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Using a mobile device to assist in exception handling in self-checkout and automated data capture systems

  • US 9,082,142 B2
  • Filed: 01/09/2013
  • Issued: 07/14/2015
  • Est. Priority Date: 01/09/2012
  • Status: Active Grant
First Claim
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1. An automated optical code reading and control system, comprisinga portal data reader having a read zone;

  • a conveyor system configured to automatically transport items into and through the read zone of the portal data reader, the portal data reader being operable to identify the items being transported through the read zone;

    an exception identification system operable to detect an exception item that has been transported into or through the read zone without being successfully identified by the portal data reader;

    a customer display and input device operable by the customer to receive exception information from the exception identification system pertaining to the exception item and to display certain exception information for allowing the customer to input a proposed solution for handling the exception item;

    a handheld display device operable by a clerk and including a display screen and being operable (1) to receive the exception information and the proposed solution and (2) to take input from the clerk to accept or deny the proposed solution for handling the exception item.

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