Method and system for providing an automated web transcription service

• US 9,070,368 B2
• Filed: 07/02/2014
• Issued: 06/30/2015
• Est. Priority Date: 08/31/2006
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: AT&T Intellectual Property II LP (AT&T, Inc.)
• Inventors: Gilbert, Mazin, Kanthak, Stephan
• Primary Examiner(s): GUERRA-ERAZO, EDGAR X
• Application Number:
  US14/321,932
• Publication Number:
  US 20140316780A1
• Time in Patent Office: 363 Days
• Field of Search: 704/9, 704/10, 704/235, 704/243, 704/257, 704/260, 704/261, 704/270, 704/270.1, 704/275
• US Class Current: 1/1
• CPC Class Codes: G06F 16/972 Access to data in other repository systems, e.g. legacy data or dynamic Web page generation
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

A system, method and computer readable medium that provides an automated web transcription service is disclosed. The method may include receiving input speech from a user using a communications network, recognizing the received input speech, understanding the recognized speech, transcribing the understood speech to text, storing the transcribed text in a database, receiving a request via a web page to display the transcribed text, retrieving transcribed text from the database, and displaying the transcribed text to the requester using the web page.

Claims

1. A method comprising:

upon verifying an identity of a user;

identifying, via a processor, a plurality of voice models for the user;

receiving input speech from the user, the input speech comprising a substantive portion and an instructional portion, the instructional portion related to navigation between fields in a template;

transcribing the substantive portion of the input speech to text using the plurality of models, to yield transcribed text;

inserting the transcribed text into the template, to yield a completed template; and

storing the completed template in a database; and

upon receiving a request to play a dictation for a particular word in the completed template, playing the dictation of the particular word.

2. The method of claim 1, wherein the request to play the dictation is made by a second user.

3. The method of claim 1, further comprising adjusting a cost of the transcribed text based on an accuracy of the transcribed text.

4. The method of claim 1, further comprising prompting a second user to select one of printing the transcribed text, sending the transcribed text to another party, and saving the transcribed text to a memory.

5. The method of claim 1, wherein transcribing the substantive portion of the input speech further comprises transcribing the substantive portion into a predefined document template.

6. The method of claim 1, wherein transcribing the substantive portion of the input speech further comprises highlighting the transcribed text based on recognition confidence levels.

7. The method of claim 1, further comprising adapting the method based on correction data and new data.

8. A system comprising:

a processor; and

a computer-readable storage medium having instructions stored which, when executed by the processor, cause the processor to perform operations comprising;

upon verifying an identity of a user;

identifying, via a processor, a plurality of voice models for the user;

receiving input speech from the user, the input speech comprising a substantive portion and an instructional portion, the instructional portion related to navigation between fields in a template;

transcribing the substantive portion of the input speech to text using the plurality of models, to yield transcribed text;

inserting the transcribed text into the template, to yield a completed template; and

storing the completed template in a database; and

upon receiving a request to play a dictation for a particular word in the completed template, playing the dictation of the particular word.

9. The system of claim 8, wherein the request to play the dictation is made by a second user.

10. The system of claim 8, the computer-readable storage medium having additional instructions stored which, when executed by the processor, result in operations comprising adjusting a cost of the transcribed text based on an accuracy of the transcribed text.

11. The system of claim 8, the computer-readable storage medium having additional instructions stored which, when executed by the processor, result in operations comprising prompting a second user to select one of printing the transcribed text, sending the transcribed text to another party, and saving the transcribed text to a memory.

12. The system of claim 8, wherein transcribing the substantive portion of the input speech further comprises transcribing the substantive portion into a predefined document template.

13. The system of claim 8, wherein transcribing the substantive portion of the input speech further comprises highlighting the transcribed text based on recognition confidence levels.

14. The system of claim 8, the computer-readable storage medium having additional instructions stored which, when executed by the processor, result in operations comprising adapting the method based on correction data and new data.

15. A computer-readable storage device having instructions stored which, when executed by a computing device, cause the computing device to perform operations comprising:

upon verifying an identity of a user;

identifying, via a processor, a plurality of voice models for the user;

receiving input speech from the user, the input speech comprising a substantive portion and an instructional portion, the instructional portion related to navigation between fields in a template;

transcribing the substantive portion of the input speech to text using the plurality of models, to yield transcribed text;

inserting the transcribed text into the template, to yield a completed template; and

storing the completed template in a database; and

upon receiving a request to play a dictation for a particular word in the completed template, playing the dictation of the particular word.

16. The computer-readable storage device of claim 15, wherein the request to play the dictation is made by a second user.

17. The computer-readable storage device of claim 15, having additional instructions stored which, when executed by the computing device, result in operations comprising adjusting a cost of the transcribed text based on an accuracy of the transcribed text.

18. The computer-readable storage device of claim 15, having additional instructions stored which, when executed by the computing device, result in operations comprising prompting a second user to select one of printing the transcribed text, sending the transcribed text to another party, and saving the transcribed text to a memory.

19. The computer-readable storage device of claim 15, wherein transcribing the substantive portion of the input speech further comprises transcribing the substantive portion into a predefined document template.

20. The computer-readable storage device of claim 15, wherein transcribing the substantive portion of the input speech further comprises highlighting the transcribed text based on recognition confidence levels.