Wireless network fault diagnosis method and device
First Claim
1. A wireless network fault diagnosis method comprising:
- receiving, by a network management server, sampling data of user equipment in at least one area in a wireless network, wherein the sampling data is sent by a collection server;
orcollecting, by the network management server, sampling data sent by the user equipment in the at least one area in the wireless network, wherein the sampling data comprises attribute information of the user equipment and corresponding probe-collected information of the user equipment, and wherein an address of the network management server or an address of the collection server is carried in an Extensible Authentication Protocol (EAP) packet which is sent from an authentication server to the user equipment, and the address of the network management server or the address of the collection server is used for the user equipment to send the sampling data to the network management server or the collection server;
generating, by the network management server, according to the sampling data of the user equipment in the at least one area, statistical information corresponding to each area of the at least one area; and
performing, by the network management server, area-based wireless network fault diagnosis according to the statistical information corresponding to each area of the at least one area.
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Abstract
A wireless network fault diagnosis method and device are provided. The method includes receiving, by a network management server, sampling data of user equipment in at least one area in a wireless network, where the sampling data includes attribute information of the user equipment and probe-collected information of the user equipment; generating, by the network management server according to the sampling data of the user equipment in the at least one area, statistical information that corresponds to each area of the at least one area; and performing, by the network management server, area-based wireless network fault diagnosis according to the statistical information that corresponds to each area of the at least one area. Therefore, area-based wireless network fault diagnosis is performed, a fault trend of the user equipment can be fully perceived, so that corresponding measures are taken against wireless network faults to effectively improve satisfaction on user experience.
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Citations
30 Claims
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1. A wireless network fault diagnosis method comprising:
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receiving, by a network management server, sampling data of user equipment in at least one area in a wireless network, wherein the sampling data is sent by a collection server;
orcollecting, by the network management server, sampling data sent by the user equipment in the at least one area in the wireless network, wherein the sampling data comprises attribute information of the user equipment and corresponding probe-collected information of the user equipment, and wherein an address of the network management server or an address of the collection server is carried in an Extensible Authentication Protocol (EAP) packet which is sent from an authentication server to the user equipment, and the address of the network management server or the address of the collection server is used for the user equipment to send the sampling data to the network management server or the collection server; generating, by the network management server, according to the sampling data of the user equipment in the at least one area, statistical information corresponding to each area of the at least one area; and performing, by the network management server, area-based wireless network fault diagnosis according to the statistical information corresponding to each area of the at least one area. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A wireless network fault diagnosis method comprising:
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recording, by a user equipment, probe-collected information of the user equipment; and sending, by the user equipment, sampling data to a network management server or a collection server, wherein the sampling data comprises attribute information of the user equipment and the probe-collected information of the user equipment such that the network management server generates, according to received sampling data of user equipment in at least one area in a wireless network, statistical information corresponding to each area in at least one area, and performs area-based wireless network fault diagnosis according to the statistical information corresponding to each area of the at least one area, wherein, before the user equipment sends the sampling data to the network management server or the collection server, the method further comprises receiving, by the user equipment, an Extensible Authentication Protocol (EAP) packet sent by the authentication server, wherein an address of the network management server or an address of the collection server is carried in the EAP packet, and wherein sending, by the user equipment, the sampling data to the network management server or the collection server comprises; sending, by the user equipment, the sampling data to the network management server according to the address of the network management server;
orsending, by the user equipment, the sampling data to the collection server according to the address of the collection server. - View Dependent Claims (14, 15)
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16. A network management server, comprising:
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a receiving unit configured to receive sampling data of user equipment in at least one area in a wireless network, wherein the sampling data comprises attribute information of the user equipment and corresponding probe-collected information of the user equipment, wherein an address of the network management server or an address of a collection server is carried in an Extensible Authentication Protocol (EAP) packet which is sent from an authentication server to the user equipment, and the address of the network management server or the address of the collection server is used for the user equipment to send the sampling data to the network management server or the collection server; a generating unit configured to generate, according to the sampling data of the user equipment in the at least one area, statistical information corresponding to each area of the at least one area, where the sampling data is received by the receiving unit; and a diagnosing unit configured to perform area-based wireless network fault diagnosis according to the statistical information corresponding to each area of the at least one area, wherein the statistical information is generated by the generating unit. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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27. A user equipment comprising:
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a recording unit configured to record probe-collected information of the user equipment; a sending unit configured to send sampling data to a network management server or a collection server, wherein the sampling data comprises attribute information of the user equipment and the probe-collected information, which is recorded by the recording unit, of the user equipment such that the network management server generates, according to received sampling data of user equipment in at least one area in a wireless network, statistical information corresponding to each area in at least one area, and performs area-based wireless network fault diagnosis according to the statistical information corresponding to each area of the at least one area; and a receiving unit configured to receive, from an authentication server, an address of the network management server that is sent by the authentication server or an address of the collection server, wherein the receiving unit is configured to receive an Extensible Authentication Protocol (EAP) packet sent by the authentication server, and wherein the EAP packet carries the address of the network management server or the address of the collection server. - View Dependent Claims (28, 29, 30)
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Specification