Multi-channel content modeling system

• US 9,031,982 B2
• Filed: 08/22/2008
• Issued: 05/12/2015
• Est. Priority Date: 02/11/2008
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Martino, Laura, De Luca, Domenico, Privitera, Roberto
• Primary Examiner(s): Pham, Khanh
• Assistant Examiner(s): WITZENBURG, BRUCE A
• Application Number:
  US12/196,910
• Publication Number:
  US 20090204603A1
• Time in Patent Office: 2,454 Days
• Field of Search: None
• US Class Current: 707/781
• CPC Class Codes: G06Q 50/10 Services

Abstract

A service delivery platform receives a request for a catalogue. The system obtains subscriber-specific multi-media catalogue entries based on profile information stored with the service delivery platform. The system sends the subscriber-specific catalogue entries along with service details of the subscription back to the subscriber.

Claims

1. A multi-channel content modeling service method for implementation on a service delivery platform system, the method comprising:

receiving a content catalogue request from a subscriber;

identifying a device from which the content catalogue request was received;

where the device from which the content catalogue request was received is a mobile device;

automatically identifying the subscriber based on the Mobile Subscriber Integrated Services Digital Network Number; and

identifying an operating system running on the mobile device;

identifying a processing capability of the device;

retrieving subscriber profile information from a converged subscription management (CSM) module, where the subscriber profile information includes subscriber segment information comprising an interest category designation;

obtaining catalogue information customized to the subscriber and to the type of device from an Entertainment Content Management (ECM) module, comprising identifying catalogue entries customized to the interest category designation, to the device from which the content catalogue request was received, to the processing capability of the device, and, where the device from which the content catalogue request was received is a mobile device, to the operating system running on the mobile device, and where each catalogue entry comprises;

a content identifier; and

a content title associated with the content identifier;

creating a catalogue bundle in memory comprising the catalogue information customized to the subscriber, to the device from which the content catalogue request was received, and to the processing capability of the device, wherein the catalogue bundle comprises information that provides a catalogue display on the device from which the content catalogue request was received, and wherein creating the catalogue bundle comprises reformatting the catalogue information into catalogue display entries tailored to the device and processing capability of the device from which the content catalogue request was received;

sending the catalogue bundle to the device from which the content catalogue request was received; and

receiving an action request from the device from which the content catalogue request was received corresponding to a catalogue display entry in the catalogue bundle.

2. The method of claim 1 where receiving the content catalogue request from the subscriber includes receiving subscriber identification information identifying a service delivery platform account associated with the subscriber, where the subscriber-profile information is associated with the service delivery platform account.

3. The method of claim 1 further comprising retrieving subscription identification information identifying a digital file locker subscription service and service capability information identifying subscription actions comprising “

store”

, “

share”

, or “

public”

subscription action capabilities associated with the digital file locker subscription service, wherein the catalogue bundle further comprises the subscription identification information and the service capability information.

4. The method of claim 1 further comprising:

receiving a content request from the subscriber based on the sent catalogue information, where the content request includes the content identifier;

retrieving a uniform resource locator (URL) based on the content request;

retrieving an access parameter from the CSM module, where the access parameter provides access to the service delivery platform system; and

performing access operations based on the URL and the access parameter.

5. The method of claim 4 where retrieving a URL includes retrieving a URL related to a download or streaming server.

6. The method of claim 4 where performing access operations includes:

accessing content associated with the URL using the access parameter; and

uploading the content associated with the URL to a User Service Platform.

7. The method of claim 6 where uploading the content to a User Service Platform includes uploading the content to a digital file locker.

8. The method of claim 6 where uploading the content to a User Service Platform includes uploading the content to a Web 2.0 repository.

9. The method of claim 6 where uploading the content to a User Service Platform includes uploading the content to a shared directory.

10. The method of claim 4 where performing access operations includes:

accessing content associated with the URL using the access parameter; and

delivering the content associated with the URL to the subscriber.

11. The method of claim 4 where receiving the content request includes receiving a content request comprising a selected subscription service, a selected subscription action identifier associated with a selected subscription service, and subscription access identification information identifying a subscription account associated with the selected subscription service, where the access parameter is retrieved based on the subscription access identification information and the selected subscription service, and where performing access operations includes:

accessing content associated with the URL using the access parameter; and

performing a selected subscription action associated with the selected subscription action identifier on the accessed content.

