System and method to troubleshoot a defect in operation of a machine
First Claim
1. A diagnostic system for operation by a user to troubleshoot a defect in at least one medical system, the system comprising:
- a portable device having;
a tracking system configured to detect when within a threshold proximity of the at least one medical system and a controller having a device memory with program instructions for execution by a device processor to perform the steps of;
authenticating the user to operate the portable device and communicating a first signal including the unique identifier of the portable device in response to detecting when within threshold proximity of the at least one medical system;
an agent located at the at least one medical system configured to receive the first signal from the portable device, the agent including program instructions stored in the agent memory for execution by an agent processor in a manner capable of;
automatically verifying authorization of the portable device to access the one medical system based on application of the unique identifier to a license configured as program instructions stored in the agent memory;
automatically triggering transmission of a second signal from the agent at the one medical system in response to verifying authorization of the portable device, the second signal including program instructions to establish a secure communication channel with the portable device; and
communicating an operational data of the least one medical system to the portable device in response to detecting the secure communication with the portable device; and
a cloud server in communication via a network with the portable device;
a display at the portable device;
where the portable device further includes program instructions for execution by the processor in a manner capable of;
automatically communicating a third signal from the portable device via the network to the cloud server, the third signal including a request to identify at least one of a service diagnostic and a troubleshooting software programs associated with the operational data of the at least one medical system,detecting receipt of a fourth signal including the at one of a service diagnostic and a troubleshooting software program for storage at the portable device from the cloud server,automatically executing the at one of a service diagnostic and a troubleshooting software program by the controller of the portable device to identify the defect in operation of the at least one medical system, andcreating a graphic illustration indicative of the defect at the display of the portable device for visualization by the user,wherein the controller of the portable device further includes program instructions for execution by the device processor to perform the steps of;
limiting communication of the agent of the at least one medical system to solely one of the cloud server and the portable device in response to an instruction received via the portable device from the user.
1 Assignment
0 Petitions
Accused Products
Abstract
A system and method to troubleshoot a defect in at least one machine is provided. The system includes a portable device having a tracking system to detect when within a threshold proximity of a machine, and a controller to perform the steps of: authenticating the user to operate the portable device and communicating a first signal including the unique identifier of the portable device in response to detecting when within threshold proximity of the at least one machine. The system can further include an agent located at the machine to receive the first signal from the portable device, and in response to automatically verify authorization of the portable device to access the machine; and automatically trigger transmission of an operational data of the least one machine to the portable device over a secure channel.
21 Citations
16 Claims
-
1. A diagnostic system for operation by a user to troubleshoot a defect in at least one medical system, the system comprising:
-
a portable device having;
a tracking system configured to detect when within a threshold proximity of the at least one medical system and a controller having a device memory with program instructions for execution by a device processor to perform the steps of;
authenticating the user to operate the portable device and communicating a first signal including the unique identifier of the portable device in response to detecting when within threshold proximity of the at least one medical system;an agent located at the at least one medical system configured to receive the first signal from the portable device, the agent including program instructions stored in the agent memory for execution by an agent processor in a manner capable of; automatically verifying authorization of the portable device to access the one medical system based on application of the unique identifier to a license configured as program instructions stored in the agent memory; automatically triggering transmission of a second signal from the agent at the one medical system in response to verifying authorization of the portable device, the second signal including program instructions to establish a secure communication channel with the portable device; and communicating an operational data of the least one medical system to the portable device in response to detecting the secure communication with the portable device; and a cloud server in communication via a network with the portable device; a display at the portable device;
where the portable device further includes program instructions for execution by the processor in a manner capable of;automatically communicating a third signal from the portable device via the network to the cloud server, the third signal including a request to identify at least one of a service diagnostic and a troubleshooting software programs associated with the operational data of the at least one medical system, detecting receipt of a fourth signal including the at one of a service diagnostic and a troubleshooting software program for storage at the portable device from the cloud server, automatically executing the at one of a service diagnostic and a troubleshooting software program by the controller of the portable device to identify the defect in operation of the at least one medical system, and creating a graphic illustration indicative of the defect at the display of the portable device for visualization by the user, wherein the controller of the portable device further includes program instructions for execution by the device processor to perform the steps of;
limiting communication of the agent of the at least one medical system to solely one of the cloud server and the portable device in response to an instruction received via the portable device from the user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
-
-
9. A method to troubleshoot a defect in at least one medical system, the method comprising the steps of:
-
automatically detecting when a portable device is within a threshold proximity of the at least one medical system; authenticating a user to operate the portable device; communicating a first signal including a unique identifier of the portable device in response to detecting when within the threshold proximity of the at least one medical system; receiving the first signal from the portable device; automatically verifying an authorization of the portable device to access the at least one medical system based on application of the unique identifier to a license configured as program instructions stored in an agent at the at least one medical system; automatically triggering transmission of a second signal from the agent at the at least one medical system in response to verifying authorization of the portable device, the second signal including program instructions to establish a secure communication channel with the portable device; communicating an operational data of the least one medical system to the portable device in response to detecting the secure communication with the portable device; automatically communicating a third signal from the portable device via a network to a cloud server, the third signal including a request to identify a service diagnostic and a troubleshooting software associated with the operational data of the at least one medical system, detecting receipt of a fourth signal including the service diagnostic and a troubleshooting software for storage at the portable device from the cloud server; automatically executing the service diagnostic and a troubleshooting software by the controller of the portable device to identify the defect in operation of the at least one medical system; creating a graphic illustration indicative of the defect at the display of the portable device for visualization by the user; and limiting communication of the agent of the at least one medical system with solely one of the cloud server and the portable device automatically in response to an instruction received via the portable device from the user. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
-
Specification