System and method for providing a personalized shopping experience and personalized pricing of products and services with a portable computing device

• US 9,027,827 B2
• Filed: 02/03/2012
• Issued: 05/12/2015
• Est. Priority Date: 01/16/2012
• Status: Active Grant

• Current Assignee: Qualcomm, Inc.
• Original Assignee: Qualcomm, Inc.
• Inventors: Dessert, Robert L., Canterbury, Robert, Monahan, Scott
• Primary Examiner(s): Lee, Michael G
• Assistant Examiner(s): CHEDEKEL, TABITHA F
• Application Number:
  US13/365,424
• Publication Number:
  US 20130181045A1
• Time in Patent Office: 1,194 Days
• Field of Search: 235/375, 235/380, 235/379, 705/14.25, 705/14.58, 705/14.53, 705/14.16, 705/14.64, 705/14.66, 705/14.19, 705/14.1, 705/26.1
• US Class Current: 235/375
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/322 Aspects of commerce using mobile devices [M-devices]
• CPC Class Codes: G06Q 30/01 Customer relationship services
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

A system and method for providing a personalized shopping experience with a portable computing device (“PCD”) are described. The system and method may include checking-in PCD consumers upon entering an establishment of a merchant. The checking-in of the PCD consumer may include verifying credentials for gaining access to a central mobile payment controller and receiving a merchant identifier corresponding to a merchant from a computer communications network. Next, a scan of a machine-readable code associated with at least one of a good and a service may be received. Information associated with the machine-readable code may be retrieved from a database. Subsequently, a personalized price for the at least one good or service may be determined by applying one or more rules. The personalized price may be transmitted over a computer communications network to the portable computing device for display to the PCD consumer.

Claims

1. A method for providing a personalized shopping experience to a user of a portable computing device, the method comprising:

verifying credentials for gaining access to a central mobile payment controller;

receiving a merchant identifier corresponding to a merchant over a computer communications network from the portable computing device;

receiving from the portable computing device a scan of a machine-readable code primarily associated with at least one of a primary good and a primary service;

retrieving information associated with the machine-readable code from a database;

determining a personalized price, for a consumer associated with the portable computing device, corresponding to the at least one primary good or primary service;

generating a suggestion of an additional good or service secondarily associated with the scanned machine-readable code; and

transmitting the personalized price and the suggestion over a computer communications network to the portable computing device.

2. The method of claim 1, wherein determining a personalized price for the consumer further comprises determining a level of interest in the good or service selected by the consumer.

3. The method of claim 2, wherein determining a level of interest in the good or service selected by the consumer comprises determining if a machine-readable code associated with the good or service has been scanned by the portable computing device.

4. The method of claim 3, wherein determining a level of interest in the good or service selected by the consumer comprises determining if the product or service is contained within at least one of a wish list, a virtual shopping cart, and a virtual check out list.

5. The method of claim 3, wherein determining a level of interest in the good or service selected by the consumer comprises determining if the product or service has been purchased previously by the consumer.

6. The method of claim 1, further comprising:

accessing at least one of a stock keeping unit database, a customer profile database, a demographics database, and a promotion database.

7. The method of claim 1, further comprising:

comparing one or more payment options and their corresponding interchange rates to a final purchase price for the product or service.

8. The method of claim 1, further comprising:

re-ordering potential payment options by payment account types.

9. The method of claim 1, further comprising:

displaying the one or more preferred payment options in a ranked fashion that may favor a merchant on a display device of the personal computing device.

10. A computer system for providing a personalized shopping experience to a user of a portable computing device, the method comprising:

a processor for;

verifying credentials for gaining access to a central mobile payment controller;

receiving a merchant identifier corresponding to a merchant over a computer communications network from the portable computing device;

receiving from the portable computing device a scan of a machine-readable code primarily associated with at least one of a primary good and a primary service;

retrieving information associated with the machine-readable code from a database;

determining a personalized price, for a consumer associated with the portable computing device, corresponding to the at least one primary good or primary service;

generating a suggestion of an additional good or service secondarily associated with the scanned machine-readable code; and

transmitting the personalized price and the over a computer communications network suggestion to the portable computing device.

11. The system of claim 10, wherein determining a personalized price for the consumer further comprises determining a level of interest in the good or service selected by the consumer.

12. The system of claim 11, wherein determining a level of interest in the good or service selected by the consumer comprises determining if a machine-readable code associated with the good or service has been scanned by the portable computing device.

13. The system of claim 12, wherein determining a level of interest in the good or service selected by the consumer comprises determining if the product or service is contained within at least one of a wish list, a virtual shopping cart, and a virtual check out list.

