Alarm probability
First Claim
Patent Images
1. A method comprising:
- detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state;
based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and
handling the alarm event based on the determined alarm probability score,wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises;
reporting, to a user device associated with the property monitored by the alarm system, the alarm event with a request to verify whether the alarm event relates to an emergency situation;
receiving, from the user device associated with the property monitored by the alarm system, feedback related to verification of whether the alarm event relates to an emergency situation; and
determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on the received feedback,wherein reporting, to the user device associated with the property monitored by the alarm system, the alarm event with the request to verify whether the alarm event relates to an emergency situation comprises reporting, to the user device associated with the property monitored by the alarm system, the alarm event with the request to feedback indicating whether the alarm event relates to an emergency situation or the alarm event does not relate to an emergency situation;
wherein receiving, from the user device associated with the property monitored by the alarm system, feedback related to verification of whether the alarm event relates to an emergency situation comprises receiving, from the user device associated with the property monitored by the alarm system, feedback indicating whether the alarm event relates to an emergency situation or the alarm event does not relate to an emergency situation; and
wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on the received feedback comprises determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on the received feedback indicating whether the alarm event relates to an emergency situation or the alarm event does not relate to an emergency situation.
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Accused Products
Abstract
Alarm system technology, in which an alarm event is detected at a property monitored by an alarm system when the alarm system was set in an armed state. Based on detection of the alarm event, an alarm probability score that indicates a likelihood of the alarm event being an emergency situation is determined and the alarm event is handled based on the determined alarm probability score.
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Citations
27 Claims
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1. A method comprising:
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detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises; reporting, to a user device associated with the property monitored by the alarm system, the alarm event with a request to verify whether the alarm event relates to an emergency situation; receiving, from the user device associated with the property monitored by the alarm system, feedback related to verification of whether the alarm event relates to an emergency situation; and determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on the received feedback, wherein reporting, to the user device associated with the property monitored by the alarm system, the alarm event with the request to verify whether the alarm event relates to an emergency situation comprises reporting, to the user device associated with the property monitored by the alarm system, the alarm event with the request to feedback indicating whether the alarm event relates to an emergency situation or the alarm event does not relate to an emergency situation; wherein receiving, from the user device associated with the property monitored by the alarm system, feedback related to verification of whether the alarm event relates to an emergency situation comprises receiving, from the user device associated with the property monitored by the alarm system, feedback indicating whether the alarm event relates to an emergency situation or the alarm event does not relate to an emergency situation; and wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on the received feedback comprises determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on the received feedback indicating whether the alarm event relates to an emergency situation or the alarm event does not relate to an emergency situation. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method comprising:
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detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation, and wherein performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation comprises; accessing contemporaneous sensor data collected by the alarm system, the contemporaneous sensor data being sensor data captured within a threshold period of time before or after the alarm event; evaluating whether the contemporaneous sensor data suggests that the alarm event relates to an emergency situation; and estimating the likelihood of the alarm event being an emergency situation based on the evaluation of whether the contemporaneous sensor data suggests that the alarm event relates to an emergency situation.
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8. A method comprising:
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detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation, and wherein performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation comprises; accessing historical usage data defined based on historical sensor data collected by the alarm system, the historical sensor data having been captured by the alarm system during past time periods that are similar to a time frame of the alarm event; evaluating whether the historical usage data suggests that the alarm event relates to an emergency situation; and estimating the likelihood of the alarm event being an emergency situation based on the evaluation of whether the historical usage data suggests that the alarm event relates to an emergency situation.
