Provisioning interfaces for accessing virtual private branch exchange services through a mobile device
First Claim
Patent Images
1. A method comprising:
- configuring a placeholder virtual private branch exchange (vPBX) account, wherein configuring the placeholder vPBX account comprises associating the placeholder vPBX account with a subset of pre-provisioned vPBX services;
providing, for presentation on a mobile device, a user interface for activating a vPBX account on the mobile device;
while the user interface is presented on the mobile device;
receiving, through the user interface, a request to activate a new vPBX account on the mobile device, andactivating the new vPBX account on the mobile device and provisioning the new vPBX account with the pre-provisioned vPBX services by associating an identifier for the new vPBX account with the placeholder vPBX account; and
placing a confirmation communication to the mobile device using the vPBX services to confirm activation of the new vPBX account on the mobile device.
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Abstract
Systems, methods and computer program products for facilitating the provisioning of a single and multi-line virtual private branch exchange (PBX) including automated call distribution via a mobile device are described. In some implementations, the provisioning of the single and multi-line virtual PBX can be achieved using one or more unique provisioning interfaces. The unique provisioning interfaces can enable the setup and configuration of a virtual PBX service account instantaneously from any geographical location at any time. Changes made to the virtual PBX service account can be immediately reflected back (e.g., in real-time) to the system providing the core operating environment.
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Citations
17 Claims
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1. A method comprising:
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configuring a placeholder virtual private branch exchange (vPBX) account, wherein configuring the placeholder vPBX account comprises associating the placeholder vPBX account with a subset of pre-provisioned vPBX services; providing, for presentation on a mobile device, a user interface for activating a vPBX account on the mobile device; while the user interface is presented on the mobile device; receiving, through the user interface, a request to activate a new vPBX account on the mobile device, and activating the new vPBX account on the mobile device and provisioning the new vPBX account with the pre-provisioned vPBX services by associating an identifier for the new vPBX account with the placeholder vPBX account; and placing a confirmation communication to the mobile device using the vPBX services to confirm activation of the new vPBX account on the mobile device. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system comprising one or more computers and one or more storage devices storing instructions that when executed by the one or more computers cause the one or more computers to perform operations comprising:
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configuring a placeholder virtual private branch exchange (vPBX) account, wherein configuring the placeholder vPBX account comprises associating the placeholder vPBX account with a subset of pre-provisioned vPBX services; providing, for presentation on a mobile device, a user interface for activating a vPBX account on the mobile device; while the user interface is presented on the mobile device; receiving, through the user interface, a request to activate a new vPBX account on the mobile device, and activating the new vPBX account on the mobile device and provisioning the new vPBX account with the pre-provisioned vPBX services by associating an identifier for the new vPBX account with the placeholder vPBX account; and placing a confirmation communication to the mobile device using the vPBX services to confirm activation of the new vPBX account on the mobile device. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A non-transitory computer storage medium storing instructions that when executed by one or more computers cause the one or more computers to perform operations comprising:
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configuring a placeholder virtual private branch exchange (vPBX) account, wherein configuring the placeholder vPBX account comprises associating the placeholder vPBX account with a subset of pre-provisioned vPBX services; providing, for presentation on a mobile device, a user interface for activating a vPBX account on the mobile device; while the user interface is presented on the mobile device; receiving, through the user interface, a request to activate a new vPBX account on the mobile device, and activating the new vPBX account on the mobile device and provisioning the new vPBX account with the pre-provisioned vPBX services by associating an identifier for the new vPBX account with the placeholder vPBX account; and placing a confirmation communication to the mobile device using the vPBX services to confirm activation of the new vPBX account on the mobile device. - View Dependent Claims (16, 17)
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Specification