Automatic provisioning of abbreviated dialing codes
First Claim
Patent Images
1. A method for automatically provisioning an abbreviated dialing code comprising:
- receiving a request to provision the abbreviated dialing code for use by a plurality of users;
generating a campaign rule at a processor to automatically provision the abbreviated dialing code to a content delivery system, the campaign rule comprising at least one of a protocol and a process to direct one or more telephone calls from the plurality of users initiated with the abbreviated dialing code to the content delivery system;
storing the campaign rule in a database by the processor;
retrieving the campaign rule upon request by a communication network provider for an instruction to direct a telephone call initiated with the abbreviated dialing code to the content delivery system; and
instructing the communication network provider to direct the telephone call according to the campaign rule.
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Accused Products
Abstract
A system, method and a computer program product for automatically provisioning an abbreviated dialing code are disclosed. The system includes a provisioning manager designed to process a request to provision an abbreviated dialing code. The provisioning manager includes a provisioning server that receives the request and a database of rules, communicatively coupled to the provisioning server, that stores one or more rules associated with the abbreviated dialing code. The system also includes a registry manager, communicatively coupled to the provisioning manager, that determines whether an abbreviated dialing code is registered.
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Citations
40 Claims
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1. A method for automatically provisioning an abbreviated dialing code comprising:
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receiving a request to provision the abbreviated dialing code for use by a plurality of users; generating a campaign rule at a processor to automatically provision the abbreviated dialing code to a content delivery system, the campaign rule comprising at least one of a protocol and a process to direct one or more telephone calls from the plurality of users initiated with the abbreviated dialing code to the content delivery system; storing the campaign rule in a database by the processor; retrieving the campaign rule upon request by a communication network provider for an instruction to direct a telephone call initiated with the abbreviated dialing code to the content delivery system; and instructing the communication network provider to direct the telephone call according to the campaign rule. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method for automatically provisioning an abbreviated dialing code comprising:
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receiving a request to modify a previously provisioned abbreviated dialing code for use by a plurality of users; accessing a campaign rule associated with the abbreviated dialing code at a processor, the campaign rule comprising at least one of a protocol and a process to direct one or more telephone calls from the plurality of users initiated with the abbreviated dialing code to a content delivery system; modifying the campaign rule associated with the abbreviated dialing code to change the at least one of the protocol and the process to direct the one or more telephone calls initiated with the abbreviated dialing code; storing the modified campaign rule in a database by the processor; retrieving the campaign rule upon request by a communication network provider for an instruction to direct a telephone call initiated with the abbreviated dialing code to the content delivery system; and instructing the communication network provider to direct the telephone call initiated with the abbreviated dialing code according to the modified campaign rule. - View Dependent Claims (11)
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12. A computer program product, encoded on a non-transitory computer-readable storage medium, operable to cause a data processing apparatus to perform operations to automatically provision an abbreviated dialing code comprising:
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receiving a request to provision the abbreviated dialing code for use by a plurality of users; generating a campaign rule to automatically provision the abbreviated dialing code to a content delivery system, the campaign rule comprising at least one of a protocol and a process to direct one or more telephone calls from the plurality of users initiated with the abbreviated dialing code to the content delivery system; storing the campaign rule in a database; retrieving the campaign rule upon request by a communication network provider for an instruction to direct a telephone call initiated with the abbreviated dialing code to the content delivery system; and instructing the communication network provider to direct the telephone call initiated by dialing the abbreviated dialing code according to the campaign rule. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
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21. A computer program product, encoded on a non-transitory computer-readable storage medium, operable to cause a data processing apparatus to perform operations to automatically provision an abbreviated dialing code comprising:
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receiving a request to modify a previously provisioned abbreviated dialing code for use by a plurality of users; accessing a campaign rule associated with the abbreviated dialing code from a database, the campaign rule comprising at least one of a protocol and a process to direct one or more telephone calls from the plurality of users initiated with the abbreviated dialing code to a content delivery system; modifying the campaign rule associated with the abbreviated dialing code to change the at least one of the protocol and the process to direct the one or more telephone calls initiated with the abbreviated dialing code; storing the modified campaign rule in the database; retrieving the campaign rule upon request by a communication network provider for an instruction to direct a telephone call initiated with the abbreviated dialing code to the content delivery system; and instructing the communication network provider to direct the telephone call initiated with the abbreviated dialing code according to the modified campaign rule. - View Dependent Claims (22)
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23. A system to automatically provision an abbreviated dialing code comprising:
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a database; and a provisioning server to process a request to provision the abbreviated dialing code for use by a plurality of users, generate at least one campaign rule comprising at least one of a protocol and a process to direct one or more telephone calls from the plurality of users initiated with the abbreviated dialing code to a content delivery system, store the campaign rule in the database, retrieve the campaign rule upon request by a communication network provider for an instruction to direct a telephone call initiated with the abbreviated dialing code to the content delivery system, and instruct the communication network provider to direct the telephone call according to the campaign rule. - View Dependent Claims (24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38)
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39. A system to automatically provision an abbreviated dialing code comprising:
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a database comprising at least one campaign rule comprising at least one of a protocol and a process to direct one or more telephone calls initiated with the abbreviated dialing code to a content delivery system; and a provisioning server to receive a request to modify a previously provisioned abbreviated dialing code for use by a plurality of users, access the at least one campaign rule, modify at least one of the protocol and the process to direct the one or more telephone calls from the plurality of users initiated with the abbreviated dialing code, store the modified campaign rule in the database, retrieve the modified campaign rule upon request by a communication network provider for an instruction to direct a telephone call initiated with the abbreviated dialing code to the content delivery system, and instruct the communication network provider to direct the telephone call according to the modified campaign rule. - View Dependent Claims (40)
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Specification