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Interactive response of a remote monitoring and management system

  • US 9,015,224 B2
  • Filed: 10/09/2012
  • Issued: 04/21/2015
  • Est. Priority Date: 10/09/2011
  • Status: Active Grant
First Claim
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1. A system for managing remote devices, comprising:

  • a management module, executing on one or more processors of a central management server, that generates a first management command to modify a timer offset and provides the first management command to a first remote device;

    a connection module, executing on the first remote device, that receives the first management command to modify the timer offset and initiates, responsive to expiration of a timer on the first remote device modified by the timer offset, a first connection with the central management server;

    the management module provides, to the first remote device, during the first connection, a second management command to initiate a notification, the notification comprising a device identifier of a second remote device, wherein the management module configures the second management command to initiate the notification of the second remote device responsive to identifying that the second remote device has not received the second management command;

    a notification module, executing on the first remote device, that receives the second management command during the first connection and broadcasts the notification to one or more remote devices different from the first remote device; and

    a response module, executing on the second remote device of the one or more remote devices, that receives the notification with the device identifier broadcast by the first remote device and initiates, responsive to the notification, a second connection with the central management server.

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