Network management system, software and method

• US 9,071,634 B2
• Filed: 10/30/2009
• Issued: 06/30/2015
• Est. Priority Date: 10/30/2009
• Status: Active Grant

• Current Assignee: NCR Corporation
• Original Assignee: NCR Corporation
• Inventors: Wood, Anderson J., Daniel, Robert E., Stafford, Tina M.
• Primary Examiner(s): TRUONG, LAN DAI T
• Application Number:
  US12/609,459
• Publication Number:
  US 20110106860A1
• Time in Patent Office: 2,069 Days
• Field of Search: 709/224, 709/220, 709/221, 709/223
• US Class Current: 1/1
• CPC Class Codes: H04L 41/085 Retrieval of network configuration; Tracking network configuration history
• CPC Class Codes: H04L 41/12 Discovery or management of network topologies
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04L 67/303 Terminal profiles

Abstract

A fault prediction system comprises a processor, a data storage device and a network connection. The processor acts to commence monitoring of a newly notified device upon the network irrespective of whether details of the device are stored in a database on the data storage device or not.

Claims

1. A computer implemented method of managing a network of devices comprising the steps of:

(i) electronically by a processor, receiving pre-defined template data containing a first set of device characteristics;

(ii) electronically by a processor, storing the pre-defined template data containing the first set of device characteristics in a data storage unit;

(iii) electronically by a processor, receiving device identification data from a device to be monitored and managed;

(iv) electronically by a processor, comparing the received device identification data to device identification data stored in a database of the data storage unit;

(v) electronically by a processor, determining whether the device is known to the system based upon the comparison of step (iv);

(vi) electronically by a processor, adding the device identification data of the device to the database if the determination of step (v) is negative;

(vii) electronically by a processor, obtaining the first set of device characteristics from the pre-defined template data of the database if the determination of step (v) is negative, wherein the template data includes a list of peripheral devices to be monitored, parameters associated with each peripheral device, geographical location, hardware information about the device;

(viii) electronically by a processor, monitoring at least some performance data associated with the device based upon the first set of device characteristics imported from the pre-defined template data into the database; and

(ix) electronically by a processor, continuing to monitor the device based upon the first set of device characteristics until a second set of device characteristics which is different from the first set of device characteristics is received and stored in the data storage unit at a later time.

2. The method of claim 1, wherein the second set of device characteristics comprises full device details for the device, and the first set of device characteristics comprises only basic device details sufficient to allow the device to be monitored and managed until the full device details are received and stored in the data storage unit at the later time.