Surcharge auditing

• US 8,972,293 B2
• Filed: 12/05/2012
• Issued: 03/03/2015
• Est. Priority Date: 12/05/2012
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Murphy, Matthew D., Ivey, William S.
• Primary Examiner(s): ZARE, SCOTT A
• Application Number:
  US13/705,727
• Publication Number:
  US 20140156425A1
• Time in Patent Office: 818 Days
• Field of Search: 705/16, 705/30
• US Class Current: 705/30
• CPC Class Codes: G06Q 20/208 Input by product or record sensing, e.g. weighing or scanner processing
• CPC Class Codes: G06Q 20/405 Establishing or using transaction specific rules
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

Apparatus and methods for auditing a transaction record are provided. The transaction record may correspond to a credit card transaction. The auditing may include identifying a surcharge violation. The surcharge violation may be an unlawful surcharge. The auditing may identify patterns of double surcharging. Transaction-level auditing may include ensuring that a surcharge is returned upon a product return. A mobile wallet application may allow consumers to access and/or report merchant surcharge compliance activity. Functionality may include surcharge receipt scanning for use in crosschecking authenticity of a consumer report. Additional crosscheck functionality provided by geographic location support. Embodiments may include a registry for merchants that certify their surcharge calculations.

Claims

1. An article of manufacture comprising a non-transitory computer usable medium having computer readable program code embodied therein, the code when executed by a processor causes a computer to audit a transaction record, the computer readable program code in said article of manufacture comprising:

computer readable program code for causing the computer to receive the transaction record;

computer readable program code for causing the computer to determine a surcharge attribute in the transaction record;

computer readable program code for causing the computer to compare the surcharge attribute to a surcharge reference value;

computer readable program code for causing the computer to detect a surcharge violation when the surcharge attribute does not correspond to the surcharge reference value; and

wherein, when the transaction record is received from a merchant, the article further comprises computer readable program code for causing the computer to suspend receiving transaction records from the merchant in response to detection of the surcharge violation.

2. The article of claim 1 further comprising computer readable program code for causing the computer to:

identify in the transaction record;

a payment instrument identifier;

a merchant identifier;

a purchase amount; and

a surcharge amount;

determine a first surcharge-cap associated with the payment instrument identifier;

determine a second surcharge-cap associated with the merchant identifier;

determine a maximum surcharge that is equal to the lesser of the first surcharge-cap and the second surcharge-cap;

determine a maximum surcharge amount based on the maximum surcharge and the purchase amount; and

detect the surcharge violation when the surcharge amount is greater than the maximum surcharge amount.

3. The article of claim 1 further comprising computer readable program code for causing the computer to determine whether a plurality of stored transaction records include the surcharge violation.

4. The article of claim 3 further comprising computer readable program code for causing the computer to:

determine a correlation between two more stored transaction records, each of the stored transaction records including the surcharge violation; and

determine a surcharge violation pattern based on the correlation.

5. The article of claim 1 further comprising computer readable program code for causing the computer to update a surcharge registry based on the detecting of the surcharge violation.

6. The article of claim 5 further comprising computer readable program code for causing the computer to determine a surcharge violation pattern based on a plurality of surcharge violations included in a surcharge registry.

7. The article of claim 1 further comprising computer readable program code for causing the computer to determine a refund amount associated with the transaction record in response to detection of the surcharge violation.

8. The article of claim 1 wherein the surcharge violation corresponds to a surcharge amount that is in breach of an agreement with one or more transaction participants.

9. The article of claim 1 wherein the surcharge violation corresponds to a double surcharge.

10. The article of claim 1 further comprising computer readable program code for causing the computer to transmit a surcharge violation notice to a point-of-sale terminal in response to detecting the surcharge violation.

11. The article of claim 1 further comprising computer readable program code for causing the computer to waive a surcharge in response to detecting the surcharge violation.

12. The article of claim 1 further comprising computer readable program code for causing the computer to transmit a transaction denial notice in response to detecting the surcharge violation.

13. The article of claim 1, the article further comprising computer readable program code for causing the computer to resume receiving transaction records from the merchant after a pre-determined period of time.

14. The article of claim 1, further comprising computer readable program code for causing the computer to resume receiving transaction records from the merchant after a certification process.

15. The article of claim 1 further comprising computer readable program code for causing the computer to associate the transaction record with the surcharge violation when:

the surcharge attribute corresponds to a geographic location; and

the geographic location is within a jurisdiction that forbids imposing a surcharge on a credit card transaction.

16. The article of claim 1 further comprising:

computer readable program code for causing the computer to identify a first plurality of transaction records associated with a first surcharge violation; and

computer readable program code for causing the computer to identify a second plurality of transaction records associated with a second surcharge violation;

wherein, the second plurality of transaction records is a subset of the first plurality of transaction records.

17. The article of claim 16 further comprising computer readable program code for causing the computer to:

generate a plurality of surcharge records based on the first plurality of transaction records, each surcharge record comprising a first surcharge attribute and a second surcharge attribute;

identify the first surcharge violation when the first surcharge attribute does not correspond to a first surcharge reference value; and

identify the second surcharge violation when the second surcharge attribute does not correspond to a second surcharge reference value.

18. The article of claim 17 wherein the first surcharge violation is:

a surcharge that is in breach of an agreement with a transaction participant;

a double surcharge;

or

a surcharge based on an unauthorized surcharge fraction.

19. The article of claim 1 further comprising computer readable program code for causing the computer to:

identify in the transaction record a first surcharge attribute corresponding to a time-of-sale;

identify in the transaction record a second surcharge attribute corresponding to a purchase amount;

identify in the transaction record a third surcharge attribute corresponding to an imposed surcharge amount;

determine an allowed surcharge amount based on;

a surcharge reference value in effect at the time-of-sale; and

the purchase amount; and

detect the surcharge violation when the imposed surcharge amount does not equal the allowed surcharge amount.

20. An article of manufacture comprising a non-transitory computer usable medium having computer readable program code embodied therein, the code when executed by a processor causes a computer to audit a transaction record, the computer readable program code in said article of manufacture comprising:

computer readable program code for causing the computer to receive a first transaction record;

computer readable program code for causing the computer to determine a first surcharge attribute in the first transaction record;

computer readable program code for causing the computer to compare the first surcharge attribute to a surcharge reference value;

computer readable program code for causing the computer to detect a first surcharge violation when the first surcharge attribute does not correspond to the surcharge reference value;

computer readable program code for causing the computer to receive a chargeback record, the chargeback record comprising a chargeback amount;

computer readable program code for causing the computer to identify a second surcharge attribute associated with the chargeback record;

computer readable program code for causing the computer to calculate a surcharge refund amount based on the second surcharge attribute associated with the chargeback record;

computer readable program code for causing the computer to determine whether the chargeback amount includes the surcharge refund amount; and

computer readable program code for causing the computer to;

identify a second transaction record associated with the chargeback record;

identify a geographic value in the second transaction record;

determine if the geographic value corresponds to a jurisdiction that forbids imposing a surcharge on a credit card transaction; and

associate the second transaction record with a surcharge violation when;

the geographic value corresponds to the jurisdiction; and

the second transaction record includes a second surcharge attribute corresponding to a surcharge amount.

21. The article of claim 20 further comprising computer readable program code for causing the computer to:

identify in the second transaction record;

a purchase amount; and

a surcharge amount; and

associate the chargeback record with a surcharge violation when the chargeback amount does not correspond to a sum of (a) the purchase amount and (b) the surcharge amount.

22. The article of claim 20 wherein, in the method, the first transaction record is the second transaction record.