Method and system for conducting a chat

• US 8,997,005 B1
• Filed: 09/01/2011
• Issued: 03/31/2015
• Est. Priority Date: 10/23/2002
• Status: Expired due to Term

• Current Assignee: Amazon Technologies, Inc. (Amazon.com, Inc.)
• Original Assignee: Amazon Technologies, Inc. (Amazon.com, Inc.)
• Inventors: Siegel, Hilliard B., Agrawal, Ashish, Cooper, Ezra, Frederick, Robert
• Primary Examiner(s): Vu, Kieu
• Assistant Examiner(s): Chung, Andrew
• Application Number:
  US13/224,260
• Time in Patent Office: 1,307 Days
• Field of Search: 715751-759
• US Class Current: 715/751
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0277 Online advertisement
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 65/60 Network streaming of media packets

Abstract

A method and system for conducting a chat session with multiple chat members. The chat system receives chat comments from the chat members. The chat system attempts to identify a topic or subject of the chat comment. The chat system may then retrieve product or product category advertisements relevant to the identified topic. The chat system then effects the display of the chat comment along with the retrieved advertisements to each chat member. The chat system thus dynamically recognizes the topic of chat comments and displays relevant additional information along with the chat comments.

Claims

1. A computer-implement method for dynamically associating chat sessions with nodes of a browse hierarchy, comprising:

under control of one or more computer systems configured with executable instructions,

receiving information relating to a topic of a chat session associated with a first node of the browse hierarchy, the browse hierarchy including a set of items offered by an electronic marketplace, the first node being on a path between a root node of the browse hierarchy and a leaf node of the browse hierarchy, the association of the chat session with the first node of the browse hierarchy comprising providing a link to join the chat session;

determining, based on the information relating to the topic of the chat session, whether the chat session should be associated with a second node on the path between the root node and the leaf node; and

when it is determined that the chat session should be associated with the second node,

disassociating the chat session associated with the first node based at least in part on the information relating to the topic of the chat session, the disassociation of the chat session comprising removing the link to join the chat session;

associating the chat session with the second node, the second node being a parent node of the first node or a child node of the first node; and

announcing the association of the chat session with the second node.

2. The computer-implement method of claim 1 wherein, when a number of chat members participating in the chat session associated with the first node is too few, the second node is the parent node of the first node.

3. The computer-implement method of claim 1 wherein, when a number of chat members participating in the chat session associated with the first node is too many, the second node is the child node of the first node.

4. The computer-implement method of claim 1 wherein the received information relating to the topic of the chat session includes a current topic of the chat session of the first node.

5. The computer-implement method of claim 4 further comprising:

selecting the parent node as the second node when the current topic is more closely related to the parent node.

6. The computer-implement method of claim 4 further comprising:

selecting the child node as the second node when the current topic is more closely related to the child node.

7. The computer-implement method of claim 1 wherein announcing the association of the chat session with the second node comprises:

providing the link to join the chat session associated with the second node.

8. A system for dynamically associating chat sessions with nodes of a browse hierarchy, comprising:

a processor;

a memory device including instructions that, when executed by the processor, cause the processor to;

receive information relating to a topic of a chat session associated with a first node of the browse hierarchy, the browse hierarchy including a set of items offered by an electronic marketplace, the first node being on a path between a root node of the browse hierarchy and a leaf node of the browse hierarchy, the association of the chat session with the first node of the browse hierarchy comprising providing a link to join the chat session;

determine, based on the information relating to the topic of the chat session, whether the chat session should be associated with a second node on the path between the root node and the leaf node; and

when it is determined that the chat session should be associated with the second node,

disassociate the chat session associated with the first node based at least in part on the information relating to the topic of the chat session, the disassociation of the chat session comprising removing the link to join the chat session;

associate the chat session with the second node, the second node being a parent node of the first node or a child node of the first node; and

announce the association of the chat session with the second node.

9. The system of claim 8 wherein, when a number of chat members participating in the chat session associated with the first node is too few, the second node is the parent node of the first node.

10. The system of claim 8 wherein, when a number of chat members participating in the chat session associated with the first node is too many, the second node is the child node of the first node.

11. The system of claim 8 wherein the received information relating to the topic of the chat session includes a current topic of the chat session of the first node.

12. The system of claim 11 wherein the memory device further includes instructions that, when executed by the processor, cause the processor to:

select the parent node as the second node when the current topic is more closely related to the parent node.

13. The system of claim 11 wherein the memory device further includes instructions that, when executed by the processor, cause the processor to:

selecting the child node as the second node when the current topic is more closely related to the child node.

14. The system of claim 8 wherein the memory device further includes instructions that, when executed by the processor, cause the processor to:

provide the link to join the chat session associated with the second node.

15. A computer program product, tangibly embodied in a non-transitory computer-readable storage medium, the computer program product comprising program code that, when read by a computer, operates to cause the computer to:

in response to receiving information relating to a topic of a chat session associated with a first node of a browse hierarchy, the browse hierarchy including a set of items offered by an electronic marketplace, the first node being on a path between a root node of the browse hierarchy and a leaf node of the browse hierarchy, the association of the chat session with the first node of the browse hierarchy comprising providing a link to join the chat session;

determining, based at least in part on the information relating to the topic of the chat session, whether the chat session should be associated with a second node on the path between the root node and the leaf node; and

disassociating the chat session associated with the first node based at least in part on the information relating to the topic of the chat session, the disassociation of the chat session comprising removing the link to join the chat session, associate the chat session with the second node, the second node being a parent of the first node or a child of the first node, and announce the association of the chat session with the second node when it is determined that the chat session should be associated with the second node.

16. The computer program product of claim 15 wherein, when a number of chat members participating in the chat session associated with the first node is too few, the second node is the parent node of the first node.

17. The computer program product of claim 15 wherein, when a number of chat members participating in the chat session associated with the first node is too many, the second node is the child node of the first node.

18. The computer program product of claim 15 wherein the received information relating to the topic of the chat session includes a current topic of the chat session of the first node.

19. The computer program product of claim 18 wherein the program code, when read by a computer, further causes the computer to:

select the parent node as the second node when the current topic is more closely related to the parent node.

20. The computer program product of claim 18 wherein the program code, when read by a computer, further causes the computer to:

select the child node as the second node when the current topic is more closely related to the child node.