed in the listing, the first communication mode learned based on communicating with a first service of the multiple services, the second communication mode learned based on communicating with a second service of the multiple services.

22. The computer readable medium as in claim 20, wherein the instructions for communicating with the multiple services over the network includes:

instructions for communicating with a first service of the multiple services to retrieve first contact information supporting a first communication mode; and

instructions for communicating with a second service of the multiple services to retrieve second contact information supporting a second communication mode.

23. The computer readable medium as in claim 22, wherein the instructions for initiating display of the retrieved contact information in the listing includes:

instructions for initiating display of an identity of a first person as specified by the first contact information retrieved from the first service, the first person reachable via the first communication mode; and

instructions for initiating display of an identity of a second person as specified by the second contact information retrieved from the second service, the second person reachable via the second communication mode.

24. The computer readable medium as in claim 20, wherein the instructions for communicating with the multiple services over the network includes:

instructions for communicating with a first service of multiple services to retrieve a first set of contact information identifying a first type of communication mode for communicating with a first person; and

instructions for communicating with a second service of multiple services to retrieve a second set of contact information identifying a second type of communication mode for communicating with the first person.

25. The computer readable medium as in claim 24 further comprising:

instructions for creating a unified set of contact information associated with the first person by combining the first set of contact information and the second set of contact information;

instructions for initiating display of a selectable display region associated with the first person in the listing; and

instructions for initiating display of the unified set of contact information in response to receiving input with respect to the selectable display region.

26. The computer readable medium as in claim 20 further comprising:

for a given contact of the multiple contacts, instructions for initiating display of multiple possible communication modes for communicating with the given contact, a first communication mode of the displayed communication modes for the given contact derived from contact information retrieved from a first service of the multiple services, a second communication mode of the displayed communication modes of the given contact derived from contact information retrieved from a second service of the multiple services.

27. The computer readable medium as in claim 20, wherein the instructions for communicating with the multiple services over the network includes instructions for communicating with at least one social networking website;

and

wherein the instructions for initiating display of the contact information in the listing includes;

i) instructions for initiating display of a name in the listing to identify a given contact in the listing of the multiple contacts, and ii) instructions for initiating display of status information associated with the given contact to identify a current availability status associated with the given contact as retrieved from the at least one social networking website.

28. The computer readable medium as in claim 20, wherein the instructions for communicating with the multiple services over the network includes instructions for initiating communications with the multiple services in accordance with a schedule to perform multiple scheduled collections of the contact information from the multiple services at different times.

29. A computer system comprising:

a processor;

a memory unit that stores instructions associated with an application executed by the processor; and

an interconnect coupling the processor and the memory unit, enabling the computer system to execute the application and perform operations of;

receiving a selection of multiple services through which each of multiple contacts manages their own respective contact information;

communicating with the multiple services over a network to retrieve contact information associated with the multiple contacts, the contact information received from the multiple services specifying identities of the multiple contacts and different modes for communicating with the multiple contacts; and

initiating display of the contact information in a listing to indicate the different modes for communicating with the multiple contacts.