14. The system of claim 12, wherein determining a level of interest in the good or service selected by the consumer comprises determining if the product or service has been purchased previously by the consumer.

15. The system of claim 10, wherein the processor is further operable for:

accessing at least one of a stock keeping unit database, a customer profile database, a demographics database, and a promotion database.

16. The system of claim 10, wherein the processor is further operable for:

comparing one or more payment options and their corresponding interchange rates to a final purchase price for the product or service.

17. The system of claim 10, wherein the processor is further operable for:

re-ordering potential payment options by payment account types.

18. The system of claim 10, wherein the processor is further operable for:

displaying the one or more preferred payment options in a ranked fashion that may favor a merchant on a display device of the personal computing device.

19. A computing system for providing a personalized shopping experience to a user of a portable computing device, the method comprising:

means for verifying credentials for gaining access to a central mobile payment controller;

means for receiving a merchant identifier corresponding to a merchant over a computer communications network from the portable computing device;

means for receiving from the portable computing device a scan of a machine-readable code primarily associated with at least one of a primary good and a primary service;

means for retrieving information associated with the machine-readable code from a database;

means for determining a personalized price, for a consumer associated with the portable computing device, corresponding to the at least one primary good or primary service;

means for generating a suggestion of an additional good or service secondarily associated with the scanned machine-readable code; and

means for transmitting the personalized price and the suggestion over a computer communications network to the portable computing device.

20. The system of claim 19, wherein the means for determining a personalized price for the consumer further comprises a means for determining a level of interest in the good or service selected by the consumer.

21. The system of claim 20, wherein the means for determining a level of interest in the good or service selected by the consumer comprises a means for determining if a machine-readable code associated with the good or service has been scanned by the portable computing device.

22. The system of claim 21, wherein the means for determining a level of interest in the good or service selected by the consumer comprises a means for determining if the product or service is contained within at least one of a wish list, a virtual shopping cart, and a virtual check out list.

23. The system of claim 21, wherein the means for determining a level of interest in the good or service selected by the consumer comprises a means for determining if the product or service has been purchased previously by the consumer.

24. The system of claim 19, further comprising:

means for accessing at least one of a stock keeping unit database, a customer profile database, a demographics database, and a promotion database.

25. The system of claim 19, further comprising:

means for comparing one or more payment options and their corresponding interchange rates to a final purchase price for the product or service.

26. The system of claim 19, further comprising:

means for re-ordering potential payment options by payment account types.

27. The system of claim 19, further comprising:

means for displaying the one or more preferred payment options in a ranked fashion that may favor a merchant on a display device of the personal computing device.

28. A computer program product comprising a computer usable medium having a computer readable program code embodied therein, said computer readable program code adapted to be executed to implement a method for providing a personalized shopping experience to a user of a portable computing device, said method comprising:

verifying credentials for gaining access to a central mobile payment controller;

receiving a merchant identifier corresponding to a merchant over a computer communications network from the portable computing device;

receiving from the portable computing device a scan of a machine-readable code primarily associated with at least one of a primary good and a primary service;

retrieving information associated with the machine-readable code from a database;

determining a personalized price, for a consumer associated with the portable computing device, corresponding to the at least one primary good or primary service;

generating a suggestion of an additional good or service secondarily associated with the scanned machine-readable code; and

transmitting the personalized price and the suggestion over a computer communications network to the portable computing device.

29. The computer program product of claim 28, wherein determining a personalized price for the consumer further comprises determining a level of interest in the good or service selected by the consumer.

30. The computer program product of claim 29, wherein determining a level of interest in the good or service selected by the consumer comprises determining if a machine-readable code associated with the good or service has been scanned by the portable computing device.

31. The computer program product of claim 30, wherein determining a level of interest in the good or service selected by the consumer comprises determining if the product or service is contained within at least one of a wish list, a virtual shopping cart, and a virtual check out list.

32. The computer program product of claim 30, wherein determining a level of interest in the good or service selected by the consumer comprises determining if the product or service has been purchased previously by the consumer.

33. The computer program product of claim 28, wherein the program code implementing the method further comprises:

accessing at least one of a stock keeping unit database, a customer profile database, a demographics database, and a promotion database.

34. The computer program product of claim 28, wherein the program code implementing the method further comprises:

comparing one or more payment options and their corresponding interchange rates to a final purchase price for the product or service.

35. The computer program product of claim 28, wherein the program code implementing the method further comprises:

re-ordering potential payment options by payment account types.

36. The computer program product of claim 28, wherein the program code implementing the method further comprises:

displaying the one or more preferred payment options in a ranked fashion that may favor a merchant on a display device of the personal computing device.