12. A multi-channel content modeling service system comprising:

a system core embodied on a non-transitory computer readable medium operable to;

receive a content catalogue request from a subscriber;

identify a device from which the content catalogue request was received;

where the identified device from which the content catalogue request was received is a mobile device;

automatically identify the subscriber based on the Mobile Subscriber Integrated Services Digital Network Number; and

identify an operating system running on the mobile device;

identify a processing capability of the identified device;

access stored subscriber profile information including subscriber segment information comprising an interest category designation;

request and receive catalogue information customized to the subscriber and to the device from an application enabler;

access stored service variant information including;

subscription identification information identifying a subscription service to which the subscriber has access; and

service capability information identifying subscription actions associated with the subscription service to which the subscriber has access;

create a catalogue bundle in memory comprising the catalogue information, the subscription identification information, and the service capability information, wherein the catalogue bundle comprises information that provides a catalogue display on the device from which the content catalogue request was received, and wherein creating the catalogue bundle comprises reformatting the catalogue information into catalogue display entries tailored to the device from which the content catalogue request was received and to the processing capability of the identified device from which the content catalogue request was received;

send the catalogue bundle to the subscriber;

receive an action request from the identified device corresponding to a catalogue display entry in the catalogue bundle; and

the application enabler operable to;

store catalogue information identifying available media content;

receive a request for catalogue information from the system core, the request including the interest category designation;

identify catalogue information customized to the interest category designation, to the identified device, to the processing capability of the identified device, and, where the identified device from which the content catalogue request was received is a mobile device, to the operating system running on the mobile device, the catalogue information including;

catalogue entries, and where each catalogue entry comprises;

a content identifier; and

a content title associated with the content identifier; and

send the catalogue information customized to the interest category designation, the identified device, and the processing capability to the system core.

13. The system of claim 12 where the system core is further operable to:

receive the content catalogue request from the subscriber including receiving subscriber identification information identifying a system account associated with the subscriber, where the subscriber-profile information is associated with the system account, and where the subscription identification information is associated with the system account.

14. The system of claim 12 where the system core is further operable to:

receive a content request from the subscriber based on the sent catalogue information, where the content request includes the content identifier;

retrieve a stored uniform resource locator (URL) based on the content request;

retrieve a stored access parameter, where the access parameter provides access to the system through a system account; and

perform access operations based on the URL and the access parameter.

15. A product comprising:

a memory;

system core logic stored on the memory and operable to;

receive a content catalogue request from a subscriber;

identify a device from which the content catalogue request was received;

where the identified device from which the content catalogue request was received is a mobile device;

automatically identify the subscriber based on the Mobile Subscriber Integrated Services Digital Network Number; and

identify an operating system running on the mobile device;

identify a processing capability of the identified device;

access stored subscriber profile information including subscriber segment information comprising an interest category designation;

request and receive subscriber-specific catalogue information customized to the device and to the subscriber from application enabler logic;

access stored service variant information including;

subscription identification information identifying a subscription service to which the subscriber has access; and

service capability information identifying subscription actions associated with the subscription service to which the subscriber has access;

create a catalogue bundle in the memory comprising the catalogue information customized to the subscriber and to the device, the subscription identification information, and the service capability information, wherein the catalogue bundle comprises information that provides a catalogue display on the device from which the content catalogue request was received, and wherein creating the catalogue bundle comprises reformatting the catalogue information into catalogue display entries tailored to the device from which the content catalogue request was received and to the processing capability of the identified device from which the content catalogue request was received; and

send the catalogue bundle to the subscriber;

receive an action request from the identified device corresponding to a catalogue display entry in the catalogue bundle; and

the application enabler logic stored on the memory and operable to;

store catalogue information identifying available media content;

receive a request for catalogue information from the system core, the request including the interest category designation;

identify catalogue information customized to the interest category designation, to the identified device, to the processing capability of the identified device, and, where the identified device from which the content catalogue request was received is a mobile device, to the operating system running on the mobile device, the catalogue information including;

catalogue entries, and where each catalogue entry comprises;

a content identifier; and

a content title tailored to the content identifier; and

send the catalogue information associated with the interest category designation, the identified device, and the processing capability to the system core.

16. The product of claim 15 where the system core logic is further operable to:

receive the content catalogue request from the subscriber including receiving subscriber identification information identifying a system account associated with the subscriber, where the subscriber-profile information is associated with the system account, and where the subscription identification information is associated with the system account.

17. The product of claim 15 where the system core logic is further operable to:

receive a content request from the subscriber based on the sent catalogue information, where the content request includes the content identifier;

retrieve a stored uniform resource locator (URL) based on the content request;

retrieve a stored access parameter, where the access parameter provides access to the system through a system account; and

perform access operations based on the URL and the access parameter.