Device dependent user notification

• US 8,965,986 B1
• Filed: 03/08/2012
• Issued: 02/24/2015
• Est. Priority Date: 03/08/2011
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Acharya, Anish, Patel, Jeson
• Primary Examiner(s): Eskandarnia, Arvin
• Application Number:
  US13/414,907
• Time in Patent Office: 1,083 Days
• Field of Search: 709/206, 717/112, 717/113, 717/125, 717/126
• US Class Current: 709/206
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04M 15/83 Notification aspects
• CPC Class Codes: H04M 15/84 Types of notifications
• CPC Class Codes: H04M 15/844 Message, e.g. SMS

Abstract

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for a device aware social graph. In one aspect, a method includes deciding to send a message to a user, the user being associated with devices. The method also includes selecting a user device from among the devices. The method also includes determining a message method. The method also includes obtaining an identifier associated with the user and the message method. The method also includes sending a message to the device using the message method and the identifier.

Claims

1. A method performed by data processing apparatus, the method Comprising:

determining to send a message to a user, the user being associated with devices;

selecting a user device from among the devices by determining which of the devices was used most recently, including determining the user device of the devices which most recently sent a message to the data processing apparatus;

determining a message method from among a plurality of message methods supported by the selected user device based on a preference hierarchy that identifies a first message method of the plurality of message methods for a first period of time during a day and a second message method of the plurality of message methods, different from the first message method, for a second period of time during a day, different from the first period of time;

obtaining an identifier associated with the user and the message method; and

sending the message to the device using the message method and the identifier.

2. The method of claim 1, wherein selecting the user device comprises:

obtaining a pattern of usage associated with each of the devices;

comparing a current time to each usage pattern; and

selecting the user device based on the comparing.

3. The method of claim 1, wherein determining the message method comprises:

identifying a message method capable of being received by the device and being associated with the identifier associated with the user.

4. The method of claim 1, wherein determining a message method is further based on an urgency of the message.

5. The method of claim 1, wherein determining a message method is further based on a profile associated with the user.

6. The method of claim 5, wherein the profile of the user includes a measure of historical responsiveness of the user to at least one of the message methods;

and

identifying which message method is most likely to elicit a response is based on the historical responsiveness.

7. A non-transitory computer readable medium encoded with computer program instructions that when executed by one or more computers cause the one or more computers to perform operations comprising:

determining to send a message to a user, the user being associated with devices;

selecting a user device from among the devices by determining which of the devices was used most recently, including determining the user device of the devices which most recently sent a message to the one or more computers;

determining a message method from among a plurality of message methods supported by the selected user device based on a preference hierarchy that identifies a first message method of the plurality of message methods for a first period of time during a day and a second message method of the plurality of message methods, different from the first message method, for a second period of time during a day, different from the first period of time;

obtaining an identifier associated with the user and the message method; and

sending a message to the device using the message method and the identifier.

8. The medium of claim 7, wherein selecting the user device comprises:

obtaining a pattern of usage associated with each of the devices;

comparing a current time to each usage pattern; and

selecting the user device based on the comparing.

9. The medium of claim 7, wherein determining the message method comprises:

identifying a message method capable of being received by the device and being associated with the identifier associated with the user.

10. A system comprising:

one or more computers and one or more storage devices storing instructions that are operable, when executed by the one or more computers, to cause the one or more computers to perform operations comprising;

determining to send a message to a user, the user being associated with devices;

selecting a user device from among the devices by determining which of the devices was used most recently, including determining the user device of the devices which most recently sent a message to the one or more computers;

determining a message method from among a plurality of message methods supported by the selected user device based on a preference hierarchy that identifies a first message method of the plurality of message methods for a first period of time during a day and a second message method of the plurality of message methods, different from the first message method, for a second period of time during a day, different from the first period of time;

obtaining an identifier associated with the user and the message method; and

sending a message to the device using the message method and the identifier.

11. The system of claim 10, wherein selecting the user device comprises:

obtaining a pattern of usage associated with each of the devices;

comparing a current time to each usage pattern; and

selecting the user device based on the comparing.

12. The system of claim 10, wherein determining the message method comprises:

identifying a message method capable of being received by the device and being associated with the identifier associated with the user.