System and method for identifying process bottlenecks

• US 8,989,886 B2
• Filed: 06/28/2011
• Issued: 03/24/2015
• Est. Priority Date: 10/09/2007
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Kneisel, Boris Oliver, Suchet, Miriam
• Primary Examiner(s): BARNES-BULLOCK, CRYSTAL JOY
• Application Number:
  US13/170,724
• Publication Number:
  US 20110261068A1
• Time in Patent Office: 1,365 Days
• Field of Search: 700/95, 700/108, 700/114, 700/99, 705/7.11, 705/7.15, 705/7.24, 705/63, 705/401, 705/404, 705/412, 707/802, 707/803, 707/805, 709223-226, 709/229, 715/733, 715/738, 715/762, 715/763, 715/764, 715/771, 715/772, 715/961, 715/963, 715965-968, 718/102, 718/104, 340/870.01, 340/870.02, 345/418, 345/440, 345/440.2
• US Class Current: 700/99
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/063116 Schedule adjustment for a person or group
• CPC Class Codes: G06Q 10/06313 Resource planning in a project environment
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: Y10S 715/963 Calendar or scheduling

Abstract

In some embodiments, a method includes defining a sequence of process resources. Each of the process resources is for performing at least one respective task on a work item. The method further includes calculating a resource utilization metric for each of the process resources. The method also includes displaying a representation of at least a portion of the sequence of process resources. The representation includes image elements that each have a dimension that is inversely proportional to the resource utilization metric for the process resource represented by the image element in question.

Claims

1. A method comprising:

calculating a resource utilization metric for a process resource with respect to each one of a plurality of time periods, the resource utilization metric with respect to said each one of said plurality of time periods indicative of an extent to which said process resource is expected to be utilized during said each one of said plurality of time periods;

displaying a respective fill zone that corresponds with each of said plurality of time periods; and

displaying a respective fill indication in each of at least one of said fill zones, said fill indication sized in proportion to the resource utilization metric with respect to the time period to which said each fill zone corresponds,

wherein said time periods are calendar days, and

wherein said fill zones are arrayed in a two-dimensional array in correspondence with a layout of a calendar for a calendar month.

2. The method of claim 1, wherein said respective fill indication at least partially fills said each fill zone from a lower edge of said each fill zone.

3. The method of claim 2, wherein said respective fill indication partially fills said each fill zone.

4. The method of claim 1, wherein said displaying a respective fill indication includes displaying a plurality of fill indications, each in a respective one of said fill zones, said fill indications including a first fill indication in a first color and a second fill indication in a second color different from said first color.

5. The method of claim 4, wherein said fill indications include a third fill indication in a third color different from said first and second colors.

6. The method of claim 5, wherein each of said colors represents a different respective level of said resource utilization metric.

7. The method of claim 5, wherein said fill indications include a fourth fill indication in a fourth color different from said first, second and third colors.

8. The method of claim 5, wherein said fill indications include a fourth fill indication, said fourth fill indication in said second color.

9. An apparatus comprising:

a processor;

a display device coupled to the processor; and

a memory coupled to the processor and storing program instructions, the processor operative with the program instructions to;

calculate a resource utilization metric for a process resource with respect to each one of a plurality of time periods, the resource utilization metric with respect to said each one of said plurality of time periods indicative of an extent to which said process resource is expected to be utilized during said each one of said plurality of time periods;

display on the display device a respective fill zone that corresponds with each of said plurality of time periods; and

display on the display device a respective fill indication in each of at least one of said fill zones, said fill indication sized in proportion to the resource utilization metric with respect to the time period to which said each fill zone corresponds,

wherein said time periods are calendar days, and

wherein said fill zones are arrayed in a two-dimensional array in correspondence with a layout of a calendar for a calendar month.

10. The apparatus of claim 9, wherein said respective fill indication at least partially fills said each fill zone from a lower edge of said each fill zone.

11. The apparatus of claim 10, wherein said respective fill indication partially fills said each fill zone.

12. The apparatus of claim 9, wherein said display of a respective fill indication includes display of a plurality of fill indications, each in a respective one of said fill zones, said fill indications including a first fill indication in a first color and a second fill indication in a second color different from said first color.

13. The apparatus of claim 12, wherein said fill indications include a third fill indication in a third color different from said first and second colors.

14. The apparatus of claim 13, wherein each of said colors represents a different respective level of said resource utilization metric.

15. An article of manufacture comprising:

a computer usable medium having computer readable program code means embodied therein for displaying a representation of utilization of a resource, the computer readable program code means in said article of manufacture comprising;

computer readable program code means for calculating a resource utilization metric for a process resource with respect to each one of a plurality of time periods, the resource utilization metric with respect to said each one of said plurality of time periods indicative of an extent to which said process resource is expected to be utilized during said each one of said plurality of time periods;

computer readable program code means for displaying a respective fill zone that corresponds with each of said plurality of time periods; and

computer readable program code means for displaying a respective fill indication in each of at least one of said fill zones, said fill indication sized in proportion to the resource utilization metric with respect to the time period to which said each fill zone corresponds,

wherein said time periods are calendar days, and

wherein said fill zones are arrayed in a two-dimensional array in correspondence with a layout of a calendar for a calendar month.

16. The article of manufacture of claim 15, wherein said respective fill indication at least partially fills said each fill zone from a lower edge of said each fill zone.

17. The article of manufacture of claim 16, wherein said respective fill indication partially fills said each fill zone.

18. The article of manufacture of claim 15, wherein said display of a respective fill indication includes display of a plurality of fill indications, each in a respective one of said fill zones, said fill indications including a first fill indication in a first color and a second fill indication in a second color different from said first color.

19. The article of manufacture of claim 18, wherein said fill indications include a third fill indication in a third color different from said first and second colors.

20. The article of manufacture of claim 19, wherein each of said colors represents a different respective level of said resource utilization metric.