Augmented reality display apparatus and related methods using database record data
First Claim
Patent Images
1. A computer implemented method for providing an augmented reality display of an image with database record data, the method comprising:
- receiving, at one or more processors, data of the image;
sending a request message requesting record data associated with the image data from one or more of a plurality of Customer Relationship Management (CRM) records stored in a database system, the database system being associated with a CRM service;
receiving the requested record data;
generating a graphical display of the image augmented with the record data based at least in part on one or both of a position or an orientation of the image, the graphical display comprising a selectable link providing one or more of;
access to a CRM record associated with the record data, or communication with a person associated with the image and associated with the record data; and
providing the graphical display of the record data in combination with the image on a display device.
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Abstract
Disclosed are examples of methods, apparatus, systems, and computer program products for providing an augmented reality display of an image with record data. In one example, image data is received at one or more processors. A request message is sent requesting record data associated with the image data from one or more of a plurality of records stored in a database system. In some implementations, when the requested record data is received, a graphical display of the record data in combination with the image can be provided on a display device.
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Citations
32 Claims
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1. A computer implemented method for providing an augmented reality display of an image with database record data, the method comprising:
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receiving, at one or more processors, data of the image; sending a request message requesting record data associated with the image data from one or more of a plurality of Customer Relationship Management (CRM) records stored in a database system, the database system being associated with a CRM service; receiving the requested record data; generating a graphical display of the image augmented with the record data based at least in part on one or both of a position or an orientation of the image, the graphical display comprising a selectable link providing one or more of;
access to a CRM record associated with the record data, or communication with a person associated with the image and associated with the record data; andproviding the graphical display of the record data in combination with the image on a display device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A computing system comprising:
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one or more servers; and system software stored on a non-transitory medium for the one or more servers, the system software operable to cause; retrieving record data associated with image data received from a user device from one or more of a plurality of Customer Relationship Management (CRM) records stored in a database system, the database system being associated with a CRM service; and generating information configured to be processed to produce a graphical display of an image corresponding to the image data and augmented with the record data based at least in part on one or both of a position or an orientation of the image, the graphical display comprising a selectable link providing one or more of;
access to a CRM record associated with the record data, or communication with a person associated with the image and associated with the record data; andproviding the generated information to the user device. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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27. A computing device comprising:
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a display device; an image capturing device operable to capture an image; and a controller configured to; receive data of the image; send a request message requesting record data associated with the image data from one or more of a plurality of Customer Relationship Management (CRM) records stored in a database system, the database system being associated with a CRM service; receive the requested record data; and generate a graphical display of the image augmented with the record data based at least in part on one or both of a position or an orientation of the image, the graphical display comprising a selectable link providing one or more of;
access to a CRM record associated with the record data, or communication with a person associated with the image and associated with the record data; andprovide the graphical display of the record data in combination with the image on a display device. - View Dependent Claims (28)
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29. A non-transitory tangible computer-readable storage medium storing instructions executable by one or more processors of a computing device to cause a method to be performed for providing an augmented reality display of an image with database record data, the method comprising:
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receiving, at one or more processors, data of the image; sending a request message requesting record data associated with the image data from one or more of a plurality of Customer Relationship Management (CRM) records stored in a database system, the database system being associated with a CRM service; receiving the requested record data; generating a graphical display of the image augmented with the record data based at least in part on one or both of a position or an orientation of the image, the graphical display comprising a selectable link providing one or more of;
access to a CRM record associated with the record data, or communication with a person associated with the image and associated with the record data; andproviding the graphical display of the record data in combination with the image on a display device. - View Dependent Claims (30, 31, 32)
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Specification