System and method for identifying failing drives or media in media library

• US 9,058,109 B2
• Filed: 12/30/2013
• Issued: 06/16/2015
• Est. Priority Date: 02/01/2008
• Status: Expired due to Fees

• Current Assignee: KIP CR P1 LP (FIG LLC (d/b/a Fortress Investment Group LLC))
• Original Assignee: KIP CR P1 LP (FIG LLC (d/b/a Fortress Investment Group LLC))
• Inventors: Moody, II, William H., Sims, Robert C., Bianchi, Brian J.
• Primary Examiner(s): Hussain, Imad
• Application Number:
  US14/143,046
• Publication Number:
  US 20140112118A1
• Time in Patent Office: 533 Days
• Field of Search: 709/200
• US Class Current: 1/1
• CPC Class Codes: G06F 11/0727 in a storage system, e.g. in a DASD or network based storage system drivers for digital recording or reproducing units G06F3/06; circuits for error detection or correction within digital recording or reproducing units G11B20/18; for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS], H04L67/1097
• CPC Class Codes: G06F 11/076 by exceeding a count or rate limit, e.g. word- or bit count limit
• CPC Class Codes: G06F 11/079 Root cause analysis, i.e. error or fault diagnosis in a hardware test environment G06F11/22; in a software test environment G06F11/36
• CPC Class Codes: G06F 11/3034 where the computing system component is a storage system, e.g. DASD based or network based digital input from or digital output to record carriers G06F3/06; digital recording or reproducing G11B20/18; for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS], H04L67/1097
• CPC Class Codes: G06F 3/0604 Improving or facilitating administration, e.g. storage management
• CPC Class Codes: G06F 3/0619 in relation to data integrity, e.g. data losses, bit errors
• CPC Class Codes: G06F 3/0653 Monitoring storage devices or systems
• CPC Class Codes: G06F 3/0673 Single storage device
• CPC Class Codes: G06F 3/0683 Plurality of storage devices
• CPC Class Codes: G06F 3/0689 Disk arrays, e.g. RAID, JBOD
• CPC Class Codes: G11B 19/048 Testing of disk drives, e.g. to detect defects or prevent sudden failure
• CPC Class Codes: G11B 20/1816 Testing
• CPC Class Codes: G11B 2020/1869 Preventing ageing phenomena from causing data loss, e.g. by monitoring the age of record carriers or by recognising wear, and by copying information elsewhere when a record carrier becomes unreliable
• CPC Class Codes: G11B 2220/90 Tape-like record carriers
• CPC Class Codes: G11B 27/034 on discs G11B27/036, G11B27/038 take precedence
• CPC Class Codes: G11B 27/34 Indicating arrangements indicating means incorporated in magazine or cassette G11B23/046 and G11B23/0875; indicating measured values in general G01D
• CPC Class Codes: G11B 5/4555 by using a spin-stand, i.e. a spinning disc or simulator

Abstract

Embodiments of methods and systems comprise identifying failing media and/or drives for a media library. Error data can be collected from media libraries. For each tape exhibiting an error rate of interest, a determination can be made whether the tape would still have been of interest had it not been loaded in certain drives. This information can be analyzed to identify failing drives or tapes.

Claims

1. A method of identifying failing media library components, comprising:

querying one or more library components of a media library at intervals, wherein querying one or more library components comprises;

sending first commands to a drive of the media library over a network at intervals,

sending one or more second commands to the drive or a media changer of the media library over the network,

sending third commands to the media changer over the network at intervals, and

collecting data returned in response to the first commands, the second commands or the third commands in a repository; and

identifying a potentially failing tape or a drive based on the collected data by determining for each drive of a set of tape/drive combinations experiencing error rates of interest whether a drive is considered as being suspect of having an impact on an error rate of a tape of the set of tape/drive combinations based on a change in a highest error rate for the tape in the identified set of the tape/drive combinations upon removing the drive of the set of tape/drive combinations.

2. The method of claim 1, further comprising:

identifying the set of tape/drive combinations as experiencing the error rates of interest by identifying each tape/drive combination of the set of tape/drive combinations as having an error rate greater than a threshold error rate for determining whether a tape or a drive is causing the error rate.

3. The method of claim 2, further comprising:

(a) removing the drive of a tape/drive combination of the set of tape/drive combinations from determination of a highest error rate for the tape of the tape/drive combination,

(b) If the highest error rate for the tape drops below the threshold error rate, the drive of the tape/drive combination is considered as being suspect of having an impact on the error rate of the tape of the tape/drive combination, and

(c) repeating the steps (a) and (b) for each drive of the set of tape/drive combinations in which a tape was loaded and for each tape of the set of tape/drive combinations having experienced the error rate greater than the threshold error rate.

4. The method of claim 1, wherein sending the first, second or third commands further comprises:

issuing SCSI commands at the intervals and receiving the returned data.

5. The method of claim 4, further comprising:

determining the set of tape/drive combinations, and error rates for the set of tape/drive combinations, from the returned data;

identifying a tape in the set of tape/drive combinations that experienced an error rate greater than a first threshold error rate;

determining drive impact data for the tape that indicates whether the tape would still have experienced greater than the first threshold error rate had that tape not been loaded in one or more drives in which the tape was loaded; and

for a drive in the set of tape/drive combinations in which the tape was loaded, identifying whether the drive is suspected of causing the tape to have experienced greater than the first threshold error rate based on the drive impact data.

