System, method, and computer program for providing access to a plurality of services through a unified application

• US 9,009,239 B1
• Filed: 01/27/2011
• Issued: 04/14/2015
• Est. Priority Date: 01/27/2011
• Status: Active Grant

• Current Assignee: Amdocs Development Limited (Amdocs Ltd.), Amdocs Software Systems Limited (Amdocs Ltd.)
• Original Assignee: Amdocs Software Systems Limited (Amdocs Ltd.)
• Inventors: Braytenbaum, Amit, Agassy, Oren
• Primary Examiner(s): Edwards, Linglan
• Assistant Examiner(s): CAREY, FORREST L
• Application Number:
  US13/015,525
• Time in Patent Office: 1,538 Days
• Field of Search: 709/225, 709/206, 705/319, 707/707, 715/742, 715/745, 715/758, 713/169, 726/8, 726/5
• US Class Current: 709/206
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 63/08 for authentication of entities cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/567 Integrating service provisioning from a plurality of service providers
• CPC Class Codes: H04W 4/21 for social networking applications

Abstract

A system, method, and computer program product are provided for providing access to a plurality of services through a unified application. In use, a plurality of services is associated with a unified application of an entity. Additionally, the unified application is installed within a landing page of the entity. Further, access to the plurality of services is provided to a plurality of users through the unified application of the landing page.

Claims

1. A computer program embodied on a non-transitory computer readable medium, comprising:

computer code for associating a plurality of social media services provided by a plurality of social media platforms with a unified application of an entity, wherein the social media services include a social messaging service, an image sharing service, and a video sharing service;

computer code for installing the unified application within a web page of the entity, wherein the unified application is in communication with at least one social media platform that provides the social media services;

computer code for configuring rules for exposing to a user the plurality of social media services associated with the unified application;

computer code for controlling a registration of the user with the social media services associated with the unified application, utilizing the unified application;

computer code for controlling authentication between the user and the plurality of social media platforms when the user logs in to the unified application by relaying login information of the user from the unified application to the plurality of social media platforms;

computer code for authenticating each of the plurality of social media services utilizing a key provided by the unified application;

computer code for providing the user access to the plurality of social media services according to the configured rules through the unified application, including providing by the unified application a message, a shared image, and a shared video in accordance with the configured rules; and

computer code for tracking and recording actions performed by the user while accessing the plurality of social media services using the unified application, the actions including;

messages viewed by the user,

videos viewed by the user,

images viewed by the user, and

messages sent by the user;

computer code for recording usage data associated with the user'"'"'s use of the unified application, the usage data including;

a time at which the user logged in to the unified application,

a length of time the user accesses each of the plurality of social media services, and

a source that referred the user to a landing page within which the unified application is displayed;

computer code for creating and storing a profile for the user within the unified application, utilizing the recorded actions performed by the user while accessing the plurality of social media services and the recorded usage data; and

computer code for personalizing the landing page within which the unified application is displayed, and configuring access to the plurality of services, based on the stored profile.

2. The computer program of claim 1, wherein the plurality of social media services include one or more applications.

3. The computer program of claim 1, wherein the plurality of social media services include one or more third party applications, mobile applications, cloud applications, and entity based applications.

4. The computer program of claim 1, wherein one or more of the plurality of social media services are locally installed.

5. The computer program of claim 1, wherein the unified application controls a display of one or more of the plurality of social media services.

6. The computer program of claim 1, wherein the entity includes one or more of a particular brand, organization, company, and individual.

7. The computer program of claim 1, wherein the web page includes a portal associated with the entity.

8. The computer program of claim 1, wherein the unified application is displayed within a window located on the web page.

9. The computer in program of claim 8, wherein each of the plurality of social media services are displayed simultaneously within the window located on the web page.

10. The computer program of claim 1, wherein the plurality of social media services are displayed to the user via the unified application.

11. The computer program of claim 1, wherein the computer program is operable such that a promotional banner is selected based on the profile of the user and is presented to the user when the user accesses the web page.

12. The computer program of claim 11, wherein the computer program is operable such that the unified application manages the plurality of social media services such that the plurality of social media services is seen to the at least one social media platform as a single entity.