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9. A method comprising:
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detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation, and wherein performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation comprises; accessing external data that is relevant to the alarm event and captured by a system other than the alarm system; evaluating whether the external data suggests that the alarm event relates to an emergency situation; and estimating the likelihood of the alarm event being an emergency situation based on the evaluation of whether the external data suggests that the alarm event relates to an emergency situation. - View Dependent Claims (10, 11, 12)
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13. A method comprising:
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detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises; reporting, to a user device associated with the property monitored by the alarm system, the alarm event with a request to verify whether the alarm event relates to an emergency situation; receiving, from the user device associated with the property monitored by the alarm system, feedback related to verification of whether the alarm event relates to an emergency situation; performing heuristics on available sensor data captured by the alarm system to estimate the likelihood of the alarm event being an emergency situation; and determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on a combination of the received feedback and the heuristics performed on the available sensor data captured by the alarm system.
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14. A method comprising:
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detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein handling the alarm event based on the determined alarm probability score comprises; comparing the determined alarm probability score to a threshold; determining that the determined alarm probability score does not meet the threshold; and based on the determination that the determined alarm probability score does not meet the threshold, delaying reporting of the alarm event to a central monitoring service that dispatches emergency services in response to alarm events to enable collection of more information related to whether the alarm event relates to an emergency situation.
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15. A method comprising:
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detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation; and wherein handling the alarm event based on the determined alarm probability score comprises; comparing the determined alarm probability score to a threshold; determining that the determined alarm probability score does not meet the threshold; and based on the determination that the determined alarm probability score does not meet the threshold, reporting, to a user device associated with the property monitored by the alarm system, the alarm event with a request to verify whether the alarm event relates to an emergency situation.
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16. A method comprising:
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detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein handling the alarm event based on the determined alarm probability score comprises; assigning a priority to the alarm event based on the determined alarm probability score, the priority being assigned as one of a low priority, a medium priority, and a high priority, wherein the high priority is assigned based on the determined alarm probability score meeting a high threshold, the medium priority is assigned based on the determined alarm probability score meeting a low threshold, but not the high threshold, and the low priority is assigned based on the determined alarm probability score not meeting the low threshold; and handling the alarm event based on the priority assigned to the alarm event.
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17. An electronic system comprising:
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at least one processor; and at least one computer-readable storage medium coupled to the at least one processor having stored thereon instructions which, when executed by the at least one processor, causes the at least one processor to perform operations comprising; detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises; reporting, to a user device associated with the property monitored by the alarm system, the alarm event with a request to verify whether the alarm event relates to an emergency situation; receiving, from the user device associated with the property monitored by the alarm system, feedback related to verification of whether the alarm event relates to an emergency situation; and determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on the received feedback, wherein reporting, to the user device associated with the property monitored by the alarm system, the alarm event with the request to verify whether the alarm event relates to an emergency situation comprises reporting, to the user device associated with the property monitored by the alarm system, the alarm event with the request to feedback indicating whether the alarm event relates to an emergency situation or the alarm event does not relate to an emergency situation; wherein receiving, from the user device associated with the property monitored by the alarm system, feedback related to verification of whether the alarm event relates to an emergency situation comprises receiving, from the user device associated with the property monitored by the alarm system, feedback indicating whether the the alarm event relates to an emergency situation or the alarm event does not relate to an emergency situation; and wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on the received feedback comprises determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on the received feedback indicating whether the the alarm event relates to an emergency situation or the alarm event does not relate to an emergency situation.
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18. An electronic system comprising:
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at least one processor; and at least one computer-readable storage medium coupled to the at least one processor having stored thereon instructions which, when executed by the at least one processor, causes the at least one processor to perform operations comprising; detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation, and wherein performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation comprises; accessing contemporaneous sensor data collected by the alarm system, the contemporaneous sensor data being sensor data captured within a threshold period of time before or after the alarm event; evaluating whether the contemporaneous sensor data suggests that the alarm event relates to an emergency situation; and estimating the likelihood of the alarm event being an emergency situation based on the evaluation of whether the contemporaneous sensor data suggests that the alarm event relates to an emergency situation.
