Adaptive information service access
First Claim
1. A method of operating a communication system to provide access to an information service, the method comprising:
- receiving a request for an information session between a communication device and a virtual destination identified in the request and associated with a plurality of service destinations that provide information for the information service;
selecting a one destination of the plurality of service destinations by at least transmitting the request to a service control point (SCP) and receiving a response from the SCP indicating the one destination based on a type of the information session as initiated by the communication device, wherein the plurality of service destinations comprise at least a voice platform that provides the information in a voice format and a text message platform that provides the information in a text format, and wherein the type of the information session comprises one of at least a voice session and a text message session; and
upon selecting the one destination, initiating the information session between the communication device and the one destination.
6 Assignments
0 Petitions
Accused Products
Abstract
A communication system for providing access to an information service includes a communication interface and a processor. The communication interface is configured to receive a request for an information session between a communication device and a virtual destination identified in the request. The virtual destination is associated with service destinations that provide the information service. The processor is configured to select one destination from the service destinations based on a type of the information session. The service destinations include a voice platform and a text message platform and the type of the information session is a voice session or a text message session. The processor is also configured to initiate the information session between the communication device and the one destination.
18 Citations
19 Claims
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1. A method of operating a communication system to provide access to an information service, the method comprising:
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receiving a request for an information session between a communication device and a virtual destination identified in the request and associated with a plurality of service destinations that provide information for the information service; selecting a one destination of the plurality of service destinations by at least transmitting the request to a service control point (SCP) and receiving a response from the SCP indicating the one destination based on a type of the information session as initiated by the communication device, wherein the plurality of service destinations comprise at least a voice platform that provides the information in a voice format and a text message platform that provides the information in a text format, and wherein the type of the information session comprises one of at least a voice session and a text message session; and upon selecting the one destination, initiating the information session between the communication device and the one destination. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A communication system for providing access to an information service, the communication system comprising:
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a communication interface configured to; receive a request for an information session between a communication device and a virtual destination identified in the request and associated with a plurality of service destinations that provide information for the information service; and a processor configured to; select a one destination of the plurality of service destinations by at least transmitting the request to a service control point (SCP) via the communication interface and receiving a response from the SCP indicating the one destination based on a type of the information session as initiated by the communication device, wherein the plurality of service destinations comprise at least a voice platform that provides the information in a voice format and a text message platform that provides the information in a text format, and wherein the type of the information session comprises one of at least a voice session and a text message session; and initiate the information session between the communication device and the one destination upon selecting the one destination. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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19. A method of operating a communication system to provide access to an information service, the method comprising:
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transmitting a request for an information session from a communication device, wherein the request identifies a virtual destination which is associated with a plurality of service destinations that provide information for the information service; receiving the request; selecting a one destination of the plurality of service destinations by at least transmitting the request to a service control point (SCP) and receiving a response from the SCP indicating the one destination based on a type of the information session as initiated by the communication device, wherein the plurality of service destinations comprise at least a voice platform that provides the information in a voice format and a text message platform that provides the information in a text format, and wherein the type of the information session comprises one of at least a voice session and a text message session; upon selecting the one destination, initiating the information session between the communication device and the one destination; and transmitting a communication from the communication device to the one destination.
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Specification