13. The computer program of claim 1, wherein each of the plurality of social media services operates according to a protocol provided by the unified application.

14. The computer program of claim 1, wherein personalizing the landing page includes establishing a rule within the unified application for allowing the user to view a particular page within the unified application that is associated with one of the social media services only after visiting a landing page of the entity a predetermined number of times within a predetermined time period.

15. The computer program of claim 1, wherein configuring access to the plurality of services includes establishing a rule within the unified application for allowing installation by the user of one of the social media services from the unified application only if another one of the social media services has been previously installed by the user.

16. The computer program of claim 1, wherein controlling the authentication between the user and the at least one social media platform when the user logs in includes transferring the login information of the user via an authentication proxy to the unified application from which the login information of the user is relayed to the at least one social media platform.

17. The computer program of claim 1, wherein the unified application controls input from the user provided to the social media services, the unified application manages compatibility of a device used by the user to view the social media services, and the unified application maintains the key to be used with the at least one social media platform.

18. A method, comprising:

associating a plurality of social media services provided by a plurality of social media platforms with a unified application of an entity, wherein the social media services include a social messaging service, an image sharing service, and a video sharing service;

installing the unified application within a web page of the entity, wherein the unified application is in communication with at least one social media platform that provides the social media services;

configuring rules for exposing to a user the plurality of social media services associated with the unified application;

controlling a registration of the user with the social media services associated with the unified application, utilizing the unified application;

controlling authentication between the user and the plurality of social media platforms when the user logs in to the unified application by relaying login information of the user from the unified application to the plurality of social media platforms;

authenticating each of the plurality of social media services utilizing a key provided by the unified application;

providing the user access to the plurality of social media services according to the configured rules through the unified application, including providing by the unified application a message, a shared image, and a shared video in accordance with the configured rules; and

tracking and recording actions performed by the user while accessing the plurality of social media services, the actions including;

messages viewed by the user,

videos viewed by the user,

images viewed by the user, and

messages sent by the user;

recording usage data associated with the user'"'"'s use of the unified application, the usage data including;

a time at which the user logged in to the unified application,

a length of time the user accesses each of the plurality of social media services, and

a source that referred the user to a landing page within which the unified application is displayed;

creating and storing a profile for the user within the unified application, utilizing the recorded actions performed by the user while accessing the plurality of social media services and the recorded usage data; and

personalizing the landing page within which the unified application is displayed, and configuring access to the plurality of services, based on the stored profile.

19. A system, comprising:

a hardware processor for;

associating a plurality of social media services provided by a plurality of social media platforms with a unified application of an entity, wherein the social media services include a social messaging service, an image sharing service, and a video sharing service;

installing the unified application within a web page of the entity, wherein the unified application is in communication with at least one social media platform that provides the social media services;

configuring rules for exposing to a user the plurality of social media services associated with the unified application;

controlling a registration of the user with the social media services associated with the unified application, utilizing the unified application;

controlling authentication between the user and the plurality of social media platforms when the user logs in to the unified application by relaying login information of the user from the unified application to the plurality of social media platforms;

authenticating each of the plurality of social media services utilized a key provided by the unified application;

providing the users to the plurality of social media services according to the configured rules through the unified application, including providing by the unified application a message, a shared image, and a shared video in accordance with the configured rules; and

tracking and recording actions performed by the user while accessing the plurality of social media services, the actions including;

messages viewed by the user,

videos viewed by the user,

images viewed by the user, and

messages sent by the user;

recording usage data associated with the user'"'"'s use of the unified application, the usage data including;

a time at which the user logged in to the unified application,

a length of time the user accesses each of the plurality of social media services, and

a source that referred the user to a landing page within which the unified application is displayed;

creating and storing a profile for the user within the unified application, utilizing the recorded actions performed by the user while accessing the plurality of social media services and the recorded usage data; and

personalizing the landing page within which the unified application is displayed, and configuring access to the plurality of services, based on the stored profile.

20. The system of claim 19, wherein the hardware processor is coupled to memory via a bus.