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19. An electronic system comprising:
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at least one processor; and at least one computer-readable storage medium coupled to the at least one processor having stored thereon instructions which, when executed by the at least one processor, causes the at least one processor to perform operations comprising; detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation, and wherein performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation comprises; accessing historical usage data defined based on historical sensor data collected by the alarm system, the historical sensor data having been captured by the alarm system during past time periods that are similar to a time frame of the alarm event; evaluating whether the historical usage data suggests that the alarm event relates to an emergency situation; and estimating the likelihood of the alarm event being an emergency situation based on the evaluation of whether the historical usage data suggests that the alarm event relates to an emergency situation.
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20. An electronic system comprising:
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at least one processor; and at least one computer-readable storage medium coupled to the at least one processor having stored thereon instructions which, when executed by the at least one processor, causes the at least one processor to perform operations comprising; detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation, and wherein performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation comprises; accessing external data that is relevant to the alarm event and captured by a system other than the alarm system; evaluating whether the external data suggests that the alarm event relates to an emergency situation; and estimating the likelihood of the alarm event being an emergency situation based on the evaluation of whether the external data suggests that the alarm event relates to an emergency situation. - View Dependent Claims (21, 22, 23)
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24. An electronic system comprising:
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at least one processor; and at least one computer-readable storage medium coupled to the at least one processor having stored thereon instructions which, when executed by the at least one processor, causes the at least one processor to perform operations comprising; detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises; reporting, to a user device associated with the property monitored by the alarm system, the alarm event with a request to verify whether the alarm event relates to an emergency situation; receiving, from the user device associated with the property monitored by the alarm system, feedback related to verification of whether the alarm event relates to an emergency situation; performing heuristics on available sensor data captured by the alarm system to estimate the likelihood of the alarm event being an emergency situation; and determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation based on a combination of the received feedback and the heuristics performed on the available sensor data captured by the alarm system.
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25. An electronic system comprising:
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at least one processor; and at least one computer-readable storage medium coupled to the at least one processor having stored thereon instructions which, when executed by the at least one processor, causes the at least one processor to perform operations comprising; detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein handling the alarm event based on the determined alarm probability score comprises; comparing the determined alarm probability score to a threshold; determining that the determined alarm probability score does not meet the threshold; and based on the determination that the determined alarm probability score does not meet the threshold, delaying reporting of the alarm event to a central monitoring service that dispatches emergency services in response to alarm events to enable collection of more information related to whether the alarm event relates to an emergency situation.
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26. An electronic system comprising:
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at least one processor; and at least one computer-readable storage medium coupled to the at least one processor having stored thereon instructions which, when executed by the at least one processor, causes the at least one processor to perform operations comprising; detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein determining the alarm probability score that indicates a likelihood of the alarm event being an emergency situation comprises performing heuristics on available data relevant to the alarm event to estimate the likelihood of the alarm event being an emergency situation; and wherein handling the alarm event based on the determined alarm probability score comprises; comparing the determined alarm probability score to a threshold; determining that the determined alarm probability score does not meet the threshold; and based on the determination that the determined alarm probability score does not meet the threshold, reporting, to a user device associated with the property monitored by the alarm system, the alarm event with a request to verify whether the alarm event relates to an emergency situation.
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27. An electronic system comprising:
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at least one processor; and at least one computer-readable storage medium coupled to the at least one processor having stored thereon instructions which, when executed by the at least one processor, causes the at least one processor to perform operations comprising; detecting an alarm event at a property monitored by an alarm system when the alarm system was set in an armed state; based on detecting the alarm event, determining an alarm probability score that indicates a likelihood of the alarm event being an emergency situation; and handling the alarm event based on the determined alarm probability score, wherein handling the alarm event based on the determined alarm probability score comprises; assigning a priority to the alarm event based on the determined alarm probability score, the priority being assigned as one of a low priority, a medium priority, and a high priority, wherein the high priority is assigned based on the determined alarm probability score meeting a high threshold, the medium priority is assigned based on the determined alarm probability score meeting a low threshold, but not the high threshold, and the low priority is assigned based on the determined alarm probability score not meeting the low threshold; and handling the alarm event based on the priority assigned to the alarm event.
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Specification