Password protect feature for application in mobile device during a remote session
First Claim
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1. A method of protecting passwords on a mobile device during a remote management session, the method comprising:
- establishing a remote management session between a console and a mobile device;
attempting, by the console, to access a protected application on the mobile device;
pausing streaming of the remote management session between the mobile device and the console on a condition that a user is typing in a field for entry of user authentication data to access the protected application; and
resuming streaming of the remote management session from the mobile device to the console on a condition that the user is typing outside the field for entry of the user authentication data.
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Abstract
Disclosed is a method of password protection applied to applications on mobile devices during a remote control session. When a mobile device is connected to a remote support technician providing said remote support technician access to the mobile device, when a user highlights a password field the password is contextually hidden on remote support technician'"'"'s console. A toast message is displayed on the remote access console and the user'"'"'s mobile device and the remote support technician is denied the ability to edit the user'"'"'s password field.
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Citations
24 Claims
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1. A method of protecting passwords on a mobile device during a remote management session, the method comprising:
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establishing a remote management session between a console and a mobile device; attempting, by the console, to access a protected application on the mobile device; pausing streaming of the remote management session between the mobile device and the console on a condition that a user is typing in a field for entry of user authentication data to access the protected application; and resuming streaming of the remote management session from the mobile device to the console on a condition that the user is typing outside the field for entry of the user authentication data. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system for protecting passwords on a mobile device during a remote management session, comprising:
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a mobile device; a technician console configured with remote session communication protocol to establish a remote management session with the mobile device; and the technician console configured to attempt to access a protected application on the mobile device, wherein streaming of the remote management session between the mobile device and the technician console is paused on a condition that a user is typing in a field for entry of user authentication data to access the protected application and streaming is resumed on a condition that the user is typing outside the field for entry of the user authentication data. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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Specification