Registration, verification and notification system

• US 9,049,286 B2
• Filed: 12/29/2014
• Issued: 06/02/2015
• Est. Priority Date: 01/11/2005
• Status: Active Grant

• Current Assignee: TeleSign Corporation (Government of Belgium)
• Original Assignee: TeleSign Corporation (Government of Belgium)
• Inventors: Gonen, Shlomo, Gonen, Jonathan A., Gonen, Alon, Rosen, Danny
• Primary Examiner(s): El-Zoobi, Maria
• Application Number:
  US14/584,852
• Publication Number:
  US 20150117625A1
• Time in Patent Office: 155 Days
• Field of Search: 726/16, 726/26, 726/28
• US Class Current: 1/1
• CPC Class Codes: H04L 63/08 for authentication of entities cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32
• CPC Class Codes: H04L 63/0876 based on the identity of the terminal or configuration, e.g. MAC address, hardware or software configuration or device fingerprint
• CPC Class Codes: H04L 63/12 Applying verification of the received information cryptographic mechanisms or cryptographic arrangements for data integrity or data verification H04L9/32
• CPC Class Codes: H04L 63/18 using different networks or channels, e.g. using out of band channels cryptographic mechanisms or cryptographic arrangements for key distribution involving distinctive intermediate devices or communication paths H04L9/0827; cryptographic mechanisms or cryptographic arrangements for authentication using a plurality of channels H04L9/3215
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/70 Administration or customization aspects; Counter-checking correct charges
• CPC Class Codes: H04M 15/715 Activating new subscriber or card
• CPC Class Codes: H04M 15/72 by the user
• CPC Class Codes: H04M 15/721 using the Internet
• CPC Class Codes: H04M 15/858 Request users acknowledgement prior to use
• CPC Class Codes: H04M 2215/7027 Activate new subscriber or card
• CPC Class Codes: H04M 2215/7036 Administer via user
• CPC Class Codes: H04M 2215/7045 Using Internet or WAP
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/10 Integrity
• CPC Class Codes: H04W 12/72 Subscriber identity
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 60/00 Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration
• CPC Class Codes: H04W 68/00 User notification, e.g. alerting and paging, for incoming communication, change of service or the like

Abstract

A user provides at least one electronic contact address, such as a telephone number, during a registration process. The user is verified by establishing a connection with the user via the electronic contact address. Notification events are established, and the electronic contact address re-verified with the user via the electronic contact address when the notification event occurs. A re-verification code is conveyed to the user, which is returned by the user via an on-line form or telephone entry.

Claims

1. A verification and notification process implemented by a computing system, the process comprising:

receiving, from a user, information responsive to at least part of a form that is presented to the user on a website, the received information including an electronic contact address associated with the user;

verifying the received electronic contact address, wherein verifying the received electronic contact address includes;

establishing a first telephonic connection with the user using the received electronic contact address;

communicating a first communicated verification code to the user through the first telephonic connection;

receiving a first submitted verification code after it is entered by the user via the website; and

verifying the received electronic contact address if the first submitted verification code is the same as the first communicated verification code;

establishing a notification event associated with the user;

upon detecting an occurrence of the established notification event, re-verifying the electronic contact address, wherein re-verifying the electronic contact address includes;

conveying a second communicated verification code to the user;

receiving a second submitted verification code from the user via a telephone associated with the electronic contact address, the second submitted verification code received from the telephone via a keypad; and

re-verifying the electronic contact address if the second submitted verification code is the same as the second communicated verification code; and

permitting an action associated with the notification event after re-verifying the electronic contact address.

2. The process of claim 1, wherein the electronic contact address comprises a telephone number.

3. The process of claim 1, wherein communicating a first communicated verification code to the user comprises sending the user a verification electronic message that includes the first communicated verification code.

4. The process of claim 3, wherein the verification electronic message is a short message service (SMS) message or a voice message.

5. The process of claim 1, wherein conveying a second communicated verification code to the user comprises sending the user a re-verification electronic message that includes the second communicated verification code.

6. The process of claim 5, wherein the re-verification electronic message is an SMS message, a voice message, or an email message.

7. The process of claim 1, wherein the notification event is established by a party associated with the website or after receiving an indication from the user to establish the notification event.

8. The process of claim 1, wherein the notification event is a transaction.

9. The process of claim 1, wherein the notification event is associated with activity related to a financial account of the user or pertains to fraud associated with an account of the user.

