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Method for enhancing the playback of information in interactive voice response systems

  • US 8,983,841 B2
  • Filed: 07/15/2008
  • Issued: 03/17/2015
  • Est. Priority Date: 07/15/2008
  • Status: Active Grant
First Claim
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1. A network communication node, comprising:

  • a memory that stores instructions; and

    a processor that executes the instructions,wherein, when executed, the instructions cause the processor to generate an audible representation of data to be provided to a requester, determine a categorization of the data to be provided to the requester, and, based on the instructions, automatically vary a pause between segments of the audible representation of the data in accordance with the categorization of the data to be provided to the requester and after the audible representation of the data is generated.

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