Systems and methods for managing workflow based on dynamic modification of job processing requirements
First Claim
1. A method for automatically managing workflow, the method comprising:
- receiving, at a first computing device, a request for a digital job, the request having included therein a job record comprising a plurality of job steps, the plurality of job steps to be performed in connection with the digital job;
receiving, at the first computing device, an intercept request, while one of the plurality of job steps is being performed, that includes a request to add at least one new job step to the plurality of job steps;
determining, by the first computing device, whether the job record can be changed in accordance with the intercept request, wherein determining whether the job record can be changed in accordance with the intercept request comprises determining, by the first computing device, whether the intercept request was received during the time between an electronic file, which corresponds to the digital job, being created and the electronic file being uploaded to a second computing device;
in response to determining that the job record can be changed in accordance with the intercept request, adding, by the first computing device, at least one new job step to the plurality of job steps, the at least one new job step including the step of proofing the electronic file;
determining, by the first computing device, whether performing the step of proofing the electronic file will make the digital job late for delivery;
uploading, by the first computing device, the electronic file to the second computing device, which is configured for proofing the electronic file, when it is determined that performing the step of proofing the electronic file will not make the digital job late for delivery; and
when it is determined that performing the step of proofing the electronic file will make the digital job late for delivery, sending a message to an originator of the intercept request indicating that the digital job will be late for delivery and uploading, by the first computing device, the electronic file to the second computing device without the step of proofing the electronic file.
1 Assignment
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Accused Products
Abstract
A system is disclosed that includes a computer and software system for human user interaction to initiate jobs (e.g., Transcription, Translation, Data Entry, and Transaction Creation) and to utilize voice-mail through real-time voice and tone signal input. The system also includes a computer and software system for keeping the databases used to process Jobs and for keeping the statistical records of jobs for analysis, general ledger, payroll and billing. The system includes one or more computers that receive Job packets, selects Scribes for work (e.g. transcription), generates messages for information or action, updates Job Record status, and job processing steps. The system may further include a computer collects the statistical and financial data and provides general top level management decision making information.
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Citations
16 Claims
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1. A method for automatically managing workflow, the method comprising:
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receiving, at a first computing device, a request for a digital job, the request having included therein a job record comprising a plurality of job steps, the plurality of job steps to be performed in connection with the digital job; receiving, at the first computing device, an intercept request, while one of the plurality of job steps is being performed, that includes a request to add at least one new job step to the plurality of job steps; determining, by the first computing device, whether the job record can be changed in accordance with the intercept request, wherein determining whether the job record can be changed in accordance with the intercept request comprises determining, by the first computing device, whether the intercept request was received during the time between an electronic file, which corresponds to the digital job, being created and the electronic file being uploaded to a second computing device; in response to determining that the job record can be changed in accordance with the intercept request, adding, by the first computing device, at least one new job step to the plurality of job steps, the at least one new job step including the step of proofing the electronic file; determining, by the first computing device, whether performing the step of proofing the electronic file will make the digital job late for delivery; uploading, by the first computing device, the electronic file to the second computing device, which is configured for proofing the electronic file, when it is determined that performing the step of proofing the electronic file will not make the digital job late for delivery; and when it is determined that performing the step of proofing the electronic file will make the digital job late for delivery, sending a message to an originator of the intercept request indicating that the digital job will be late for delivery and uploading, by the first computing device, the electronic file to the second computing device without the step of proofing the electronic file. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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Specification