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Method and system for conducting a chat

  • US 8,997,005 B1
  • Filed: 09/01/2011
  • Issued: 03/31/2015
  • Est. Priority Date: 10/23/2002
  • Status: Expired due to Term
First Claim
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1. A computer-implement method for dynamically associating chat sessions with nodes of a browse hierarchy, comprising:

  • under control of one or more computer systems configured with executable instructions,receiving information relating to a topic of a chat session associated with a first node of the browse hierarchy, the browse hierarchy including a set of items offered by an electronic marketplace, the first node being on a path between a root node of the browse hierarchy and a leaf node of the browse hierarchy, the association of the chat session with the first node of the browse hierarchy comprising providing a link to join the chat session;

    determining, based on the information relating to the topic of the chat session, whether the chat session should be associated with a second node on the path between the root node and the leaf node; and

    when it is determined that the chat session should be associated with the second node,disassociating the chat session associated with the first node based at least in part on the information relating to the topic of the chat session, the disassociation of the chat session comprising removing the link to join the chat session;

    associating the chat session with the second node, the second node being a parent node of the first node or a child node of the first node; and

    announcing the association of the chat session with the second node.

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