Systems and methods for communication notification and handling
First Claim
1. A method for updating a display on a mobile telephony device that receives telephony service from a first telephony system to indicate that unread information at a second telephony system is available, comprising:
- receiving a push notification, where the second telephony system causes the push notification to be delivered to the mobile telephony device via the first telephony system, and where the push notification includes information indicative of at least one of a number of unseen missed calls, a number of unread messages or a number of new contacts available for the user of the mobile telephony device at the second telephony system; and
updating a display item on the mobile telephony device to reflect the information included in the push notification.
9 Assignments
0 Petitions
Accused Products
Abstract
An Internet protocol (IP) telephony system provides telephony services to a mobile telephony device via data packet communications that traverse a data network. If the IP telephony system has received calls that were missed by the user of the mobile telephony device, or if the IP telephony system has received communications that have not yet been reviewed by the user of the mobile telephony device, information about those missed calls and unreviewed messages is delivered to the mobile telephony device so that the user can be alerted to their existence. The information may be delivered to the mobile telephony device in a push notification.
23 Citations
23 Claims
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1. A method for updating a display on a mobile telephony device that receives telephony service from a first telephony system to indicate that unread information at a second telephony system is available, comprising:
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receiving a push notification, where the second telephony system causes the push notification to be delivered to the mobile telephony device via the first telephony system, and where the push notification includes information indicative of at least one of a number of unseen missed calls, a number of unread messages or a number of new contacts available for the user of the mobile telephony device at the second telephony system; and updating a display item on the mobile telephony device to reflect the information included in the push notification. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 20, 21, 23)
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10. A method of sending information regarding missed calls to a mobile telephony device that receives telephony service from a first telephony system, wherein the missed calls were received by a second telephony system, comprising:
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reviewing call data records (CDRs) maintained by the second telephony system to identify missed calls that were directed to a user'"'"'s mobile telephony device but which were not connected to the user'"'"'s mobile telephony device; and causing a push notification service to send a push notification to the user'"'"'s mobile telephony device via the first telephony system, where the push notification includes information about a total number of unseen missed calls that were directed to but not connected to the user'"'"'s mobile telephony device. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19, 22)
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Specification