Method of and system for discovering and reporting trustworthiness and credibility of calling party number information
DC CAFCFirst Claim
1. A method of determining a source origin confidence metric of a calling party number or billing number associated with an incoming call to a called party telephonic device from a calling party telephonic device, comprising:
- receiving by an electronic system associated with the called party telephonic device the calling party number or billing number, wherein the electronic system receives the calling party number or billing number from the called party telephonic device;
after receiving the calling party number or billing number and before the incoming call is answered, gathering by the electronic system associated with the called party telephonic device operational status information associated with the calling party number or billing number, anddetermining by the electronic system associated with the called party telephonic device the source origin confidence metric for the calling party number or billing number.
9 Assignments
Litigations
1 Petition
Accused Products
Abstract
A method of and system for discovering and reporting the trustworthiness and credibility of calling party number information, such as Automatic Number Identification (ANI) or Calling Number Identification (Caller ID) information, or for inbound telephone calls. The disclosed method entails the use of real time telephone network status and signaling, network data, locally stored data, and predictive analytics. Practice of the disclosed method is neither detectable by nor intrusive to the calling party, and the method can be implemented into existing enterprise, telecommunications, and information service infrastructures.
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Citations
22 Claims
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1. A method of determining a source origin confidence metric of a calling party number or billing number associated with an incoming call to a called party telephonic device from a calling party telephonic device, comprising:
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receiving by an electronic system associated with the called party telephonic device the calling party number or billing number, wherein the electronic system receives the calling party number or billing number from the called party telephonic device; after receiving the calling party number or billing number and before the incoming call is answered, gathering by the electronic system associated with the called party telephonic device operational status information associated with the calling party number or billing number, and determining by the electronic system associated with the called party telephonic device the source origin confidence metric for the calling party number or billing number. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method for authenticating a calling party, comprising:
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receiving an incoming call from a telephonic device at a call center telephonic device; receiving a calling party number or billing number associated with the received incoming call by the call center telephonic device; prior to answering the incoming call, requesting by the call center telephonic device a source origin confidence metric for the calling party number or billing number from an electronic system associated with the call center telephonic device, wherein the confidence metric is determined based on operational status information of the calling party number or billing number; receiving by the call center telephonic device the confidence metric for the calling party number or billing number; and answering the incoming call following receipt of the source origin confidence metric. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22)
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Specification