System, method, and apparatus for detecting abnormal behavior of a wagering game machine
First Claim
1. A method for detecting abnormal behavior within a gaming network, the network including a set of homogeneous wagering game machines, the network including a behavior monitoring device remote from the set of homogeneous wagering game machines, the method comprising:
- receiving, at the behavior monitoring device, a value of an operating characteristic from one or more machines in the set of homogeneous wagering game machines;
determining, by the behavior monitoring device, whether the value of the operating characteristic is within a normal operating range,statistically verifying, by the behavior monitoring device, the value of the operating characteristic with a confidence factor selected from a plurality of confidence factors;
initially determining, by the behavior monitoring device, that the value of the operating characteristic is outside the normal operating range and selecting(a) a first fault notification operation from a set of different fault notification operations if the confidence factor is a first confidence factor, or(b) a second fault notification operation from the set of different fault notification operations if the confidence factor is a second confidence factor;
performing, by the behavior monitoring device, the selected first fault notification operation or second fault notification operation and, subsequently, determining that the value of the operating characteristic is within the normal operating range bymonitoring values of a predetermined data set that determine the normal operating range,learning that the value of the operating characteristic should be included in the values of the predetermined data set, andupdating the values of the predetermined data set to include the value of the operating characteristic.
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Accused Products
Abstract
Methods and apparatus for detecting abnormal behavior of a wagering game machine are described herein. In one embodiment, the method includes receiving an operating characteristic value, wherein the operating characteristic value indicates a value of an operating characteristic of a wagering game machine and based on a set of previous operating characteristic values of the operating characteristic, determining whether the operating characteristic value is within a normal operating range. In the embodiment the method also includes performing a fault operation if the operating characteristic value is not within the normal operating range.
20 Citations
14 Claims
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1. A method for detecting abnormal behavior within a gaming network, the network including a set of homogeneous wagering game machines, the network including a behavior monitoring device remote from the set of homogeneous wagering game machines, the method comprising:
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receiving, at the behavior monitoring device, a value of an operating characteristic from one or more machines in the set of homogeneous wagering game machines; determining, by the behavior monitoring device, whether the value of the operating characteristic is within a normal operating range, statistically verifying, by the behavior monitoring device, the value of the operating characteristic with a confidence factor selected from a plurality of confidence factors; initially determining, by the behavior monitoring device, that the value of the operating characteristic is outside the normal operating range and selecting (a) a first fault notification operation from a set of different fault notification operations if the confidence factor is a first confidence factor, or (b) a second fault notification operation from the set of different fault notification operations if the confidence factor is a second confidence factor; performing, by the behavior monitoring device, the selected first fault notification operation or second fault notification operation and, subsequently, determining that the value of the operating characteristic is within the normal operating range by monitoring values of a predetermined data set that determine the normal operating range, learning that the value of the operating characteristic should be included in the values of the predetermined data set, and updating the values of the predetermined data set to include the value of the operating characteristic. - View Dependent Claims (2, 3, 4)
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5. A system comprising:
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a set of homogeneous wagering game machines to transmit a value of an operating characteristic; a data store to store the value of the operating characteristic and a predetermined data set representative of a normal operating range; and a diagnostic controller remote from the set of homogenous wagering gaming machines and configured to receive the value of the operating characteristic determine whether the value of the operating characteristic is within the normal operating range, statistically verify the value of the operating characteristic with a confidence factor selected from a plurality of confidence factors, initially determine that the value of the operating characteristic is outside the normal operating range and select (a) a first fault notification operation from a set of different fault notification operations if the confidence factor is a first confidence factor, or (b) a second fault notification operation from the set of different fault notification operations if the confidence factor is a second confidence factor, perform the selected first fault notification operation or second fault notification operation and, subsequently, determine that the value of the operating characteristic is within the normal operating range by monitoring values of a predetermined data set that determine the normal operating range, learning that the value of the operating characteristic should be included in the values of the predetermined data set, and updating the values of the predetermined data set to include the value of the operating characteristic. - View Dependent Claims (6, 7, 8, 9, 10)
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11. A non-transitory machine-readable storage medium including instructions for detecting abnormal behavior within a gaming network including a set of homogeneous wagering game machines, the instructions when executed by a machine, perform operations comprising:
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receiving, at a behavior monitoring device, a value of an operating characteristic from one or more machines in the set of homogeneous wagering game machines; determining, by the behavior monitoring device, whether the value of the operating characteristic is within a normal operating range, statistically verifying, by the behavior monitoring device, the value of the operating characteristic with a confidence factor selected from a plurality of confidence factors; initially determining, by the behavior monitoring device, that the value of the operating characteristic is outside the normal operating range and selecting (a) a first fault notification operation from a set of different fault notification operations if the confidence factor is a first confidence factor, or (b) a second fault notification operation from the set of different fault notification operations if the confidence factor is a second confidence factor; performing, by the behavior monitoring device, the selected first fault notification operation or second fault notification operation and, subsequently, determining that the value of the operating characteristic is within the normal operating range by monitoring values of a predetermined data set that determine the normal operating range, learning that the value of the operating characteristic should be included in the values of the predetermined data set, and updating the values of the predetermined data set to include the value of the operating characteristic. - View Dependent Claims (12, 13, 14)
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Specification