Rich claim reporting system
First Claim
1. A computerized method for recreating circumstances of an insurance claim, comprising:
- transmitting data by a server computer to a remote computer through a communication link that renders a graphical user interface on a display device of the remote computer;
transmitting data by the server computer to the remote computer through the communication link that renders an area within the graphical user interface for a user of the remote computer to visually recreate an event that resulted in damage to an insured item;
transmitting data by the server computer to the remote computer through the communication link that renders an image that represents the insured item within the graphical user interface;
transmitting data by the server computer to the remote computer through the communication link that renders an image that represents another object within the graphical user interface; and
receiving data by the server computer from the remote computer in response to the user of the remote computer setting a position of the image that represents the insured item relative to the image that represents the other object within the graphical user interface.
1 Assignment
0 Petitions
Accused Products
Abstract
A rich-media system allows a user to illustrate damage and request payment in accordance with an insurance policy or another arrangement. The rich-media system includes network servers that may operate and appear to remote client applications and remote computers as if the network servers were a single computer. A damage indicator tool resident to one of the network servers enables a remote user to visually illustrate damage to an item through a rich-media application. The damage indicator may support a relative pointing device and an absolute pointing device. An incident animator tool linked to the damage indicator tool in some rich media systems enables the remote user to visually recreate an event in a second rich media application. An optional scheduler linked to the incident animator tool and the damage indicator tool may enable the remote user to schedule an appointment to have the damage inspected or repaired.
41 Citations
23 Claims
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1. A computerized method for recreating circumstances of an insurance claim, comprising:
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transmitting data by a server computer to a remote computer through a communication link that renders a graphical user interface on a display device of the remote computer; transmitting data by the server computer to the remote computer through the communication link that renders an area within the graphical user interface for a user of the remote computer to visually recreate an event that resulted in damage to an insured item; transmitting data by the server computer to the remote computer through the communication link that renders an image that represents the insured item within the graphical user interface; transmitting data by the server computer to the remote computer through the communication link that renders an image that represents another object within the graphical user interface; and receiving data by the server computer from the remote computer in response to the user of the remote computer setting a position of the image that represents the insured item relative to the image that represents the other object within the graphical user interface. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A computerized system for recreating circumstances of an insurance claim, comprising:
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a computer server configured to connect with a remote computer through a communication link; and an incident animator tool associated with the computer server, where the incident animator tool is configured to cause the computer server to; transmit data to the remote computer through the communication link that renders a graphical user interface on a display device of the remote computer; transmit data to the remote computer through the communication link that renders an area within the graphical user interface for a user of the remote computer to visually recreate an event that resulted in damage to an insured item; transmit data to the remote computer through the communication link that renders an image that represents the insured item within the graphical user interface; transmit data to the remote computer through the communication link that renders an image that represents another object within the graphical user interface; and process data received from the remote computer in response to the user of the remote computer setting a position of the image that represents the insured item relative to the image that represents the other object within the graphical user interface. - View Dependent Claims (20, 21, 22)
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23. A computerized system for recreating circumstances of an insurance claim, comprising:
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a computer server configured to connect with a remote computer through a communication link; and an incident animator tool associated with the computer server, where the incident animator tool is configured to cause the computer server to; transmit data to the remote computer through the communication link that renders a graphical user interface on a display device of the remote computer; transmit data to the remote computer through the communication link that renders an area within the graphical user interface for a user of the remote computer to visually recreate an event that resulted in damage to an insured item; transmit data to the remote computer through the communication link that renders an image that represents the insured item within the graphical user interface; and receive an insurance policy damage claim request from the remote computer in connection with an insurance policy that covers the insured item, where the insurance policy damage claim request includes data that indicates a position of the image set by the user of the remote computer within the graphical user interface.
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Specification