Method and apparatus for providing end-to-end call completion status
First Claim
1. A method for providing an end-to-end call completion status for a call in a packet network, comprising:
- collecting, by a processor, call detail record data from a plurality of network components in the packet network;
consolidating, by the processor, the call detail record data associated with the call to obtain the end-to-end call completion status for the call, and to extract a handling code from the call detail record data, wherein the handling code is a code that indicates a call completion status, wherein the call completion status is determined from a plurality of possible statuses comprising of;
the call has been completed successfully, the call has been blocked and the call has been cut off; and
using, by the processor, the end-to-end call completion status to evaluate an overall call completion performance of the packet network.
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Abstract
The present invention enables a method for following the state of a call and generating defects as function of call completion success as opposed to discrete events that happen at individual network elements during the call. In one embodiment, the invention uses Call Detail Records (CDR) to analyze the end-to-end completion status to measure per call basis defects instead of using defect codes generated by network elements on a per equipment basis. CDR is data associated with a telephone call, including the calling and the called numbers, the date and timestamp, the duration, the call setup delay, and the final handling code of the telephone call.
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Citations
20 Claims
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1. A method for providing an end-to-end call completion status for a call in a packet network, comprising:
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collecting, by a processor, call detail record data from a plurality of network components in the packet network; consolidating, by the processor, the call detail record data associated with the call to obtain the end-to-end call completion status for the call, and to extract a handling code from the call detail record data, wherein the handling code is a code that indicates a call completion status, wherein the call completion status is determined from a plurality of possible statuses comprising of;
the call has been completed successfully, the call has been blocked and the call has been cut off; andusing, by the processor, the end-to-end call completion status to evaluate an overall call completion performance of the packet network. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A tangible computer-readable medium storing a plurality of instructions which, when executed by a processor, cause the processor to perform operations for providing an end-to-end call completion status for a call in a packet network, the operations comprising:
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collecting call detail record data from a plurality of network components in the packet network; consolidating the call detail record data associated with the call to obtain the end-to-end call completion status for the call, and to extract a handling code from the call detail record data, wherein the handling code is a code that indicates a call completion status, wherein the call completion status is determined from a plurality of possible statuses comprising of;
the call has been completed successfully, the call has been blocked and the call has been cut off; andusing the end-to-end call completion status to evaluate an overall call completion performance of the packet network. - View Dependent Claims (10, 11, 12, 13, 14)
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15. An apparatus for providing an end-to-end call completion status for a call in a packet network, comprising:
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a processor; and a computer-readable medium storing a plurality of instructions which, when executed by the processor, cause the processor to perform operations, the operations comprising; collecting call detail record data from a plurality of network components in the packet network; consolidating the call detail record data associated with the call to obtain the end-to-end call completion status for the call, and to extract a handling code from the call detail record data, wherein the handling code is a code that indicates a call completion status, wherein the call completion status is determined from a plurality of possible statuses comprising of;
the call has been completed successfully, the call has been blocked and the call has been cut off; andusing the end-to-end call completion status to evaluate an overall call completion performance of the packet network. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification