Method, apparatus and system for integrating dynamic recognition of complex events with case-based processing

• US 9,075,668 B1
• Filed: 12/23/2010
• Issued: 07/07/2015
• Est. Priority Date: 12/23/2010
• Status: Active Grant

• Current Assignee: Emc IP Holding Company LLC (Dell Technologies Inc.)
• Original Assignee: EMC Corporation (Dell Technologies Inc.)
• Inventors: Hushon, John Daniel, Reiner, David S., Makhlin, Igor
• Primary Examiner(s): KESSLER, GREGORY AARON
• Application Number:
  US12/977,604
• Time in Patent Office: 1,657 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: G06F 21/552 involving long-term monitoring or reporting
• CPC Class Codes: G06F 21/577 Assessing vulnerabilities and evaluating computer system security
• CPC Class Codes: G06F 9/54 Interprogram communication
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 50/30 for calculating health indices; for individual health risk assessment

Abstract

In one aspect, an apparatus for integrating dynamic recognition of complex events with case-based processing comprises at least one processing platform. The processing platform comprises at least one server, computer or other processing device having a processor coupled to a memory. The processing platform implements a plurality of modules for integration of dynamic recognition of complex events with case-based processing, the modules comprising at least a complex event processing module and a case-based processing module coupled to the complex event processing module. Event recognition in the complex event processing module triggers one or more case-based activities in the case-based processing module. The plurality of modules may further include an event preprocessing module, a proactive risk assessment and forecasting module, and a temporal associative reasoning module.

Claims

1. An apparatus comprising:

at least one processing platform comprising at least one processing device having a processor coupled to a memory, wherein the processing platform implements a plurality of modules for integration of dynamic recognition of complex events with case-based processing, the modules comprising;

a complex event processing module;

a case-based processing module coupled to the complex event processing module; and

a proactive risk assessment and forecasting module coupled to at least one of the complex event processing module and the case-based processing module;

wherein complex event recognition in the complex event processing module triggers one or more case-based activities in the case-based processing module;

wherein a given complex event comprises one or more component events, the one or more case-based activities triggered for the given complex event being based at least in part on an analysis of arrival and non-arrival of the one or more component events associated with the given complex event; and

wherein the proactive risk assessment and forecasting module generates one or more alerts based on process metadata of the case-based processing module.

2. The apparatus of claim 1 wherein the case-based processing module coordinates multiple cases each triggered by one or more complex events recognized by the complex event processing module.

3. The apparatus of claim 1 wherein the case-based processing module comprises a case management system.

4. The apparatus of claim 3 wherein the case management system comprises a compositional platform for visualization and management of one or more of flows, dependencies, temporal relationships, and risks, and one or more of associated analytics, transformers, alert publishers and alert subscribers.

5. The apparatus of claim 3 wherein the case management system comprises an xCelerated Composition Platform (xCP).

6. The apparatus of claim 1 wherein the plurality of modules further comprises an event preprocessing module that detects, normalizes and combines multiple component events to form a complex event for handling by the complex event processing module.

7. The apparatus of claim 6 wherein the multiple component events processed by the event preprocessing module comprise federated events received from respective federated information sources.

8. The apparatus of claim 1 wherein the proactive risk assessment and forecasting module initiates at least one case in the case-based processing module.

9. The apparatus of claim 1 wherein the plurality of modules further comprises a temporal associative reasoning module coupled to at least one of the complex event processing module and the case-based processing module.

10. The apparatus of claim 9 wherein the temporal associative reasoning module dynamically modifies at least one process graph associated with said one or more case-based activities in the case-based processing module, the dynamic modification comprising selecting between a plurality of conflicting inputs.

11. The apparatus of claim 9 wherein the temporal associative reasoning module initiates at least one case in the case-based processing module.

12. The apparatus of claim 9 wherein the temporal associative reasoning module utilizes time-based information received from the complex event processing module to facilitate case coordination in the case-based processing module by analyzing the arrival and non-arrival of particular component events expected to be associated with the given complex event.

13. The apparatus of claim 9 wherein the temporal associative reasoning module dynamically modifies a process graph associated with the one or more case-based activities in the case-based processing module, the dynamic modification comprising configuring one or more reasoned shortcuts in an existing workflow of case-based activities.

14. The apparatus of claim 1 wherein the processing platform is implemented at least in part utilizing distributed virtual infrastructure.

15. The apparatus of claim 1 wherein the proactive risk assessment and forecasting module utilizes the one or more alerts to dynamically modify the one or more case-based activities triggered for the given complex event.

16. A method comprising the steps of:

recognizing a complex event in a complex event processing module;

triggering one or more case-based activities in a case-based processing module coupled to the complex event processing module responsive to said recognizing step; and

generating one or more alerts based on process metadata of the case-based processing module in a proactive risk assessment and forecasting module coupled to at least one of the complex event processing module and the case-based processing module;

wherein a given complex event comprises one or more component events, the one or more case-based activities triggered for the given complex event being based at least in part on an analysis of arrival and non-arrival of the one or more component events associated with the given complex event.

17. The method of claim 16 further comprising the steps of detecting, normalizing and combining multiple component events in an event preprocessing module to form a complex event for handling by the complex event processing module.

18. The method of claim 16 further comprising the step of dynamically modifying at least one process graph associated with said one or more case-based activities in a temporal associative reasoning module coupled to at least one of the complex event processing module and the case-based processing module.

19. A computer program product comprising a non-transitory processor-readable storage medium having encoded therein executable code of one or more software programs, wherein the one or more software programs when executed by a processing platform implement the steps of the method of claim 16.

20. An information processing system comprising:

a plurality of information sources generating events; and

at least one processing platform coupled to the information sources, wherein the processing platform implements a plurality of modules for integration of dynamic recognition of complex events with case-based processing, the modules comprising;

a complex event processing module;

a case-based processing module coupled to the complex event processing module; and

a proactive risk assessment and forecasting module coupled to at least one of the complex event processing module and the case-based processing module;

wherein complex event recognition in the complex event processing module triggers one or more case-based activities in the case-based processing module;

wherein a given complex event comprises one or more component events, the one or more case-based activities triggered for the given complex event being based at least in part on an analysis of arrival and non-arrival of the one or more component events associated with the given complex event; and

wherein the proactive risk assessment and forecasting module generates one or more alerts based on process metadata of the case-based processing module.

21. The system of claim 20 wherein the processing platform comprises a plurality of servers interconnected via a network.