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Methods and apparatus for remote gateway monitoring and diagnostics

  • US 9,021,314 B1
  • Filed: 01/24/2014
  • Issued: 04/28/2015
  • Est. Priority Date: 06/30/2011
  • Status: Active Grant
First Claim
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1. A method, comprising:

  • performing, by one or more computing devices;

    storing to a status data store of a service provider network, status information from a storage gateway process executing on a client network, wherein the storage gateway process provides an interface between one or more client processes on the client network and a storage service provided by the service provider network for accessing client data maintained on a remote data store by the storage service;

    analyzing at least a portion of the status information in the status data store to determine whether a pattern, condition, or problem has occurred for the storage gateway process; and

    initiating, upon determining that the pattern, condition, or problem has occurred, one or more actions, the one or more actions comprising sending a message to the client that the pattern, condition, or problem has been detected, wherein the message is sent to the client via a communications channel other than a communications channel through the storage gateway process.

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