6. The method of claim 1, further comprising:

displaying a first visual indicator associated with the drive in response to determining that the tape would not have experienced greater than the first threshold error rate had the tape not been loaded in that drive and displaying a second visual indicator associated with the drive in response to determine that the tape would have experienced greater than the first threshold error rate had the tape not been loaded in that drive.

7. The method of claim 1, wherein sending the first commands further comprises:

sending Log Sense (LS) commands to the drive of the media library over the network at the intervals; and

and receiving the returned data.

8. The method of claim 1, wherein sending the one or more second commands further comprises:

sending one or more Inquiry commands to the drive or the media changer of the media library over the network; and

and receiving the returned data.

9. The method of claim 1, wherein sending the third commands further comprises:

sending Read Element Status (RES) commands to the media changer over the network at the intervals; and

and receiving the returned data.

10. A media library monitoring system comprising:

a processor;

a memory; and

computer executable instructions stored on the memory and executable to perform the steps of;

querying one or more library components of a media library at intervals, wherein querying one or more library components comprises;

sending first commands to a drive of the media library over a network at intervals,

sending one or more second commands to the drive or a media changer of the media library over the network,

sending third commands to the media changer over the network at intervals, and

collecting data returned in response to the first commands, the second commands or the third commands in a repository; and

identifying a potentially failing tape or a drive based on the collected data by determining for each drive of a set of tape/drive combinations experiencing error rates of interest whether a drive is considered as being suspect of having an impact on an error rate of a tape of the set of tape/drive combinations based on a change in a highest error rate for the tape in the identified set of the tape/drive combinations upon removing the drive of the set of tape/drive combinations.

11. The system of claim 10, further comprising:

a monitoring appliance configured to perform the sending first commands to a drive of the media library over a network at intervals, sending one or more second commands to the drive or a media changer of the media library over the network, sending third commands to the media changer over the network at intervals and receiving of the returned data, the monitoring appliance further configured to store the returned data in the repository.

12. The system of claim 11, further comprising:

a management station configured to perform the determining for each drive of the set of tape/drive combinations experiencing error rates of interest whether the drive is considered as being suspect of having the impact on the error rate of the tape of the set of tape/drive combinations based on the change in the highest error rate for the tape in the identified set of the tape/drive combinations upon removing the drive of the set of tape/drive combinations.

13. The system of claim 10, wherein the computer instructions comprise a data engine and a storage engine, the data engine configured to provide the returned data to the storage engine in a structured format and the storage engine is configured to read the data in the structured format and store the returned data in the repository.

14. The system of claim 13, wherein the data engine is further configured to format SCSI data as an XML document and provide the XML document to the storage engine.

15. The system of claim 14, wherein the storage engine is configured to unpack the XML document and store the returned data as database records.

16. A non-transitory computer program product comprising a computer readable storage medium storing a set of computer executable instructions, the computer executable instructions comprising instructions executable to perform the steps of:

querying one or more library components of a media library at intervals, wherein querying one or more library components comprises;

sending first commands to a drive of the media library over a network at intervals,

sending one or more second commands to the drive or a media changer of the media library over the network,

sending third commands to the media changer over the network at intervals, and

collecting data returned in response to the first commands, the second commands or the third commands in a repository; and

identifying a potentially failing tape or a drive based on the collected data by determining for each drive of a set of tape/drive combinations experiencing error rates of interest whether a drive is considered as being suspect of having an impact on an error rate of a tape of the set of tape/drive combinations based on a change in a highest error rate for the tape in the identified set of the tape/drive combinations upon removing the drive of the set of tape/drive combinations.

17. The computer program product of claim 16, further comprising instructions executable to perform the steps of:

identifying the set of tape/drive combinations as experiencing the error rates of interest by identifying each tape/drive combination of the set of tape/drive combinations as having an error rate greater than a threshold error rate for determining whether a tape or a drive is causing the error rate.

18. The computer program product of claim 17, further comprising instructions executable to perform the steps of:

(a) removing the drive of a tape/drive combination of the set of tape/drive combinations from determination of a highest error rate for the tape of the tape/drive combination,

(b) If the highest error rate for the tape drops below the threshold error rate, the drive of the tape/drive combination is considered as being suspect of having an impact on the error rate of the tape of the tape/drive combination, and

(c) repeating the steps (a) and (b) for each drive of the set of tape/drive combinations in which a tape was loaded and for each tape of the set of tape/drive combinations having experienced the error rate greater than the threshold error rate.

19. The computer program product of claim 16, further comprising instructions executable to perform the steps of:

issuing SCSI commands at the intervals and receiving the returned data.

20. The computer program product of claim 19, further comprising instructions executable to perform the steps of:

determining the set of tape/drive combinations, and error rates for the set of tape/drive combinations, from the returned data;

identifying a tape in the set of tape/drive combinations that experienced an error rate greater than a first threshold error rate;

determining drive impact data for the tape that indicates whether the tape would still have experienced greater than the first threshold error rate had that tape not been loaded in one or more drives in which the tape was loaded; and

for a drive in the set of tape/drive combinations in which the tape was loaded, identifying whether the drive is suspected of causing the tape to have experienced greater than the first threshold error rate based on the drive impact data.