10. The process of claim 1, wherein the notification event is associated with a request to alter an account of the user or a request to access an account of the user.

11. The process of claim 1, wherein conveying a second communicated verification code to the user further comprises notifying the user of the occurrence of the established notification event.

12. A non-transitory computer-readable storage medium containing instructions for performing a verification and notification process, the process comprising:

receiving, from a user, information responsive to at least part of a form that is presented to the user on a website, the received information including an electronic contact address associated with the user;

verifying the received electronic contact address, wherein verifying the received electronic contact address includes;

establishing a first telephonic connection with the user using the received electronic contact address;

communicating a first communicated verification code to the user through the first telephonic connection;

receiving a first submitted verification code after it is entered by the user via the website; and

verifying the received electronic contact address if the first submitted verification code is the same as the first communicated verification code;

establishing a notification event associated with the user;

upon detecting an occurrence of the established notification event, re-verifying the electronic contact address, wherein re-verifying the electronic contact address includes;

conveying a second communicated verification code to the user;

receiving a second submitted verification code from the user via a telephone associated with the electronic contact address, the second submitted verification code received from the telephone via a keypad; and

re-verifying the electronic contact address if the second submitted verification code is the same as the second communicated verification code; and

permitting an action associated with the notification event after re-verifying the electronic contact address.

13. The computer-readable storage medium of claim 12, wherein the electronic contact address comprises a telephone number.

14. The computer-readable storage medium of claim 12, wherein communicating a first communicated verification code to the user comprises sending the user a verification electronic message that includes the first communicated verification code.

15. The computer-readable storage medium of claim 14, wherein the verification electronic message is a short message service (SMS) message or a voice message.

16. The computer-readable storage medium of claim 12, wherein conveying a second communicated verification code to the user comprises sending the user a re-verification electronic message that includes the second communicated verification code.

17. The process of claim 16, wherein the re-verification electronic message is an SMS message, a voice message, or an email message.

18. The computer-readable storage medium of claim 12, wherein the notification event is established by a party associated with the website or after receiving an indication from the user to establish the notification event.

19. The computer-readable storage medium of claim 12, wherein the notification event is associated with a transaction or an activity related to a financial account.

20. The computer-readable storage medium of claim 12, wherein the notification event is associated with a request to alter an account of the user, a request to access an account of the user, or pertains to fraud associated with an account of the user.

21. The computer-readable storage medium of claim 12, wherein conveying a second communicated verification code to the user further comprises notifying the user of the occurrence of the established notification event.

22. A verification and notification method implemented by a computing system, the method comprising:

receiving, from a user, information responsive to at least part of a form that is presented to the user on a website, the received information including an electronic contact address associated with the user;

verifying the received electronic contact address, wherein verifying the received electronic contact address includes;

establishing a first telephonic connection with the user using the received electronic contact address;

communicating a first communicated verification code to the user through the first telephonic connection;

receiving a first submitted verification code after it is entered by the user via the website; and

verifying the received electronic contact address if the first submitted verification code is the same as the first communicated verification code;

establishing a notification event associated with the user;

upon detecting an occurrence of the established notification event, re-verifying the electronic contact address, wherein re-verifying the electronic contact address includes;

conveying a second communicated verification code to the user;

receiving a second submitted verification code that is entered by the user via the website; and

re-verifying the electronic contact address if the second submitted verification code is the same as the second communicated verification code; and

allowing an action associated with the notification event after re-verifying the electronic contact address.

23. The method of claim 22, wherein the electronic contact address comprises a telephone number.

24. The method of claim 22, wherein conveying a second communicated verification code to the user comprises sending the user a re-verification electronic message that includes the second communicated verification code.

25. The method of claim 24, wherein the re-verification electronic message is an SMS message, a voice message, or an email message.

26. The method of claim 22, wherein the notification event is established by a party associated with the website or after receiving an indication from the user to establish the notification event.

27. The method of claim 22, wherein the notification event is a transaction.

28. The method of claim 22, wherein the notification event is associated with activity related to a financial account of the user or pertains to fraud associated with an account of the user.

29. The method of claim 22, wherein the notification event is associated with a request to alter an account of the user or a request to access an account of the user.

30. The method of claim 22, wherein conveying a second communicated verification code to the user further comprises notifying the user of the occurrence of the established notification event.