Methods and interfaces for displaying performance data related to a current remote access session

• US 8,984,407 B2
• Filed: 12/12/2011
• Issued: 03/17/2015
• Est. Priority Date: 09/15/2006
• Status: Active Grant

• Current Assignee: GOTO Group Incorporated (LogMeIn, Inc.)
• Original Assignee: Citrix Systems, Inc. (Cloud Software Group)
• Inventors: Sullivan, Darin, Muklashy, Shadi
• Primary Examiner(s): TILLERY, RASHAWN N
• Application Number:
  US13/323,333
• Publication Number:
  US 20120084659A1
• Time in Patent Office: 1,191 Days
• Field of Search: 715/744, 715/745, 715/736, 715/734
• US Class Current: 715/736
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 43/0852 Delays
• CPC Class Codes: H04L 43/16 Threshold monitoring
• CPC Class Codes: H04L 67/025 for remote control or remote monitoring of applications
• CPC Class Codes: H04L 67/75 Indicating network or usage conditions on the user display

Abstract

A graphical user interface displays performance data related to a communication session between a first computing device and a second computing device. The graphical user interface comprises a first graphical element and a second graphical element. The first graphical element has a number of sections that represent respective physical portions of a connection between the first computing device and the second computing device. Each of the sections displays the performance data of a current session for that respective physical section. The second graphical element displays corresponding performance data for a predetermined number of previous sessions between the first computing device and the second computing device.

Claims

1. A system comprising:

one or more processors; and

a memory comprising instructions which, when executed by the one or more processors, cause the one or more processors to;

present, at one or more display devices, a graphical user interface that displays performance data related to a communication session between a first computing device and a second computing device, the graphical user interface comprising;

a first graphical element having a plurality of sections that each separately represent a respective physical portion of a connection between the first computing device and the second computing device and that together represent an entire physical connection between the first computing device and the second computing device, each of the sections displaying the performance data for a current session for that respective physical portion, and each of the sections having a variable length that changes relative to a change in the performance data caused by the respective physical portion of the section; and

a second graphical element displaying performance data for a predetermined number of previous sessions between the first computing device and the second computing device, the second graphical element being configured to dynamically display a past performance of a given physical portion of the connection between the first computing device and the second computing device when a pointer is placed over the section in the first graphical element representing the given physical portion.

2. The graphical user interface of claim 1, wherein each of the plurality of sections of the first graphical element has a color.

3. The graphical user interface of claim 2, wherein the second graphical element dynamically displays the past performance of a respective physical portion of the connection in the same color as the same respective physical portion of the first graphical element when a pointer is placed of the same respective physical portion of the first graphical element.

4. The graphical user interface of claim 1, wherein the second graphical element dynamically displays the past performance of a respective physical portion of the connection when a pointer is placed over the same respective physical portion of the first graphical element.

5. The graphical user interface of claim 1 further comprising a dynamic label associated with the second graphical element.

6. The graphical user interface of claim 1 further comprising a graphical element indicating that performance of one of the physical sections is below a predetermined threshold.

7. The graphical user interface of claim 6 further comprising a recommendation graphical element that displays a recommendation to improve the performance of the physical section that is below the predetermined threshold.

8. The graphical user interface of claim 1 further comprising a menu configured to allow selection of one of the previous session for display as the first graphical element.

9. The graphical user interface of claim 8 wherein the selected previous session is highlighted in the second graphical element.

10. The graphical user interface of claim 1 further comprising a third graphical element displaying a rating of the performance of the current communication session relative to a predetermined number of communication sessions.

11. A system comprising:

one or more processors; and

a memory comprising instructions which, when executed by the one or more processors, cause the one or more processors to;

present, at one or more display devices, a graphical user interface that displays performance data related to a communication session between a first computing device and a second computing device, the graphical user interface comprising;

a first graphical clement having a plurality of sections that each separately represent a respective physical portion of a connection between the first computing device and the second computing device and that together represent an entire physical connection between the first computing device and the second computing device, each of the sections displaying the performance data for a current session for that respective physical portion, and each of the sections having a variable length that changes relative to a change in the performance data caused by the respective physical section; and

a second graphical element displaying a rating of a performance of the current communication session relative to a predetermined number of communication sessions, the second graphical element being configured to dynamically display a past performance rating of a given physical portion of the connection between the first computing device and the second computing device when a pointer is placed over the section in the first graphical element representing the given physical portion.

12. The graphical user interface of claim 11 further comprising a graphical element indicating that performance of one of the physical sections is below a predetermined threshold.

13. The graphical user interface of claim 12 further comprising a recommendation graphical element that displays a recommendation to improve the performance of the physical section that is below the predetermined threshold.

14. The graphical user interface of claim 11, wherein each of the plurality of sections of the first graphical element has a color.

15. The graphical user interface of claim 14, wherein the second graphical element dynamically displays the past performance rating of a respective physical portion of the connection in the same color as the same respective physical portion of the first graphical element when a pointer is placed of the same respective physical portion of the first graphical element.

16. The graphical user interface of claim 11, wherein the second graphical element dynamically displays the past performance rating of a respective physical portion of the connection when a pointer is placed over the same respective physical portion of the first graphical element.

17. The graphical user interface of claim 11 further comprising a dynamic label associated with the second graphical element.

18. The graphical user interface of claim 11 further comprising a menu configured to allow selection of one of the previous session for display as the first graphical element.

19. A method of displaying performance data related to a current remote access session between a viewer computing device and a host computing device, the method comprising:

(a) generating a first graphical element having a plurality of sections that each separately represent a respective physical portion of the current remote access session and that together represent an entire physical connection between the viewer computing device and the host computing device, each of the sections displaying the performance data for a current session for that respective physical portion, and each of the sections having a variable length that changes relative to a change in the performance data caused by the respective physical portion of the section; and

(b) retrieving for display a second graphical element displaying performance data for a predetermined number of previous remote access sessions between the viewer computing device and the host computing device, the second graphical element being configured to dynamically display a past performance of a given physical portion of the connection between the viewer computing device and the host computing device when a pointer is placed over the section in the first graphical element representing the given physical portion.

20. The method of claim 19 further comprising the step of displaying, by a third graphical element, a rating of the performance data of the current communication session relative to a predetermined number of communication sessions.