Convenience features in a method and system for providing enhanced caller identification
First Claim
1. A computer program product, tangibly embodied on a computer readable medium, for providing enhanced call identification, the computer program product including instructions that, when executed by a computer, cause the computer to perform operations comprising:
- determining whether standard caller identification information for a call from a calling party at a calling communication station can be provided to a called communication station, wherein if the standard caller identification information is available, routing the call to the called communication station with the standard caller identification information, the standard caller identification information including a visual readout of a name or telephone number associated with the calling party;
transmitting a request for audible caller identification information to the calling communication station in response to a determination that the standard caller identification information cannot be provided to the called communication station;
in response to a personal identification number provided by the called party and received at the computer from the calling party, connecting the call between the calling communication station and the called communication station; and
transmitting the audible caller identification information to the called communication station.
1 Assignment
0 Petitions
Accused Products
Abstract
A computer readable storage medium storing computer readable program code, the code configured to provide caller identification information to a called party when standard Caller ID cannot be provided. If standard caller ID information cannot be provided for a call, the call is interrupted by the present service and the calling party is prompted for audible caller identification information. In one embodiment, when the audible caller identification is provided, the call is presented to the called party with a distinctive ring at the called telephone station. In another embodiment, the calling party may enter a personal identification number (PIN) to bypass the requirement for audible caller identification information. In still another embodiment, when the PIN is entered, the call is presented with a distinctive ring at the called communication station. In still another embodiment, the called party may send the incoming call to a voice mail system.
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Citations
12 Claims
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1. A computer program product, tangibly embodied on a computer readable medium, for providing enhanced call identification, the computer program product including instructions that, when executed by a computer, cause the computer to perform operations comprising:
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determining whether standard caller identification information for a call from a calling party at a calling communication station can be provided to a called communication station, wherein if the standard caller identification information is available, routing the call to the called communication station with the standard caller identification information, the standard caller identification information including a visual readout of a name or telephone number associated with the calling party; transmitting a request for audible caller identification information to the calling communication station in response to a determination that the standard caller identification information cannot be provided to the called communication station; in response to a personal identification number provided by the called party and received at the computer from the calling party, connecting the call between the calling communication station and the called communication station; and transmitting the audible caller identification information to the called communication station. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method for providing enhanced call identification comprising:
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determining whether standard caller identification information for a call from a calling party at a calling communication station can be provided to a called communication station, wherein if the standard caller identification information is available, routing the call to the called communication station with the standard caller identification information, the standard caller identification information including a visual readout of a name or telephone number associated with the calling party; transmitting a request for audible caller identification information to the calling communication station in response to a determination that the standard caller identification information cannot be provided to the called communication station; in response to a personal identification number provided by the called party and received at the computer from the calling party, connecting the call between the calling communication station and the called communication station; and transmitting the audible caller identification information to the called communication station. - View Dependent Claims (8, 9, 10, 11, 12)
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Specification